Your SlideShare is downloading. ×
0
RK Computers & Technology
RK Computers & Technology
RK Computers & Technology
RK Computers & Technology
RK Computers & Technology
RK Computers & Technology
RK Computers & Technology
RK Computers & Technology
RK Computers & Technology
RK Computers & Technology
RK Computers & Technology
Upcoming SlideShare
Loading in...5
×

Thanks for flagging this SlideShare!

Oops! An error has occurred.

×
Saving this for later? Get the SlideShare app to save on your phone or tablet. Read anywhere, anytime – even offline.
Text the download link to your phone
Standard text messaging rates apply

RK Computers & Technology

229

Published on

0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total Views
229
On Slideshare
0
From Embeds
0
Number of Embeds
1
Actions
Shares
0
Downloads
3
Comments
0
Likes
0
Embeds 0
No embeds

Report content
Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
No notes for slide
  • The services we provide include Infrastructure Management, Apps Mgt, Business Process Management, Consulting. This is delivered via help desk services to the user community. Components of delivery include daily reporting, SLA governed, problem management, change management , request management. Regular feedback to the Client Governance Team on services delivered via our Service Management. If there are any improvements identified, this is fedback to Client Governance Team. With their acknowledgement and agreement, improved services are delivered to User Community as the service cycle continues.
  • Transcript

    • 1. R.K. Computers & Technology “Bringing the World at your Doorstep” Y-403,Konarkpuram,Kondhwa Khurd Pune -411048 Maharashtra Mob.,9823142160, 9823322212 Email: info@rkct.info, support@rkct.info www.rkct.info
    • 2. Our Mission <ul><li>To produce and implement information and communication technologies solutions and services by protecting our clients' interest as their business partners and provide competitive advantages for them . </li></ul>
    • 3. Our Goal <ul><li>Produce and implement IT Infrastructure Solutions with highly skilled,specialized human Capital to provide competitive advantages for our customers </li></ul><ul><li>Become a leading software company in the near future </li></ul><ul><li>Become a PS partner for our major vendors </li></ul>
    • 4. Service Management & Delivery U S E R C O M M U N I T Y Daily Reporting SLA Governed Problem Management Request Management Client Governance Team Escalation Commercial Service Reporting Contractua l Issue Resolution Change Management SERVICE MANAGEMENT H E L P D E S K S E R V I C E S
    • 5. IT Solution <ul><li>Software Solution </li></ul><ul><li>IT Management </li></ul><ul><li>Network Solution </li></ul><ul><li>Support </li></ul><ul><li>Network Security </li></ul><ul><li>Facility Management Services </li></ul>
    • 6. Software Solution <ul><li>Development of intra-office software solutions </li></ul><ul><li>Design and development of static and interactive websites </li></ul><ul><li>Development of customized solutions keeping in mind the unique business needs of each client </li></ul><ul><li>Maintenance for Website & Software Solutions </li></ul>
    • 7. IT Management <ul><li>Servers :- IBM,HP </li></ul><ul><li>Printers :-Canon, HP,TVS </li></ul><ul><li>Storage Devices :-Linksys, Cisco </li></ul><ul><li>Thin Clients :-IBM, HP </li></ul><ul><li>IT Infrastructure Solution </li></ul>
    • 8. Network Solution <ul><li>Local Area Network (LAN) </li></ul><ul><li>Wireless Local Area Network (WLAN) </li></ul><ul><li>Wi-Fi – Linksys, Asus, Netgear </li></ul><ul><li>Networking Products :- Cisco , Linksys, Netgear, Asus </li></ul><ul><li>Firewall : Sonicwall , Cisco </li></ul>
    • 9. Network Security <ul><li>Firewall Management </li></ul><ul><li>Intrusion Detection / Prevention systems </li></ul><ul><li>Antivirus, Anti Spam, Anti Spyware </li></ul><ul><li>Data Security </li></ul><ul><li>VPN </li></ul>
    • 10. Customer Support <ul><li>Professional Staff </li></ul><ul><li>Facility Management Services (FMS) </li></ul><ul><li>24 X 7 Support </li></ul><ul><li>Flexible Working Hours </li></ul><ul><li>Annual Maintenance Contract (AMC) </li></ul><ul><li>Remote Support </li></ul>
    • 11. <ul><li>Thank You </li></ul>www.rkct.info

    ×