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Professional Webinar Series

Developing an Integrated Content Marketing
                 Strategy

                     Mike Corak
                   EVP of Strategy
            ethology, a Tallwave Company   1
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  Leaders
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                        3
Housekeeping
Professional Webinar Series

Developing an Integrated Content Marketing
                 Strategy

                     Mike Corak
                   EVP of Strategy
            ethology, a Tallwave Company   5
agenda

• why content
  marketing?
• search professional’s
  role in the movement
• 5 steps to developing
  your integrated
  content marketing       mike corak – evp of strategy - ethology
  strategy



                                                              6
why content marketing?
content marketing trends




•    Coca-Cola has committed its marketing focus to      •   unique content + search + social media in
     content marketing, an initiative called Coca-Cola       combination are powerful tactics, set to rival
     2020. the following video links describe the            traditional display advertising for budget
     strategy, video created for internal education
                                                         •   we anticipate efforts and budgets will continue to
•    http://youtu.be/LerdMmWjU_E                             move in this direction, and early adopters will
•    http://youtu.be/fiwIq-8GWA8                             receive first to market advantage




                                                                                                                  8
important Coca-Cola takeaways
                                                                                                            Jeff Bullas

  •    create liquid content
  •    ensure your content is linked for maximum benefit
  •    create conversations
  •    move onto dynamic story telling
  •    be brave and creative with your content creation




http://www.business2community.com/content-marketing/5-lessons-from-coca-colas-new-content-marketing-strategy-0125932
ecosystem strategy: content integration
all tactics being equal, what REALLY
         makes the difference?

                 search




                 relevant
       display   & unique   social
                 content




                  direct
search professional’s role in
content marketing strategy
search: the factors (content is core)


                              authority
                            external linking
                          audience sentiment




    engagement                                    content
    geo-targeted content                        relevant keywords
   social media interaction                    unique copy & media




                                                                     13
authoritative and relevant content required
social search: another reason to integrate content+search+social




                                                              15
who owns content?
   (the biggest question in content marketing)




                                                 16
in the not-so distant future for many we
     predict a new role in marketing
                                                roles and responsibilities
                  search                          (think pm + journalist)

                                                    catalog all content
     content
     creators                      social
                                               manage all content creation,
                                                curation, and distribution

                content                         own content calendars and

  brand
                director                           management tools

  offline       (dept.)                media     measure results, arrange
   PR                                          adjustments and optimization

                                               perform content strategy role
            web            analytics           inform and coordinate with
            dev                                offline and traditional efforts
but today…
   could it be you?




                      18
5 steps to developing an integrated
content marketing strategy



who owns content?
         (the biggest question in content marketing)




                                                       19
5 steps to developing your integrated
  content marketing strategy



 1. audience
 intelligence                                      5. execution
                2. content    3. gap     4. plan
                                                         &
- aka content      audit     analysis   creation
                                                   optimization
   demand
step 1: audience intelligence
audience intelligence: search
                                perform deep keyword
                                research to identify
                                “topical” areas of
                                interest

                                categorize areas of
                                interest and develop a
                                brand “taxonomy”

                                commit to topics you
                                can and need to own

                                compare to existing
                                brand platform and
                                inform brand based on
                                findings (bottom up
                                brand planning)




                                                       22
audience intelligence: social
                                take topical interest
                                points and perform a
                                social media listening
                                campaign

                                use data collected to
                                inform demand
                                around:
                                - content media
                                    type
                                - contextual insights
                                - targets for
                                    influence building
                                    and content
                                    distribution
                                - opportunities for
                                    direct topical
                                    engagement




                                                         23
step 2: content audit
content audit steps
what’s your story? what are you about?
• catalog all existing content onsite and offsite using
  URLs and capturing any related tagging
   – type: web page, blog post, image, infographic, ..etc.
   – purpose: position in conversion funnel, specific
     conversion or desired outcome
   – targeted audience segment
   – owner
• review for quality, measurable effectiveness, and
   topical coverage
* flag content that requires future adjustment
step 3: gap analysis
expand topical reach by targeting content and keyword ranking gaps
through content revision, curation, and creation efforts
prioritize keyword targeting by examining the quick-win and converging
opportunities as well as any ranking gaps that may exist based on prioritized
terms.
foundation: aggregate all on-and-offline promotional and marketing plans,
personas, brand guidelines, and related creative briefs. understand conversion
funnel
step 1: match type of content to persona &/or stage in engagement cycle, and
desired goal/outcome
step 2: choose the tone of content based on targeted audience and brand
step 3: plan to adjust and optimize current content according to demand
step 4: plan to create content for missing topics/keywords, and optimize for
on-&-off site visibility


