Do you find it hard to maintain your online community and protect it against spam and posts that rampantly violate your community terms of use? You may want to outsource community moderation.
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Outsource community moderation why is it crucial
1. Outsource Community Moderation - Why it is Crucial
Do you find it hard to maintain your online community and protect it against spam and posts that rampantly
violate your community terms of use? You may want to outsource community moderation. Doing so will
ensure that your online community stays in order and spam-free. You know what an online community is in
the first place: it is an interactive place where people are connected with a common interest - and not an
interaction of people who do not add value to the community.
Establishing an online community can be likened to cultivating a garden. You need to find a garden site
(choose your hosting), plan a garden layout (your community objectives), prepare the soil (create the website
and apply the software), plant seeds (start the discussions), and maintain the garden (community
moderation). You may have the best intentions in setting up an online community, but there will still be bad
weeds out there that need uprooting. So what exactly are the things that you need to check out to maintain a
healthy online community?
Inappropriate content is the main reason you need community moderation. This can fall into several
categories such as spamming, violent words, profane conversations, bullying other members, and other
offensive things that may hurt or cause violent reactions from your community members. When you
outsource community moderation to a 3rd party service provider, much of your time will be saved from
endless managing, monitoring, reviewing, and facilitating online conversations. Somebody else does that
tedious, time-consuming task for you, while you can focus on developing your site programs and technical
aspects or in setting up new features and upgrades.
A community moderator plays a crucial role in developing the credibility of your online community. As such,
you need to ensure that you outsource community moderation work to qualified people. Staff leasing in
Manila, Philippines is one of the most popular outsourcing options. There are a lot of English-speaking
community moderators in the Philippines who are capable of this function. They are updated with the current
best practices in community moderation so you can be sure that you get the total benefit of employing them
for your site.
Staff leasing in Manila will make it easier for you to outsource community moderation. A well-moderated
online community will encourage member participation, eliminate abuse, and build trust and confidence -
resulting to an inviting and productive environment.
MicroSourcing is an offshore outsourcing solutions provider based in Manila, Philippines. The company offers a
wide range of delivery models: project outsourcing, offshore staff leasing, and virtual captives.