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Best Practices in
SharePoint User Management


     Dux Raymond Sy, PMP, MVP




Recorded video: http://vimeo.com/24711378
Presentation Objectives
¡  In this presentation, you will learn how to best manage
    SharePoint users

¡   In addition, you will learn
  ¡  The fundamentals of SharePoint site membership
  ¡  Effective techniques in identifying user communication
      and information needs
  ¡  How to map communication plan to SharePoint site
      membership
  ¡  SharePoint user management process




Twitter: @meetdux #sptechcon #spum
Dux Raymond Sy, PMP
                   ¡  Managing Partner, Innovative-E, Inc.

                   ¡  SharePoint Server MVP

                   ¡  Author, “SharePoint for Project
                       Management” by O’Reilly Media

                   ¡  For more information, connect with Dux

                        ¡  E-Mail: dux.sy@innovative-e.com

                        ¡  Twitter: twitter.com/meetdux

                        ¡  LinkedIn: meetdux.com/li

                        ¡  Blog: meetdux.com



Twitter: @meetdux #sptechcon #spum
Agenda

¡  Managing SharePoint Users is a Double-Edged Sword

¡  The Basics of SharePoint Site Membership

¡  5 Key Steps to Managing SharePoint Users

¡  Summary




Twitter: @meetdux #sptechcon #spum
Sound Familiar?


 “I can’t upload to the Shared Documents library!”



    “Since you bought me dinner last night, sure,
        I can grant you Full Control permission.”



       “Nobody knows who has access to what
           in our SharePoint environment”


Twitter: @meetdux #sptechcon #spum
Agenda

¡  Managing SharePoint Users is a Double-Edged Sword

¡  The Basics of SharePoint Site Membership

¡  5 Key Steps to Managing SharePoint Users

¡  Summary




Twitter: @meetdux #sptechcon #spum
Who Can Access SharePoint Sites?
¡  SharePoint sites are intended for a community of users

¡  Site Membership is defined
  ¡  During site creation
  ¡  Even after the site is created

¡  In order to be added as a site member, a user has to be
    added to SharePoint first
  ¡  SharePoint users can come from various sources known
      as authentication providers
  ¡  Authentication providers are defined from SharePoint
      Central Administration




Twitter: @meetdux #sptechcon #spum
Authentication Providers

       Web SSO                               OpenID


Windows                     SharePoint            OAuth


          FBA                              FB Connect




          Site 1                Site 2   Site 3




Twitter: @meetdux #sptechcon #spum
Site Membership
¡  How are site members added?
  ¡  Manually by site owner
  ¡  User request

¡  What are SharePoint groups?
  ¡  A convenient way to manage groups of people within a site or
      who collaborate frequently on many sites in a site collection

¡  How are user permissions defined?
  ¡  Site permissions
  ¡  Library/List Permissions
  ¡  Item-level permissions




Twitter: @meetdux #sptechcon #spum
Site Access
                C                      SharePoint Site
   Dux

                             Shared      Calendar        Tasks
                R          Documents


  Members

     Jerry      C
    Elaine                               Performance
   George                                Eval Meeting
                No
   Cosmo
                Access




Twitter: @meetdux #sptechcon #spum
Agenda

¡  Managing SharePoint Users is a Double-Edged Sword

¡  The Basics of SharePoint Site Membership

¡  5 Key Steps to Managing SharePoint Users

¡  Summary




Twitter: @meetdux #sptechcon #spum
Communication Planning is Key
¡  Determining communication needs and mapping to site
    access are essential
  ¡  Both incoming and outgoing

¡  Site owners/managers are responsible
  1.  Identify communication requirements
  2.  Group site users
  3.  Map communication requirements to site permissions
  4.  Enforce permission change management
  5.  Document & maintain site access information




Twitter: @meetdux #sptechcon #spum
#1 Identify Communication Requirements
¡  Program Manager
  ¡  Regular e-mail updates on project milestones and risks

