1. Business letter – is a formal letter written on company
letterhead by an individual on a business-related subject.
Business letters use a specific format.
Personal Business letter – is a letter written by an
individual to a business or organization. Personal business
letters follow the same basic format as business letters.
The main difference between the two letters is that
a personal business letter does not use letterhead.
Because there is not letterhead, the individual’s home
address precedes the date line at the top of the letter.
Format of a business letter:
An effective business letter should include the following
elements:
• Letterhead that includes company name and
address. Phone and fax numbers are also helpful.
• Today’s date
• Recipient’s name and address, also known as inside
address
• Salutation – the line at the start of a letter
including the greeting and the recipient’s name
such as Dear Mr. Doe.
• Body consisting of three or more paragraphs
• Closing: Sincerely, or Cordially
• Sender’s name and job title

2. Margins:
Top: 2 inches
Left and right: 1.00 inches
Types of Business Letters
• Full Block – Open Punctuation
• Full Block – Mixed Punctuation
• Modified – Open Punctuation
• Modified – Mixed Punctuation
Full block format is often used for business letters because
of the ease and speed of use and its clean, organized look.
Full Block – A style of letter in which all lines start flush
with the left margin – that is, without a first-line indent.
Modified Block – A style of letter in which some lines start
at the center of the page.