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Rural Telecon 2011
                        `
          Shifting a Community’s Focus to
         Tech-based Economic Development




Page 1


                October 19, 2011
Road to TBED – Step 1

  • Listen
  • Genuinely Care
  • Engage                        Gain Trust




Page 2                                rockinghambusiness.org
Gain Trust




Page 3                rockinghambusiness.org
Road to TBED – Step 2

• How Did It Develop?
• ID Primary Culture Keepers
• Be Everywhere
                                 Learn the
                                  Culture




Page 4                              rockinghambusiness.org
Learn the Culture




Page 5                  rockinghambusiness.org
Road to TBED – Step 3

• What’s Broken?
• What Might Be Missed?
• Who’s in Pain?                Highlight a
• Make Them Feel It!
• Blame Yourselves
                                  Crisis




Page 6                             rockinghambusiness.org
Current Employment Environment
                   Rockingham County Average Annual Unemployment Rate

           16.0

                                                                                              13.9
           14.0
                                                                                       12.9
                                              RCBTC Launch
           12.0

                                                                                                Crisis!
           10.0
                                       8.9
                                8.0                                            7.7
            8.0                               7.4
                         7.0
                                                      6.6
                                                                         6.2
                                                                5.9
            6.0
                  4.8

            4.0


            2.0                                       Good Times!

            0.0
                  2000   2001   2002   2003   2004    2005     2006     2007    2008   2009   2010


                                                Annual Unemployment Rate (%)




Page   7                                                                                rockinghambusiness.org
Road to TBED – Step 4

• ID Who Will Join Now
• ID Who Must Join for Success
• Ensure Staff Believes
                                 Build Your
                                   Team




Page 8                              rockinghambusiness.org
Build Your Team




         Reidsville Area
          Foundation




Page 9                     rockinghambusiness.org
Build Your Team




• Built Trust
• Gathered Data
• Made the Business Case
• Broadband Installed
• CenturyLink Pursuing Grant
• RCBTC Pursuing Matching Grant

                                        rockinghambusiness.org
Build Your Team




• Coldest “Hot List” Ever

• Old Utility Pole Blocks Broadband

• Not Any More!




                                            rockinghambusiness.org
Road to TBED – Step 5

• Brainstorm
• Narrow
• Select                           Define &
• Communicate                     Implement
• Give Up Ownership                Solutions




Page 12                            rockinghambusiness.org
Emerging Development
                                    Strategies in Rural Areas


•   Entrepreneurship & Self Employment
•   Amenity-based Tourism (nature/culture)
•   Care for the Elderly (longevity/silver economy)
•   High Value Agriculture (local food)
•   Renewable Energy




    Source: “Driving the Great Rural Renaissance: Regional Rural Innovation
    Charles W. Fluharty, President & CEO Rural Policy Research Institute; April 23, 2010

Page   13                                                                    rockinghambusiness.org
Road to TBED – Step 6


• Connect with Existing Culture
• Join Local Boards
• Be ACTIVE
                                    Learn
                                  Holistically




Page 14                              rockinghambusiness.org
Learn Holistically




          Entrepreneurial Action Team

Page 15                   rockinghambusiness.org
Road to TBED – Step 7

• Set High, Realistic Goals
• Lead by Example
• Talk “Normal”                   Perform
• Cut Losers Quickly            Exceptionally
• Promote Winners
• Give Credit Loudly
• Measure




Page 16                              rockinghambusiness.org
Business & Job Creation




Page   17                    rockinghambusiness.org
Outputs/Traffic Counts




Page   18                    rockinghambusiness.org
Measure It Till They Treasure It

         Keep the
       Bosses Happy!                  Treasure Found!




Page   19                                 rockinghambusiness.org
Road to TBED – Step 8

• Look for Ways to Link Efforts
• Utilize Partnerships
• Match Needs with                 Leverage
  Resources                       Other Work




Page 20                              rockinghambusiness.org
Leverage Other Work




            Rural Broadband



Page   21                               rockinghambusiness.org
Road to TBED – Step 9

• Adaptable
• Sustainable
• Innovative                       Build a New
• Technology-based
                                     Culture




Page 22                               rockinghambusiness.org
Change Must Be Embraced

 • As new industries develop
       – Expect U.S.-based manufacturing to be short-term
       – As manufacturing is systematized
            • Companies seek cheap labor
       – Requires us to be able to:
            • Innovate
            • Test the Market
            • Scale Operations
                                           QUICKLY!
            • Improve Product
            • Cannibalize Product
            • Repeat

Page   23                                     rockinghambusiness.org
Build a New Culture




