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Effective sales 2014

Marco Hoekstra
26 November 2013
Sales models in time

1890

The producer Collector split

1920-1925

1975-1985

Psychology of
selling – selling
techniques

Consultative
selling models

2014

….

source; neal rackham
Companies don´t buy, people do

A clear business value is the basis for discussion
but not enough to make the sale.
http://www.marketingcharts.com/wp/traditional/b2b-buyers-rely-heavily-on-personal-value-considerations-37036/
Sales 2013
- Being able to build a strong relationship with each
individual in the buying center is a must. But more and
more not enough to make the sale!
- Professional procurement departments are streamlining
purchasing decisions.

- Many account managers could get away with product push
in the past and have not developed themselves.
- Many products and services have become commodities
and therefore margins are under pressure.
Mismatch

http://www.mckinsey.com/insights/marketing_sales/how_b2b_companies_talk_past_their_customers
Base offering vs added value
- ability to built personal
relationships

- uncovering unrecognized
problems&issues

- relevant and up to date
info on the industry and
competition

- offering vision and
creative ideas

- positive reference for
the customer

- changing customers
strategic direction

´failure to follow up on promises, keep clients waiting, don´t
have enough preparation but also hard-sell ´ are all
dissatisfiers in the relationship

source; neal rackham
Effective sales 2014
• Align your business with your clients need
• Choose your strength and don´t get stuck in the middle
• Practice what you preach externally and internally
• Add value to the bottom line of your customer
• Challenge your client and become a real business partner!

2014-…

Challenger Sales?!
Challenge me!
If you are interested to discuss your sales strategy 2014 with
me, just drop me an email with your details. I look forward
working with you.

Marco Hoekstra
marco@pearl-laren.com
+31 622249101

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Vision on effective sales 2014

  • 1. Effective sales 2014 Marco Hoekstra 26 November 2013
  • 2. Sales models in time 1890 The producer Collector split 1920-1925 1975-1985 Psychology of selling – selling techniques Consultative selling models 2014 …. source; neal rackham
  • 3. Companies don´t buy, people do A clear business value is the basis for discussion but not enough to make the sale. http://www.marketingcharts.com/wp/traditional/b2b-buyers-rely-heavily-on-personal-value-considerations-37036/
  • 4. Sales 2013 - Being able to build a strong relationship with each individual in the buying center is a must. But more and more not enough to make the sale! - Professional procurement departments are streamlining purchasing decisions. - Many account managers could get away with product push in the past and have not developed themselves. - Many products and services have become commodities and therefore margins are under pressure.
  • 6. Base offering vs added value - ability to built personal relationships - uncovering unrecognized problems&issues - relevant and up to date info on the industry and competition - offering vision and creative ideas - positive reference for the customer - changing customers strategic direction ´failure to follow up on promises, keep clients waiting, don´t have enough preparation but also hard-sell ´ are all dissatisfiers in the relationship source; neal rackham
  • 7. Effective sales 2014 • Align your business with your clients need • Choose your strength and don´t get stuck in the middle • Practice what you preach externally and internally • Add value to the bottom line of your customer • Challenge your client and become a real business partner! 2014-… Challenger Sales?!
  • 8. Challenge me! If you are interested to discuss your sales strategy 2014 with me, just drop me an email with your details. I look forward working with you. Marco Hoekstra marco@pearl-laren.com +31 622249101