¡  Comptroller
  ¡  Reviews and updates any change to project finances

¡  Compliance Office
  ¡  Monitors project process compliance
  ¡  Reviews and updates project risks

¡  Other Project Managers
  ¡  Share lessons learned and satisfy continuous improvement
      process
  ¡  Read only access to project documents


Twitter: @meetdux #sptechcon #spum
#2 Group Site Users


           User                               Site Group

     Program Manager                 Owners     Members    Visitors

        Comptroller                  Owners     Members    Visitors

     Compliance Office               Owners     Members    Visitors

         Other PMs                   Owners     Members    Visitors




Twitter: @meetdux #sptechcon #spum
#3 Map Communication Requirements

      User          Issues     Tasks     Project Docs     Calendar

 Visitors             R              R        R              R

 Members              C              C        R              C




FC = Full Control      D = Design        C = Contribute          R = Read



Twitter: @meetdux #sptechcon #spum
#4 Enforce Permission Change Management
    Permissions
  Change request



                                                   Change
                                                   Permission

   Log
                   Inform
   details         originator


   Analyze
                                            Yes

                   Site Manager
                      decision       Log    No
   Gather info

                                                     Schedule
                                           Later     Review




Twitter: @meetdux #sptechcon #spum
#5 Document & Maintain Site Access Info




Twitter: @meetdux #sptechcon #spum
Agenda

¡  Managing SharePoint Users is a Double-Edged Sword

¡  The Basics of SharePoint Site Membership

¡  5 Key Steps to Managing SharePoint Users

¡  Summary




Twitter: @meetdux #sptechcon #spum
Resources
¡  Screencast: A Primer to SharePoint Security
    http://bit.ly/spsecurity

¡  Video: Managing SharePoint 2007 Site Permission
    http://bit.ly/d2oNOw

¡  Workbook: Site Creation Rights Governance Theme
    http://bit.ly/b590nE




Twitter: @meetdux #sptechcon #spum
Questions?

                             E-Mail: dux.sy@innovative-e.com

                             LinkedIn: meetdux.com/li

                             Blog: meetdux.com

                             Twitter: twitter.com/meetdux




              Your feedback will be greatly appreciated
                   http://meetdux.com/feedback



Twitter: @meetdux #sptechcon #spum
Thank You!

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How to Best Manage SharePoint Users