  Needs Highlighted:         Model Work Highlighted:
  • Entrepreneurship         • BizFuel
  • Broadband                • PiedmontLocalFood.com
  • Sustainability
Page 24                                     rockinghambusiness.org
Road to TBED – Step 10




                      Repeat, Quickly




Page 25                    rockinghambusiness.org
Repeat, Quickly




Page   26
Road to TBED – 10 Steps
                                                          Gain Trust
                                            Learn the Culture
                       Highlight a Crisis
               Build Your Team
Define & Implement Solutions
                Learn Holistically

                 Perform Exceptionally
                          Leverage Other Work
               Build a New Culture
    Repeat, Quickly




Page 27                                                       rockinghambusiness.org
Future of Rural Broadband

    • Leverage Existing Infrastructure
          – Copper
            • DSL
            • VDSL with Vectoring
          – Water Towers/Church Steeples
            • WiMax
            • LTE
            • Point-to-Point
    • New Infrastructure
          – Fiber-to-the-Premise
            • Where Little Infrastructure Already Exists
            • Where Co-ops or Non-profits Exist
    • Speed is Relative
Page 28                                                    rockinghambusiness.org
Page ‹#›
Always Remember…




  The problem is never technology

          The solution is never technology

                   It’s always people



Page 30                             rockinghambusiness.org
Thank You!




       Entrepreneur-Focused

                        Technology-Enabled

                                             Future-Driven
Mark Wells, Executive Director
Rockingham County Business & Technology Center
336.342.7853
mwells@rockinghambusiness.org
www.linkedin.com/in/nmarkwells
http://www.facebook.com/RockinghamBusiness

Page   31                                           rockinghambusiness.org

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Shifting a Community’s Focus to Tech-based Economic Development

  • 1. Rural Telecon 2011 ` Shifting a Community’s Focus to Tech-based Economic Development Page 1 October 19, 2011
  • 2. Road to TBED – Step 1 • Listen • Genuinely Care • Engage Gain Trust Page 2 rockinghambusiness.org
  • 3. Gain Trust Page 3 rockinghambusiness.org
  • 4. Road to TBED – Step 2 • How Did It Develop? • ID Primary Culture Keepers • Be Everywhere Learn the Culture Page 4 rockinghambusiness.org
  • 5. Learn the Culture Page 5 rockinghambusiness.org
  • 6. Road to TBED – Step 3 • What’s Broken? • What Might Be Missed? • Who’s in Pain? Highlight a • Make Them Feel It! • Blame Yourselves Crisis Page 6 rockinghambusiness.org
  • 7. Current Employment Environment Rockingham County Average Annual Unemployment Rate 16.0 13.9 14.0 12.9 RCBTC Launch 12.0 Crisis! 10.0 8.9 8.0 7.7 8.0 7.4 7.0 6.6 6.2 5.9 6.0 4.8 4.0 2.0 Good Times! 0.0 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 Annual Unemployment Rate (%) Page 7 rockinghambusiness.org
  • 8. Road to TBED – Step 4 • ID Who Will Join Now • ID Who Must Join for Success • Ensure Staff Believes Build Your Team Page 8 rockinghambusiness.org
  • 9. Build Your Team Reidsville Area Foundation Page 9 rockinghambusiness.org
  • 10. Build Your Team • Built Trust • Gathered Data • Made the Business Case • Broadband Installed • CenturyLink Pursuing Grant • RCBTC Pursuing Matching Grant rockinghambusiness.org
