Bring excellence to supporting key customers

1. :
Bring excellence to supporting key customers
By
Navin Kukadia
10/23/2013
Navin Kukadia - Bring excellence to supporting key customers
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2. Introduction
Navin in a nutshell
MA in Management
HNC in Engineering
Technical Publications
IRCA Lead Auditor
Diploma in Eng. Technology
UKAS Accreditation
+300 Companies Worldwide
(1986 - 1996)
Seminars & Conferences
QHSE, Improvements and Risk
(1992- 2013)
(2006 -2012)
10/23/2013
Navin Kukadia
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3. BRAND VALUED
SKILLS & KNOWLEDE
RELIABILITY
CONFIDENCE
INNOVATION & CREATIVITY
(tangibles)
10/23/2013
Navin Kukadia - Bring excellence to supporting key customers
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4. Business Solutions
FEEL FACTOR
WORD OF MOUTH
SHARING THE ‘WOW’ FACTOR
(non-tangibles)
10/23/2013
Navin Kukadia
Navin Kukadia - Bring excellence to supporting key customers
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5. SUMMARY
Excellences matters to your customers
which adds business continuity and
sustainability in a competitive environment.
Remember the tangibles and non-tangibles
10/23/2013
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6. Thank You…time for Q&A
Thank You
Q&A
"Bringing excellence to support your key
customers is your own fault and it's your
choice to make them loyal"
10/23/2013
Navin Kukadia
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