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social intelligence.
                          TMRE 2012




                                      1
Monday, November 12, 12
mitch loder
                          social intelligence evangelist
                                            @mitchloder
                                   www.mitchloder.com




Monday, November 12, 12
Monday, November 12, 12
get it out of the way
              survey and social are different

              they don’t get treated the same way

              both are necessary & add value

              they are complimentary



Monday, November 12, 12
today
              the new mental model for MR

              use-case: social optimizes survey

              use-case: survey optimizes social

              best-practice: integration framework



Monday, November 12, 12
3.2 billion posts
                              on facebook.
                          350 million posts
                                  on twitter.
                                   per. day.
Monday, November 12, 12
Monday, November 12, 12
social intel sources
     all media types...                           around the world....
                                                    in 40 languages
                          social media



                          internet


                          traditional media


                          professional journals



                          proprietary data



Monday, November 12, 12
Monday, November 12, 12
our clients want intel


                   half of the
              top 10 brands
  mentioned in social media
       get their intelligence
              from evolve24

                  Source: http://www.searchenginewatch.com



Monday, November 12, 12
the new mental
                                  model

                      it’s about context

Monday, November 12, 12
Traditional Research         Social Intelligence

  represents what the subject       represents what the subject
       wants to tell you             wants to tell others – his
      – the person asking         friends, family, and the brands
      structured questions                 he interacts with
                                      - without being prompted



Monday, November 12, 12
what do highly
                          affluent women
                                   want?


      use-case: survey optimizes social

Monday, November 12, 12
find waldo


Monday, November 12, 12
Monday, November 12, 12
use-case: social optimizes survey



                          are you asking the
                            right questions?


Monday, November 12, 12
Monday, November 12, 12
integration framework
                          Potential Issue                   Asset
                           Not Public Yet              Publicly Known
                             Research                      Leverage
                          Who: Operations           Who: Marketing / PR
            Survey
           Outcomes

                               Issue                   Potential Asset
                          Publicly Known               Publicly Known
                             Address                       Research
                          Who: PR & Ops                Who: Research




                                               Social
                                            Intelligence

Monday, November 12, 12
more use-cases
        leveraging emotive intelligence to optimize questions
        integrating competitive intelligence into questions
        conducting micro segmentation analysis
        monitoring and measuring in-between surveys
        utilizing Consumer Preference Driven Design
        testing ideas from ideation to production


              evolve24 Playbook for Market Research

Monday, November 12, 12
not a good idea




Monday, November 12, 12
live example
         http://www.evolve24.com/tmre

                 use it all week to maximize your experience!

                 download the whitepaper - summary of this preso




Monday, November 12, 12
Monday, November 12, 12

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Evolve24 - My preso at The Market Research Event

  • 1. social intelligence. TMRE 2012 1 Monday, November 12, 12
  • 2. mitch loder social intelligence evangelist @mitchloder www.mitchloder.com Monday, November 12, 12
  • 4. get it out of the way survey and social are different they don’t get treated the same way both are necessary & add value they are complimentary Monday, November 12, 12
  • 5. today the new mental model for MR use-case: social optimizes survey use-case: survey optimizes social best-practice: integration framework Monday, November 12, 12
  • 6. 3.2 billion posts on facebook. 350 million posts on twitter. per. day. Monday, November 12, 12
  • 8. social intel sources all media types... around the world.... in 40 languages social media internet traditional media professional journals proprietary data Monday, November 12, 12
  • 10. our clients want intel half of the top 10 brands mentioned in social media get their intelligence from evolve24 Source: http://www.searchenginewatch.com Monday, November 12, 12
  • 11. the new mental model it’s about context Monday, November 12, 12
  • 12. Traditional Research Social Intelligence represents what the subject represents what the subject wants to tell you wants to tell others – his – the person asking friends, family, and the brands structured questions he interacts with - without being prompted Monday, November 12, 12
  • 13. what do highly affluent women want? use-case: survey optimizes social Monday, November 12, 12
  • 16. use-case: social optimizes survey are you asking the right questions? Monday, November 12, 12
  • 18. integration framework Potential Issue Asset Not Public Yet Publicly Known Research Leverage Who: Operations Who: Marketing / PR Survey Outcomes Issue Potential Asset Publicly Known Publicly Known Address Research Who: PR & Ops Who: Research Social Intelligence Monday, November 12, 12
  • 19. more use-cases leveraging emotive intelligence to optimize questions integrating competitive intelligence into questions conducting micro segmentation analysis monitoring and measuring in-between surveys utilizing Consumer Preference Driven Design testing ideas from ideation to production evolve24 Playbook for Market Research Monday, November 12, 12
  • 20. not a good idea Monday, November 12, 12
  • 21. live example http://www.evolve24.com/tmre use it all week to maximize your experience! download the whitepaper - summary of this preso Monday, November 12, 12