  • 11. Build Your Team • Coldest “Hot List” Ever • Old Utility Pole Blocks Broadband • Not Any More! rockinghambusiness.org
  • 12. Road to TBED – Step 5 • Brainstorm • Narrow • Select Define & • Communicate Implement • Give Up Ownership Solutions Page 12 rockinghambusiness.org
  • 13. Emerging Development Strategies in Rural Areas • Entrepreneurship & Self Employment • Amenity-based Tourism (nature/culture) • Care for the Elderly (longevity/silver economy) • High Value Agriculture (local food) • Renewable Energy Source: “Driving the Great Rural Renaissance: Regional Rural Innovation Charles W. Fluharty, President & CEO Rural Policy Research Institute; April 23, 2010 Page 13 rockinghambusiness.org
  • 14. Road to TBED – Step 6 • Connect with Existing Culture • Join Local Boards • Be ACTIVE Learn Holistically Page 14 rockinghambusiness.org
  • 15. Learn Holistically Entrepreneurial Action Team Page 15 rockinghambusiness.org
  • 16. Road to TBED – Step 7 • Set High, Realistic Goals • Lead by Example • Talk “Normal” Perform • Cut Losers Quickly Exceptionally • Promote Winners • Give Credit Loudly • Measure Page 16 rockinghambusiness.org
  • 17. Business & Job Creation Page 17 rockinghambusiness.org
  • 18. Outputs/Traffic Counts Page 18 rockinghambusiness.org
  • 19. Measure It Till They Treasure It Keep the Bosses Happy! Treasure Found! Page 19 rockinghambusiness.org
  • 20. Road to TBED – Step 8 • Look for Ways to Link Efforts • Utilize Partnerships • Match Needs with Leverage Resources Other Work Page 20 rockinghambusiness.org
  • 21. Leverage Other Work Rural Broadband Page 21 rockinghambusiness.org
  • 22. Road to TBED – Step 9 • Adaptable • Sustainable • Innovative Build a New • Technology-based Culture Page 22 rockinghambusiness.org
  • 23. Change Must Be Embraced • As new industries develop – Expect U.S.-based manufacturing to be short-term – As manufacturing is systematized • Companies seek cheap labor – Requires us to be able to: • Innovate • Test the Market • Scale Operations QUICKLY! • Improve Product • Cannibalize Product • Repeat Page 23 rockinghambusiness.org
  • 24. Build a New Culture Needs Highlighted: Model Work Highlighted: • Entrepreneurship • BizFuel • Broadband • PiedmontLocalFood.com • Sustainability Page 24 rockinghambusiness.org
  • 25. Road to TBED – Step 10 Repeat, Quickly Page 25 rockinghambusiness.org
  • 27. Road to TBED – 10 Steps Gain Trust Learn the Culture Highlight a Crisis Build Your Team Define & Implement Solutions Learn Holistically Perform Exceptionally Leverage Other Work Build a New Culture Repeat, Quickly Page 27 rockinghambusiness.org
  • 28. Future of Rural Broadband • Leverage Existing Infrastructure – Copper • DSL • VDSL with Vectoring – Water Towers/Church Steeples • WiMax • LTE • Point-to-Point • New Infrastructure – Fiber-to-the-Premise • Where Little Infrastructure Already Exists • Where Co-ops or Non-profits Exist • Speed is Relative Page 28 rockinghambusiness.org
  • 30. Always Remember… The problem is never technology The solution is never technology It’s always people Page 30 rockinghambusiness.org
  • 31. Thank You! Entrepreneur-Focused Technology-Enabled Future-Driven Mark Wells, Executive Director Rockingham County Business & Technology Center 336.342.7853 mwells@rockinghambusiness.org www.linkedin.com/in/nmarkwells http://www.facebook.com/RockinghamBusiness Page 31 rockinghambusiness.org