  • 1. Best Practices in SharePoint User Management Dux Raymond Sy, PMP, MVP Recorded video: http://vimeo.com/24711378
  • 2. Presentation Objectives ¡  In this presentation, you will learn how to best manage SharePoint users ¡   In addition, you will learn ¡  The fundamentals of SharePoint site membership ¡  Effective techniques in identifying user communication and information needs ¡  How to map communication plan to SharePoint site membership ¡  SharePoint user management process Twitter: @meetdux #sptechcon #spum
  • 3. Dux Raymond Sy, PMP ¡  Managing Partner, Innovative-E, Inc. ¡  SharePoint Server MVP ¡  Author, “SharePoint for Project Management” by O’Reilly Media ¡  For more information, connect with Dux ¡  E-Mail: dux.sy@innovative-e.com ¡  Twitter: twitter.com/meetdux ¡  LinkedIn: meetdux.com/li ¡  Blog: meetdux.com Twitter: @meetdux #sptechcon #spum
  • 4. Agenda ¡  Managing SharePoint Users is a Double-Edged Sword ¡  The Basics of SharePoint Site Membership ¡  5 Key Steps to Managing SharePoint Users ¡  Summary Twitter: @meetdux #sptechcon #spum
  • 5. Sound Familiar? “I can’t upload to the Shared Documents library!” “Since you bought me dinner last night, sure, I can grant you Full Control permission.” “Nobody knows who has access to what in our SharePoint environment” Twitter: @meetdux #sptechcon #spum
  • 6. Agenda ¡  Managing SharePoint Users is a Double-Edged Sword ¡  The Basics of SharePoint Site Membership ¡  5 Key Steps to Managing SharePoint Users ¡  Summary Twitter: @meetdux #sptechcon #spum
  • 7. Who Can Access SharePoint Sites? ¡  SharePoint sites are intended for a community of users ¡  Site Membership is defined ¡  During site creation ¡  Even after the site is created ¡  In order to be added as a site member, a user has to be added to SharePoint first ¡  SharePoint users can come from various sources known as authentication providers ¡  Authentication providers are defined from SharePoint Central Administration Twitter: @meetdux #sptechcon #spum
  • 8. Authentication Providers Web SSO OpenID Windows SharePoint OAuth FBA FB Connect Site 1 Site 2 Site 3 Twitter: @meetdux #sptechcon #spum
  • 9. Site Membership ¡  How are site members added? ¡  Manually by site owner ¡  User request ¡  What are SharePoint groups? ¡  A convenient way to manage groups of people within a site or who collaborate frequently on many sites in a site collection ¡  How are user permissions defined? ¡  Site permissions ¡  Library/List Permissions ¡  Item-level permissions Twitter: @meetdux #sptechcon #spum
  • 10. Site Access C SharePoint Site Dux Shared Calendar Tasks R Documents Members Jerry C Elaine Performance George Eval Meeting No Cosmo Access Twitter: @meetdux #sptechcon #spum
  • 11. Agenda ¡  Managing SharePoint Users is a Double-Edged Sword ¡  The Basics of SharePoint Site Membership ¡  5 Key Steps to Managing SharePoint Users ¡  Summary Twitter: @meetdux #sptechcon #spum
  • 12. Communication Planning is Key ¡  Determining communication needs and mapping to site access are essential ¡  Both incoming and outgoing ¡  Site owners/managers are responsible 1.  Identify communication requirements 2.  Group site users 3.  Map communication requirements to site permissions 4.  Enforce permission change management 5.  Document & maintain site access information Twitter: @meetdux #sptechcon #spum
  • 13. #1 Identify Communication Requirements ¡  Program Manager ¡  Regular e-mail updates on project milestones and risks ¡  Comptroller ¡  Reviews and updates any change to project finances ¡  Compliance Office ¡  Monitors project process compliance ¡  Reviews and updates project risks ¡  Other Project Managers ¡  Share lessons learned and satisfy continuous improvement process ¡  Read only access to project documents Twitter: @meetdux #sptechcon #spum
  • 14. #2 Group Site Users User Site Group Program Manager Owners Members Visitors Comptroller Owners Members Visitors Compliance Office Owners Members Visitors Other PMs Owners Members Visitors Twitter: @meetdux #sptechcon #spum
  • 15. #3 Map Communication Requirements User Issues Tasks Project Docs Calendar Visitors R R R R Members C C R C FC = Full Control D = Design C = Contribute R = Read Twitter: @meetdux #sptechcon #spum
  • 16. #4 Enforce Permission Change Management Permissions Change request Change Permission Log Inform details originator Analyze Yes Site Manager decision Log No Gather info Schedule Later Review Twitter: @meetdux #sptechcon #spum
  • 17. #5 Document & Maintain Site Access Info Twitter: @meetdux #sptechcon #spum
  • 18. Agenda ¡  Managing SharePoint Users is a Double-Edged Sword ¡  The Basics of SharePoint Site Membership ¡  5 Key Steps to Managing SharePoint Users ¡  Summary Twitter: @meetdux #sptechcon #spum
  • 19. Resources ¡  Screencast: A Primer to SharePoint Security http://bit.ly/spsecurity ¡  Video: Managing SharePoint 2007 Site Permission http://bit.ly/d2oNOw ¡  Workbook: Site Creation Rights Governance Theme http://bit.ly/b590nE Twitter: @meetdux #sptechcon #spum
  • 20. Questions? E-Mail: dux.sy@innovative-e.com LinkedIn: meetdux.com/li Blog: meetdux.com Twitter: twitter.com/meetdux Your feedback will be greatly appreciated http://meetdux.com/feedback Twitter: @meetdux #sptechcon #spum