                                                                                 27
think multi-channel (ex. local content)
         national                   content drives audiences to your brand and affects
                                    every aspect of the decision making process. a geo-
                                    targeted content strategy will consider all forms of
                                    content, contextual and media-driven.


           state                    develop a local search strategy built for the future,
                                    creating content that targets locations from the top
                                    down, while building in a framework for further
                                    individual expansion.


            city                    address the strategic focus of your content, ensuring
                                    your brand is visible for how audiences search locally
                                    throughout the funnel to maximize relevance and
                                    exposure.

* other potential uses to consider: onsite, offsite, mobile, international, audience, etc.
emarketer survey

                                                                                     content types that are
                                                                                     most valuable for
                                                                                     directly supporting
                                                                                     marketing objectives
                                                                                     according to B2B and
                                                                                     B2C marketing
                                                                                     professionals globally

                                                                                     *don’t forget
                                                                                     infographics!
http://blog.geoactivegroup.com/2011/10/why-b2b-content-marketing-is-now-going.html




                                                                                                        29
content marketing world infographic




http://blog.junta42.com/2012/02/history-content-marketing-infographic/




                                                                         30
step 4: plan creation
content plan creation steps
• team identification: identify (draft) full team formally
  assigning roles and responsibilities, capabilities, and
  expectations
• production planning: review inputs, identifying and
  prioritizing content flagged for adjustment, and
  existing content gaps, by topical significance and
  potential return, and eventual location (channel).
  also assign tone and goals for each piece.
• activity scheduling and assignment: schedule
  activity with all in-mind across the entire team
  planning for adjustment, creation, curation, and
  distribution
content calendar(s) creation
create reference documents for content managers, outlining activities, targeted
topics, links, outposts, ..etc. these documents will act as guides to keep link
and content team members in sync.
measurement planning

• track cross-channel influence & conversion points along the funnel



                                                                         reporting &
        implementation                 trends & insights
                                                                      recommendations




attribution: enable visibility into the key traffic sources, visitor contexts, & content
interactions that define a multi-session visitor-to-value funnel

integration: provide a scalable framework of technology & processes to enable
integration of tactical, conversion, & behavioral analytics data with 3rd party platforms
step 5: execution and optimization
content marketing process
                            Joe Pulizzi




                                  36
resources
favorite reference companies,
organizations and blogs
Thank You!


www.ethology.com
mike.corak@ethology.com
@mikecorak
www.linkedin.com/in/mikecorak




                                40

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ContentMarketingStrategy-SEMPO-ethology-MikeCorak-Webinar-2-22-12

