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How to Sell Product
by Pitching your
Point of View
Obviously Awesome
@aprildunford
aprildunford.com
2
Imagine
You Are a
Customer
3
4
Does this narrow it down?
5
Is this
really
helping?
6
Imagine
You Are a
Startup
7
You are here
8
Customers
are happy
but….how do
prospects
know when to
pick you?
9
Pitch Advantages Shortcomings
Features!
Features!
Features!
Our Comfort Zone Leaves it up to the customers to determine
the “So What?”
Doesn’t help customers understand when
to pick you over another alternative
The “Origin
Story”
Authentic Connection with
Customers
Some origins are complicated
Doesn’t always explain what customers
you are the best fit for
The “Big Vision” Answers “Why now”
Investors love it
Doesn’t necessarily connect to your
existing solution
Can sound like Bullshit Buzzword Bingo
Three Styles of Pitches
10
We need a way to SELL
that also helps customers BUY.
We could expose features within the
context of why our features matter for
customers right now.
We could connect authentically with
customers and shows that we understand
their struggles the what’s valuable to
them.
We could give customers a genuinely
helpful (no bullshit) way to think about all
the solutions in the market that makes it
easier for them to make choices.
What if:
11
Teaching Sells
12
What do customers want in a sales
experience?
● Unique and valuable perspectives on
the market
● Helps me navigate alternatives
● Helps me avoid potential landmines
● Eductates me on new issues and
outcomes
What do the best salespeople do:
● Teach for differentiation in the sales
process - Teaching that leads to
Unique Strengths
*Challenger Sale - Dixon and Adamson, 2011/2019
13
The Point of View Pitch
Expresses your point of view on what the
best solutions are to a particular problem
for different types of customers
The goal is to give customers a way to
think about a market
14
Alternatives: Training materials on shared drive, Other Sales Enablement
Solutions - Some centered on Content (CMS), Some on Education (LMS)
Unique Features: Integration with Salesforce data, analytics that
combines enablement and sales data
Differentiated Value:
A. Guide Sellers - build readiness programs that drive revenue results
B. Show Impact - prove how enablement impacts sales metrics
C. Optimize Performance - identify top performers to optimize x-team
Ideal Customers: Actively hiring many sales reps, have sales
enablement
Market Category: (Outcome-Based) Sales Enablement
Example: LevelJump Positioning
15
Sales enablement is important - every day your reps aren’t closing deals or
making quota costs you money. (Here’s how much)
How companies typically solve this problem:
LevelJump Pitch
Alternative Pros Cons
Materials on a
Shared Drive
Free, Easy No version control
Zero metrics
CMS Good Version Control Can’t always track who has done what
Can’t track training vs. sales metrics
LMS Can measure what
reps have done
Not Designed for Sales
Can’t track training vs. sales metrics
In a Perfect World our sales enablement solution would give us a way to
measure effectiveness with sales metrics.
16
Introducing LevelJump - Outcomes-based Sales Enablement
We help you:
● Guide Sellers - build readiness programs that drive revenue results
● Show Impact - prove how enablement impacts sales metrics
● Optimize Performance - identify top performers to optimize x-team
Proven customer outcomes - 86% faster time to oppty, 20%
faster time to second deal, 50% decrease in ramp time
LevelJump Pitch - Part 2 (the follow-through)
Step 1: Positioning: Alternatives, Capabilities, Value, ICP,
Category
Step 2: Set-up: Challenge, Market Landscape, Insight,
Perfect World
Step 3: Follow-Through: Company, Value, Capabilities,
Proof
How do we build a Point of View Pitch?
17
Positioning defines how our
product is the best in the world
at providing something that a
well-defined set of customers
cares a lot about.
Positioning: Defined
18
19
Components
of positioning.
Positioning
Alternatives
Unique
attributes
Market
category
Value
Customer
segments
20
21
I took notes
for you.
22
The Setup
Challenge
Frame the challenge
the way your best fit
customers do.
The challenge has to
be framed in a way
that reflects the
nuances in the
challenge that are
typically ignored
Market
Landscape Pros
and Cons
Categorize the
alternative
solutions and
discuss the
advantages and
disadvantages for
each.
Insight
The reason why
none of the current
alternatives are
really solving the
challenge for
customers like your
best fit customers.
Perfect World
Knowing what we
know about the
challenge and what
works and doesn’t
work using the
current solutions -
what are the
characteristics of a
perfect solution to
the problem?
The Follow-Through
23
Proof
Show the proof that
you can deliver on the
value that you say you
deliver.
Company
Introduce the
company (and the
market that you intend
to win).
Give an overview of
your offerings.
Value & Supporting
Capabilities
Describe your main
points of value and
the features that
support them.
24
Challenge - Why does your Ideal Customer care about your Value
Alternatives - and shortcomings
Perfect World - context for your Value
Introduce the solution - Market Category
Value and Capabilities that enable that value
How Positioning Components Map to the POV
Pitch:
25
Example of
Specific
Problem
Framing:
MESH
Diversity
26
Example of
Simplifying a
Complex
Competitive
Landscape
27
What about beyond the
Sales Pitch?