Editor's Notes

  1. Gain TrustListenGenuinely CareEngageLearn the Existing CultureHow Did It Develop?Who are the Primary Culture Keepers?Be “Everywhere”Build Your TeamID Who Will Join NowID Who Must Join to Ensure SuccessDo Not Say “No”, at Least at FirstPerform ExceptionallySet High, Realistic GoalsLead by Example Cut Underperformers QuicklyPromote Winners (Not Too Loudly)Give Credit, Even When Not Due (but Loudly When It Is)Talk “Normal”Leverage Other Projects and TechnologyCreate or Highlight a CrisisMaintain Trust
  2. Gain TrustListenGenuinely CareEngageLearn the Existing CultureHow Did It Develop?Who are the Primary Culture Keepers?Be “Everywhere”Build Your TeamID Who Will Join NowID Who Must Join to Ensure SuccessDo Not Say “No”, at Least at FirstPerform ExceptionallySet High, Realistic GoalsLead by Example Cut Underperformers QuicklyPromote Winners (Not Too Loudly)Give Credit, Even When Not Due (but Loudly When It Is)Talk “Normal”Leverage Other Projects and TechnologyCreate or Highlight a CrisisMaintain Trust
  3. Gain TrustListenGenuinely CareEngageLearn the Existing CultureHow Did It Develop?Who are the Primary Culture Keepers?Be “Everywhere”Build Your TeamID Who Will Join NowID Who Must Join to Ensure SuccessDo Not Say “No”, at Least at FirstPerform ExceptionallySet High, Realistic GoalsLead by Example Cut Underperformers QuicklyPromote Winners (Not Too Loudly)Give Credit, Even When Not Due (but Loudly When It Is)Talk “Normal”Leverage Other Projects and TechnologyCreate or Highlight a CrisisMaintain Trust
  4. Gain TrustListenGenuinely CareEngageLearn the Existing CultureHow Did It Develop?Who are the Primary Culture Keepers?Be “Everywhere”Build Your TeamID Who Will Join NowID Who Must Join to Ensure SuccessDo Not Say “No”, at Least at FirstPerform ExceptionallySet High, Realistic GoalsLead by Example Cut Underperformers QuicklyPromote Winners (Not Too Loudly)Give Credit, Even When Not Due (but Loudly When It Is)Talk “Normal”Leverage Other Projects and TechnologyCreate or Highlight a CrisisMaintain Trust
  5. Gain TrustListenGenuinely CareEngageLearn the Existing CultureHow Did It Develop?Who are the Primary Culture Keepers?Be “Everywhere”Build Your TeamID Who Will Join NowID Who Must Join to Ensure SuccessDo Not Say “No”, at Least at FirstPerform ExceptionallySet High, Realistic GoalsLead by Example Cut Underperformers QuicklyPromote Winners (Not Too Loudly)Give Credit, Even When Not Due (but Loudly When It Is)Talk “Normal”Leverage Other Projects and TechnologyCreate or Highlight a CrisisMaintain Trust
  6. Gain TrustListenGenuinely CareEngageLearn the Existing CultureHow Did It Develop?Who are the Primary Culture Keepers?Be “Everywhere”Build Your TeamID Who Will Join NowID Who Must Join to Ensure SuccessDo Not Say “No”, at Least at FirstPerform ExceptionallySet High, Realistic GoalsLead by Example Cut Underperformers QuicklyPromote Winners (Not Too Loudly)Give Credit, Even When Not Due (but Loudly When It Is)Talk “Normal”Leverage Other Projects and TechnologyCreate or Highlight a CrisisMaintain Trust
  7. Gain TrustListenGenuinely CareEngageLearn the Existing CultureHow Did It Develop?Who are the Primary Culture Keepers?Be “Everywhere”Build Your TeamID Who Will Join NowID Who Must Join to Ensure SuccessDo Not Say “No”, at Least at FirstPerform ExceptionallySet High, Realistic GoalsLead by Example Cut Underperformers QuicklyPromote Winners (Not Too Loudly)Give Credit, Even When Not Due (but Loudly When It Is)Talk “Normal”Leverage Other Projects and TechnologyCreate or Highlight a CrisisMaintain Trust
  8. Gain TrustListenGenuinely CareEngageLearn the Existing CultureHow Did It Develop?Who are the Primary Culture Keepers?Be “Everywhere”Build Your TeamID Who Will Join NowID Who Must Join to Ensure SuccessDo Not Say “No”, at Least at FirstPerform ExceptionallySet High, Realistic GoalsLead by Example Cut Underperformers QuicklyPromote Winners (Not Too Loudly)Give Credit, Even When Not Due (but Loudly When It Is)Talk “Normal”Leverage Other Projects and TechnologyCreate or Highlight a CrisisMaintain Trust
  9. Gain TrustListenGenuinely CareEngageLearn the Existing CultureHow Did It Develop?Who are the Primary Culture Keepers?Be “Everywhere”Build Your TeamID Who Will Join NowID Who Must Join to Ensure SuccessDo Not Say “No”, at Least at FirstPerform ExceptionallySet High, Realistic GoalsLead by Example Cut Underperformers QuicklyPromote Winners (Not Too Loudly)Give Credit, Even When Not Due (but Loudly When It Is)Talk “Normal”Leverage Other Projects and TechnologyCreate or Highlight a CrisisMaintain Trust
  10. Gain TrustListenGenuinely CareEngageLearn the Existing CultureHow Did It Develop?Who are the Primary Culture Keepers?Be “Everywhere”Build Your TeamID Who Will Join NowID Who Must Join to Ensure SuccessDo Not Say “No”, at Least at FirstPerform ExceptionallySet High, Realistic GoalsLead by Example Cut Underperformers QuicklyPromote Winners (Not Too Loudly)Give Credit, Even When Not Due (but Loudly When It Is)Talk “Normal”Leverage Other Projects and TechnologyCreate or Highlight a CrisisMaintain Trust
  11. Gain TrustListenGenuinely CareEngageLearn the Existing CultureHow Did It Develop?Who are the Primary Culture Keepers?Be “Everywhere”Build Your TeamID Who Will Join NowID Who Must Join to Ensure SuccessDo Not Say “No”, at Least at FirstPerform ExceptionallySet High, Realistic GoalsLead by Example Cut Underperformers QuicklyPromote Winners (Not Too Loudly)Give Credit, Even When Not Due (but Loudly When It Is)Talk “Normal”Leverage Other Projects and TechnologyCreate or Highlight a CrisisMaintain Trust