  • 1. Professional Webinar Series Developing an Integrated Content Marketing Strategy Mike Corak EVP of Strategy ethology, a Tallwave Company 1
  • 2. Reasons You Should Belong to SEMPO • Expand Your Knowledge • Engage With Industry Leaders • Maximize Your Career Growth • Grow Your Business • Save Money
  • 5. Professional Webinar Series Developing an Integrated Content Marketing Strategy Mike Corak EVP of Strategy ethology, a Tallwave Company 5
  • 6. agenda • why content marketing? • search professional’s role in the movement • 5 steps to developing your integrated content marketing mike corak – evp of strategy - ethology strategy 6
  • 8. content marketing trends • Coca-Cola has committed its marketing focus to • unique content + search + social media in content marketing, an initiative called Coca-Cola combination are powerful tactics, set to rival 2020. the following video links describe the traditional display advertising for budget strategy, video created for internal education • we anticipate efforts and budgets will continue to • http://youtu.be/LerdMmWjU_E move in this direction, and early adopters will • http://youtu.be/fiwIq-8GWA8 receive first to market advantage 8
  • 9. important Coca-Cola takeaways Jeff Bullas • create liquid content • ensure your content is linked for maximum benefit • create conversations • move onto dynamic story telling • be brave and creative with your content creation http://www.business2community.com/content-marketing/5-lessons-from-coca-colas-new-content-marketing-strategy-0125932
  • 11. all tactics being equal, what REALLY makes the difference? search relevant display & unique social content direct
  • 12. search professional’s role in content marketing strategy
  • 13. search: the factors (content is core) authority external linking audience sentiment engagement content geo-targeted content relevant keywords social media interaction unique copy & media 13
  • 14. authoritative and relevant content required
  • 15. social search: another reason to integrate content+search+social 15
  • 16. who owns content? (the biggest question in content marketing) 16
  • 17. in the not-so distant future for many we predict a new role in marketing roles and responsibilities search (think pm + journalist) catalog all content content creators social manage all content creation, curation, and distribution content own content calendars and brand director management tools offline (dept.) media measure results, arrange PR adjustments and optimization perform content strategy role web analytics inform and coordinate with dev offline and traditional efforts
  • 18. but today… could it be you? 18
  • 19. 5 steps to developing an integrated content marketing strategy who owns content? (the biggest question in content marketing) 19
  • 20. 5 steps to developing your integrated content marketing strategy 1. audience intelligence 5. execution 2. content 3. gap 4. plan & - aka content audit analysis creation optimization demand
  • 21. step 1: audience intelligence
  • 22. audience intelligence: search perform deep keyword research to identify “topical” areas of interest categorize areas of interest and develop a brand “taxonomy” commit to topics you can and need to own compare to existing brand platform and inform brand based on findings (bottom up brand planning) 22
  • 23. audience intelligence: social take topical interest points and perform a social media listening campaign use data collected to inform demand around: - content media type - contextual insights - targets for influence building and content distribution - opportunities for direct topical engagement 23
  • 25. content audit steps what’s your story? what are you about? • catalog all existing content onsite and offsite using URLs and capturing any related tagging – type: web page, blog post, image, infographic, ..etc. – purpose: position in conversion funnel, specific conversion or desired outcome – targeted audience segment – owner • review for quality, measurable effectiveness, and topical coverage * flag content that requires future adjustment
  • 26. step 3: gap analysis
  • 27. expand topical reach by targeting content and keyword ranking gaps through content revision, curation, and creation efforts prioritize keyword targeting by examining the quick-win and converging opportunities as well as any ranking gaps that may exist based on prioritized terms. foundation: aggregate all on-and-offline promotional and marketing plans, personas, brand guidelines, and related creative briefs. understand conversion funnel step 1: match type of content to persona &/or stage in engagement cycle, and desired goal/outcome step 2: choose the tone of content based on targeted audience and brand step 3: plan to adjust and optimize current content according to demand step 4: plan to create content for missing topics/keywords, and optimize for on-&-off site visibility 27
  • 28. think multi-channel (ex. local content) national content drives audiences to your brand and affects every aspect of the decision making process. a geo- targeted content strategy will consider all forms of content, contextual and media-driven. state develop a local search strategy built for the future, creating content that targets locations from the top down, while building in a framework for further individual expansion. city address the strategic focus of your content, ensuring your brand is visible for how audiences search locally throughout the funnel to maximize relevance and exposure. * other potential uses to consider: onsite, offsite, mobile, international, audience, etc.
  • 29. emarketer survey content types that are most valuable for directly supporting marketing objectives according to B2B and B2C marketing professionals globally *don’t forget infographics! http://blog.geoactivegroup.com/2011/10/why-b2b-content-marketing-is-now-going.html 29
  • 30. content marketing world infographic http://blog.junta42.com/2012/02/history-content-marketing-infographic/ 30
  • 31. step 4: plan creation
  • 32. content plan creation steps • team identification: identify (draft) full team formally assigning roles and responsibilities, capabilities, and expectations • production planning: review inputs, identifying and prioritizing content flagged for adjustment, and existing content gaps, by topical significance and potential return, and eventual location (channel). also assign tone and goals for each piece. • activity scheduling and assignment: schedule activity with all in-mind across the entire team planning for adjustment, creation, curation, and distribution
  • 33. content calendar(s) creation create reference documents for content managers, outlining activities, targeted topics, links, outposts, ..etc. these documents will act as guides to keep link and content team members in sync.
  • 34. measurement planning • track cross-channel influence & conversion points along the funnel reporting & implementation trends & insights recommendations attribution: enable visibility into the key traffic sources, visitor contexts, & content interactions that define a multi-session visitor-to-value funnel integration: provide a scalable framework of technology & processes to enable integration of tactical, conversion, & behavioral analytics data with 3rd party platforms
  • 35. step 5: execution and optimization
  • 36. content marketing process Joe Pulizzi 36
  • 39.