There are many
ways to
Communicate a
Point of View
30
Teaching customers how to think about a market is
hugely valuable to them
Your POV on a market is rooted in your positioning
Communicating your POV should help customers
understand how to make choices
Once a customer is aligned to your POV, “selling” is
easy
Key Takeaways
31
Thanks.
april@aprildunford.com
@aprildunford
aprildunford.com
@aprildunford
aprildunford.com

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April Dunford BoS USA Online 2020

  • 1. How to Sell Product by Pitching your Point of View Obviously Awesome @aprildunford aprildunford.com
  • 3. 3
  • 9. 9 Pitch Advantages Shortcomings Features! Features! Features! Our Comfort Zone Leaves it up to the customers to determine the “So What?” Doesn’t help customers understand when to pick you over another alternative The “Origin Story” Authentic Connection with Customers Some origins are complicated Doesn’t always explain what customers you are the best fit for The “Big Vision” Answers “Why now” Investors love it Doesn’t necessarily connect to your existing solution Can sound like Bullshit Buzzword Bingo Three Styles of Pitches
  • 10. 10 We need a way to SELL that also helps customers BUY.
  • 11. We could expose features within the context of why our features matter for customers right now. We could connect authentically with customers and shows that we understand their struggles the what’s valuable to them. We could give customers a genuinely helpful (no bullshit) way to think about all the solutions in the market that makes it easier for them to make choices. What if: 11
  • 12. Teaching Sells 12 What do customers want in a sales experience? ● Unique and valuable perspectives on the market ● Helps me navigate alternatives ● Helps me avoid potential landmines ● Eductates me on new issues and outcomes What do the best salespeople do: ● Teach for differentiation in the sales process - Teaching that leads to Unique Strengths *Challenger Sale - Dixon and Adamson, 2011/2019
  • 13. 13 The Point of View Pitch Expresses your point of view on what the best solutions are to a particular problem for different types of customers The goal is to give customers a way to think about a market
  • 14. 14 Alternatives: Training materials on shared drive, Other Sales Enablement Solutions - Some centered on Content (CMS), Some on Education (LMS) Unique Features: Integration with Salesforce data, analytics that combines enablement and sales data Differentiated Value: A. Guide Sellers - build readiness programs that drive revenue results B. Show Impact - prove how enablement impacts sales metrics C. Optimize Performance - identify top performers to optimize x-team Ideal Customers: Actively hiring many sales reps, have sales enablement Market Category: (Outcome-Based) Sales Enablement Example: LevelJump Positioning
  • 15. 15 Sales enablement is important - every day your reps aren’t closing deals or making quota costs you money. (Here’s how much) How companies typically solve this problem: LevelJump Pitch Alternative Pros Cons Materials on a Shared Drive Free, Easy No version control Zero metrics CMS Good Version Control Can’t always track who has done what Can’t track training vs. sales metrics LMS Can measure what reps have done Not Designed for Sales Can’t track training vs. sales metrics In a Perfect World our sales enablement solution would give us a way to measure effectiveness with sales metrics.
  • 16. 16 Introducing LevelJump - Outcomes-based Sales Enablement We help you: ● Guide Sellers - build readiness programs that drive revenue results ● Show Impact - prove how enablement impacts sales metrics ● Optimize Performance - identify top performers to optimize x-team Proven customer outcomes - 86% faster time to oppty, 20% faster time to second deal, 50% decrease in ramp time LevelJump Pitch - Part 2 (the follow-through)
  • 17. Step 1: Positioning: Alternatives, Capabilities, Value, ICP, Category Step 2: Set-up: Challenge, Market Landscape, Insight, Perfect World Step 3: Follow-Through: Company, Value, Capabilities, Proof How do we build a Point of View Pitch? 17
  • 18. Positioning defines how our product is the best in the world at providing something that a well-defined set of customers cares a lot about. Positioning: Defined 18
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  • 22. 22 The Setup Challenge Frame the challenge the way your best fit customers do. The challenge has to be framed in a way that reflects the nuances in the challenge that are typically ignored Market Landscape Pros and Cons Categorize the alternative solutions and discuss the advantages and disadvantages for each. Insight The reason why none of the current alternatives are really solving the challenge for customers like your best fit customers. Perfect World Knowing what we know about the challenge and what works and doesn’t work using the current solutions - what are the characteristics of a perfect solution to the problem?
  • 23. The Follow-Through 23 Proof Show the proof that you can deliver on the value that you say you deliver. Company Introduce the company (and the market that you intend to win). Give an overview of your offerings. Value & Supporting Capabilities Describe your main points of value and the features that support them.
  • 24. 24 Challenge - Why does your Ideal Customer care about your Value Alternatives - and shortcomings Perfect World - context for your Value Introduce the solution - Market Category Value and Capabilities that enable that value How Positioning Components Map to the POV Pitch:
  • 27. 27 What about beyond the Sales Pitch?
  • 28. There are many ways to Communicate a Point of View
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  • 31. Teaching customers how to think about a market is hugely valuable to them Your POV on a market is rooted in your positioning Communicating your POV should help customers understand how to make choices Once a customer is aligned to your POV, “selling” is easy Key Takeaways 31