NEBASE, BCR & OCLC: The Future of OCLC Services in Nebraska

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NEBASE, BCR & OCLC: The Future of OCLC Services in Nebraska

  1. 1. NEBASE, BCR & OCLC: The Future of OCLC Services in Nebraska<br />Christa Burns<br />OCLC Member Services Coordinator<br />NEBASE<br />June 19, 2009<br />
  2. 2. OCLC History<br /><ul><li>Founded in 1967 – “Ohio College Library Center”
  3. 3. 54 Ohio colleges and universities
  4. 4. 1977 – OCLC opened up membership to libraries outside Ohio
  5. 5. Name change to “OCLC, Inc.”
  6. 6. 1981 – name change to “OCLC Online Computer Library Center, Inc.”</li></li></ul><li>Over 71,000 libraries in 112 countries<br />1,355<br />5,639<br />55,284<br />4,253<br />1,080<br />882<br />1,015<br />320<br />The OCLC Cooperative<br />
  7. 7. NEBASE History<br /><ul><li>1976 – NEBASE formed
  8. 8. 9 original member libraries plus Nebraska Library Commission
  9. 9. Interlibrary Loan Subsystem, FirstSearch Group Subscription, Cataloging Express Service (CatExpress), and Cooperative Online Resource Catalog (CORC)
  10. 10. Today – 141 members </li></li></ul><li>OCLC Regional Service Providers<br /> On 6/19/09<br />
  11. 11. OCLC’s New Partner Program<br /><ul><li>OCLC hired a consultant
  12. 12. Regional networks with different surcharges and membership fees
  13. 13. Consolidate customer support and training</li></li></ul><li>OCLC’s New Partner Program<br /><ul><li>3 Levels for Partners:
  14. 14. Training, Billing, Marketing
  15. 15. No surcharges or membership fees allowed
  16. 16. Flat national pricing model
  17. 17. All telephone and e-mail support taken over by an OCLC Support Center
  18. 18. Effective July 1, 2009</li></li></ul><li>What does this mean for NEBASE?<br />Compensation in OCLC’s new Partner model is lower than NEBASE’s current surcharges and membership fees<br />Less compensation =&gt; NEBASE can’t financially survive<br />
  19. 19. Why BCR?<br /><ul><li>NEBASE interviewed several networks that will be remaining with OCLC as Partners
  20. 20. Consulted with Advisory Council
  21. 21. BCR already provides some services to Nebraska libraries</li></li></ul><li>OCLC Regional Service Providers<br /> On 6/19/09<br />
  22. 22. What does this mean for you?<br /><ul><li>All Nebraska OCLC member libraries transfer to BCR for OCLC billing, renewals, ordering and training (some exceptions apply!)
  23. 23. NEBASE sending billing and contact info to BCR
  24. 24. OCLC invoices will come from BCR</li></li></ul><li>Training<br /><ul><li>BCR’s OCLC training - online or in-person at any location - at BCR member pricing
  25. 25. New national training calendar hosted by OCLC - coming in July 2009</li></li></ul><li>Invoice & Support Timeline<br /><ul><li>NEBASE will send invoices for June 2009 activity – sent in July
  26. 26. BCR will start sending invoices with July 2009 activity – sent in August
  27. 27. July 1, 2009 - all technical support calls go to OCLC and all billing and ordering support calls go to BCR (exceptions!)</li></li></ul><li>But…what about (insert your favorite OCLC service here)?<br /><ul><li>Is the OCLC WorldCat Resource Sharing service (ILL) going away?
  28. 28. No, there will be no changes to your current services. The OCLC WorldCat Resource Sharing service is not changing in any way.
  29. 29. Is the OCLC Connexion cataloging service going away?
  30. 30. No, there will be no changes to your current services. The OCLC Connexion cataloging service is not changing in any way.
  31. 31. Is the OCLC CatExpress service going away?
  32. 32. No, there will be no changes to your current services. The OCLC CatExpress service is not changing in any way.
  33. 33. …. etc. etc. etc. ….</li></li></ul><li>Some things remain the same…<br /><ul><li>Exceptions! The Nebraska Library Commission will continue coordinating CatExpress and WebDewey groups
  34. 34. NetLibrary Shared Collections – NLC will continue to work with Lyrasis (formerly SOLINET)
  35. 35. Collection 8 available for purchase now
  36. 36. http://www.nlc.state.ne.us/netserv/ netlibrary2008VIII.html</li></li></ul><li>Some things remain the same…<br /><ul><li>NLC will continue to provide access to statewide database subscriptions through NebraskAccess
  37. 37. NLC will continue to negotiate vendor discounts and purchasing of other electronic resources for Nebraska libraries individually or in groups
  38. 38. NLC ILL on behalf of libraries continues with no changes</li></li></ul><li>Some things remain the same…<br /><ul><li>NLC Lender Compensation program will continue
  39. 39. Quarterly
  40. 40. Lending to other Nebraska libraries
  41. 41. After July 1, 2009 – 2 options:
  42. 42. Direct Payment to your library
  43. 43. Credited to NLC account for other NLC purchases</li></li></ul><li>Who to call?<br /><ul><li>Technical support on OCLC products and services
  44. 44. OCLC Customer Support at 800-848-5800 or support@oclc.org
  45. 45. Billing and ordering assistance
  46. 46. BCR at support@bcr.org or at 800-397-1552 and ask for support</li></li></ul><li>Who to call?<br /><ul><li>CatExpress, WebDewey and NetLibrary Groups
  47. 47. Christa Burns at 800-307-2665 or cburns@nlc.state.ne.us
  48. 48. NebraskAccess or other NLC database and vendor discounts
  49. 49. Network Services at 800-307-2665 or databases@nlc.state.ne.us</li></li></ul><li>Farewell to NEBASE<br /><ul><li>June 25
  50. 50. Cornhusker Marriot, Lincoln
  51. 51. NEBASE, BCR & OCLC staff
  52. 52. $30, lunch included
  53. 53. Cake at the Commission!
  54. 54. http://www.nlc.state.ne.us/training/ </li></li></ul><li>Questions???<br />Christa Burns<br />OCLC Member Services Coordinator<br />NEBASE<br />cburns@nlc.state.ne.us<br />800-307-2665<br />http://www.nlc.state.ne.us/nebase/<br />BCR: http://www.BCR.org<br />800-397-1552<br />

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