Editor's Notes

  1. digital marketing strategy
  2. Top of Funnel vs. Bottom of funnel // MTN Div. vs. Lodging Examples of high-level case study. (Amy)Motivational sections (family/romance/singles)Natural Efforts (lets talk about opportunities for next year)Link building/Content Development on other sitesStrategy Recommendations – how can we boost traffic this year? Summary content strategy project outcomes.what’s left? How can we implement How is snow different than lodging/resort sites? Higher funnel keywords. (specific + general topics)
  3. The 30 Second TV Ad is no Longer KingCoca Cola has come to the conclusion that the world has moved on from the 30 second TV ad. So has the the Old Spice brand and many other businesses who are embracing social media as part of their marketing strategy.We need to move towards a genuine consumer collaboration model that builds buzz and adopts a more iterative approach to content creation.Learning how to fuel the conversations and interact has never been more important.Consumers ideas, creativity and conversations have been set free with the evolution of social networks, learning to leverage and wrangle those conversations to increase your brand visibility is now a vital part of your marketing.
  4. Lesson 1: Create Liquid ContentThe purpose of content excellence is to create “Ideas” so contagious that they cannot be controlled this is what is called “liquid content”.On a social web people can easily share ideas, videos and photos on social networks such Facebook.So create content that begs to be shared whether that be an image, a video or an article.Lesson 2: Ensure your Content is LinkedThe next part of the equation is to ensure that these ideas create content that is innately relevant toThe business objectives of your companyThe brandYour customer interestsThis is “Linked” content…. Content that is relevant and connected to the companies goals and brand.Ensure that the content communicates your message that is congruent with your mission and values.Lesson 3: Create ConversationsCoca Cola has realized that the consumer creates more stories and ideas than they do so the goal is provoke conversations and then “Act” and “React” to those conversations 365 days of the year.The new “Distribution Technologies” of Twitter, YouTube and Facebook provide greater connectivity and consumer empowerment than ever before.Don’t just publish but interact with your audience and tribe.Lesson 4. Move onto Dynamic Story TellingOn traditional media in the past story telling was static and a one way street. Television and newspapers shouted at you with no interaction.Coca Cola has come the realization that to grow their business on the social web they need to move on from “One Way Story Telling” to “Dynamic Story Telling”This means you need to allow the story to evolve as you interact and converse with your customers. You need to converse with your customers in many media formats and social networks.Storytelling has moved on from static and synchronous to multifaceted, engaged and spreadable.Lesson 5: Be Brave and Creative with Your Content CreationPart of the new Coca Cola content strategy is applying a 70/20/10 Investment principle to creating “Liquid content“.70% of your content should be low risk. It pays the rent and is your bread and butter marketing.(should be easy to do and only consumes 50% of your time)20% of your content creation should innovate of the what works.10% of your content marketing is high risk ideas that will be tomorrows 70% or 20%. (be prepared to fail)This provides a blueprint regarding moving on from just developing white papers to maybe trying some content that is more visual and engaging in web world that has embraced multimedia and interactive content.
  5. as anticipated, Google announced that Google+ activity will effect search engine result pages. rather than pulling in information from other social networks, preference will be given to Google+ activity personalizing results Search plus Your Worldwhile content marketing best practice has long combined content + search + social tactics, these strategies typically considered specific networks based on activity and potential related to the topical coverage in that locationnow, Google+ must be considered in all search and social strategies (social search) to at least produce the most relevant search results, likely ahead of true consumer adoption of the social network.Paid promotional options are rumored to be coming soon.
  6. Content for search, with a bigger view on topical coverage and less on search…
  7. Insert Radia 6 logo