NEBASE, BCR & OCLC: The Future of OCLC Services in Nebraska
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NEBASE, BCR & OCLC: The Future of OCLC Services in Nebraska

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NEBASE, BCR & OCLC: The Future of OCLC Services in Nebraska NEBASE, BCR & OCLC: The Future of OCLC Services in Nebraska Presentation Transcript

  • NEBASE, BCR & OCLC: The Future of OCLC Services in Nebraska
    Christa Burns
    OCLC Member Services Coordinator
    NEBASE
    June 19, 2009
  • OCLC History
    • Founded in 1967 – “Ohio College Library Center”
    • 54 Ohio colleges and universities
    • 1977 – OCLC opened up membership to libraries outside Ohio
    • Name change to “OCLC, Inc.”
    • 1981 – name change to “OCLC Online Computer Library Center, Inc.”
  • Over 71,000 libraries in 112 countries
    1,355
    5,639
    55,284
    4,253
    1,080
    882
    1,015
    320
    The OCLC Cooperative
  • NEBASE History
    • 1976 – NEBASE formed
    • 9 original member libraries plus Nebraska Library Commission
    • Interlibrary Loan Subsystem, FirstSearch Group Subscription, Cataloging Express Service (CatExpress), and Cooperative Online Resource Catalog (CORC)
    • Today – 141 members
  • OCLC Regional Service Providers
    On 6/19/09
  • OCLC’s New Partner Program
    • OCLC hired a consultant
    • Regional networks with different surcharges and membership fees
    • Consolidate customer support and training
  • OCLC’s New Partner Program
    • 3 Levels for Partners:
    • Training, Billing, Marketing
    • No surcharges or membership fees allowed
    • Flat national pricing model
    • All telephone and e-mail support taken over by an OCLC Support Center
    • Effective July 1, 2009
  • What does this mean for NEBASE?
    Compensation in OCLC’s new Partner model is lower than NEBASE’s current surcharges and membership fees
    Less compensation => NEBASE can’t financially survive
  • Why BCR?
    • NEBASE interviewed several networks that will be remaining with OCLC as Partners
    • Consulted with Advisory Council
    • BCR already provides some services to Nebraska libraries
  • OCLC Regional Service Providers
    On 6/19/09
  • What does this mean for you?
    • All Nebraska OCLC member libraries transfer to BCR for OCLC billing, renewals, ordering and training (some exceptions apply!)
    • NEBASE sending billing and contact info to BCR
    • OCLC invoices will come from BCR
  • Training
    • BCR’s OCLC training - online or in-person at any location - at BCR member pricing
    • New national training calendar hosted by OCLC - coming in July 2009
  • Invoice & Support Timeline
    • NEBASE will send invoices for June 2009 activity – sent in July
    • BCR will start sending invoices with July 2009 activity – sent in August
    • July 1, 2009 - all technical support calls go to OCLC and all billing and ordering support calls go to BCR (exceptions!)
  • But…what about (insert your favorite OCLC service here)?
    • Is the OCLC WorldCat Resource Sharing service (ILL) going away?
    • No, there will be no changes to your current services. The OCLC WorldCat Resource Sharing service is not changing in any way.
    • Is the OCLC Connexion cataloging service going away?
    • No, there will be no changes to your current services. The OCLC Connexion cataloging service is not changing in any way.
    • Is the OCLC CatExpress service going away?
    • No, there will be no changes to your current services. The OCLC CatExpress service is not changing in any way.
    • …. etc. etc. etc. ….
  • Some things remain the same…
    • Exceptions! The Nebraska Library Commission will continue coordinating CatExpress and WebDewey groups
    • NetLibrary Shared Collections – NLC will continue to work with Lyrasis (formerly SOLINET)
    • Collection 8 available for purchase now
    • http://www.nlc.state.ne.us/netserv/ netlibrary2008VIII.html
  • Some things remain the same…
    • NLC will continue to provide access to statewide database subscriptions through NebraskAccess
    • NLC will continue to negotiate vendor discounts and purchasing of other electronic resources for Nebraska libraries individually or in groups
    • NLC ILL on behalf of libraries continues with no changes
  • Some things remain the same…
    • NLC Lender Compensation program will continue
    • Quarterly
    • Lending to other Nebraska libraries
    • After July 1, 2009 – 2 options:
    • Direct Payment to your library
    • Credited to NLC account for other NLC purchases
  • Who to call?
    • Technical support on OCLC products and services
    • OCLC Customer Support at 800-848-5800 or support@oclc.org
    • Billing and ordering assistance
    • BCR at support@bcr.org or at 800-397-1552 and ask for support
  • Who to call?
    • CatExpress, WebDewey and NetLibrary Groups
    • Christa Burns at 800-307-2665 or cburns@nlc.state.ne.us
    • NebraskAccess or other NLC database and vendor discounts
    • Network Services at 800-307-2665 or databases@nlc.state.ne.us
  • Farewell to NEBASE
    • June 25
    • Cornhusker Marriot, Lincoln
    • NEBASE, BCR & OCLC staff
    • $30, lunch included
    • Cake at the Commission!
    • http://www.nlc.state.ne.us/training/
  • Questions???
    Christa Burns
    OCLC Member Services Coordinator
    NEBASE
    cburns@nlc.state.ne.us
    800-307-2665
    http://www.nlc.state.ne.us/nebase/
    BCR: http://www.BCR.org
    800-397-1552