Inclusion of accessibility requirements in the design of electronic guides for museums Lourdes Moreno, Mª Carmen Gálvez, Belén Ruiz y Paloma Martínez {lmoreno, bruiz, pmf }@inf.uc3m.es , [email_address] Universidad Carlos III de Madrid Centro Español de Subtitulado y Audiodescripción (CESyA)‏ ICCHP 2008 11 th International Conference on Computers Helping People with Special Needs July 9-11, 2008, University of Linz, Austria

ICCHP 2008 Index Introduccion GVAM Project. CESyA Analysis of requirements and mechanisms Accessibility Findings and future lines

Introduccion

GVAM Project. CESyA

Analysis of requirements and mechanisms Accessibility

Findings and future lines

ICCHP 2008 The CESyA is the spanish center for accessibility in communication, dependent on the Royal Board on Disability – Ministry of Education, Social Politics and Sport. It has been created in order to promote a wider accessibility in communication through services like subtitling and audio description and it's managed by Carlos III University. Activities: Accredited training Current legislation Research Social Awareness Data Base CESyA

Activities:

Accredited training

Current legislation

Research

Social Awareness

Data Base

ICCHP 2008 1. Introduccion MUSEUM = CULTURE AND INFORMATION Disabled People EQUAL ACCESS Technology and Universal Design Multimedia and accesible Museum Guides

ICCHP 2008 2. GVAM Project OBJECTIVES: Technological solutions in media portable, accessible, positioning system, and universal access. CONSORTIUM: R&D project of the Spanish Ministry of Industry carried out by Dos de Mayo Ltd., the firm that leads the team integrated by CESyA-Carlos III University of Madrid, CNSE Foundation, ONCE Foundation and the General Directorate of Museums and Cultural Heritage under the Ministry of Culture of Spain. Initial scenario: Costume Museum of Madrid. Previous Work: Audio Guides (only audio, not accesible)‏ Guides (SL, Caption-> people audio disability): Louvre Museum, Tate Modern, Guggenheim (Bilbao), Reina Sofía (Madrid), etc.

OBJECTIVES: Technological solutions in media portable, accessible, positioning system, and universal access.

CONSORTIUM: R&D project of the Spanish Ministry of Industry carried out by Dos de Mayo Ltd., the firm that leads the team integrated by CESyA-Carlos III University of Madrid, CNSE Foundation, ONCE Foundation and the General Directorate of Museums and Cultural Heritage under the Ministry of Culture of Spain.

Initial scenario: Costume Museum of Madrid.

Previous Work:

Audio Guides (only audio, not accesible)‏

Guides (SL, Caption-> people audio disability): Louvre Museum, Tate Modern, Guggenheim (Bilbao), Reina Sofía (Madrid), etc.

ICCHP 2008 3. Requirements analysis: standards Universal design for Interface Contents No standars in the Multimedia and accesible Museum Guides . SOLUTION (A+B)‏ Information on Regulations and Technical Norms for audiovisual media accessibility (WAI, NCAM, ISO, AENOR, … )‏ B) User Centered Design. Taking into account experiences, user feedback, ensuring validation throgh user testing.

Universal design for

Interface Contents

No standars in the

Multimedia and accesible Museum Guides

.

SOLUTION (A+B)‏

Information on Regulations and Technical Norms for audiovisual media accessibility (WAI, NCAM, ISO, AENOR, … )‏

B) User Centered Design. Taking into account experiences, user feedback, ensuring validation throgh user testing.

ICCHP 2008 Requeriments Multimedia and accesible Museum Guides VISITOR: do not lose the atention in the artworks Contents in alternative formats: Caption, SL, Audiodescription, Audio Navegation . Access according to the user needs, not user groups. Adaptative device according to functional diversity. 3. Requirements analysis: human factors

Requeriments Multimedia and accesible Museum Guides

VISITOR: do not lose the atention in the artworks

ICCHP 2008 3. Requirements analysis: Technological factors Audiovisual accessibility resources General criteria: alternative text to images, revision of color contrast in images, text size, easy reading... Audiodescription and audionavigation Subtitling and visual alerts Sign language Other tools: contrast modifier, magnifier, etc.

Subtitling and visual alerts

Sign language

Other tools: contrast modifier, magnifier, etc.

ICCHP 2008 3. Requirements analysis: User interaction Interaction with the guide: Positioning system helps user to knows its phisical position in the museum and it is used as a way to give a quick link to the artworks you have in front of you. In the museum setting: Personeel should be trained, and elecronic guides must be conveniently advertised, so people with disabilites know that there is a system that they can use.

Interaction with the guide:

Positioning system helps user to knows its phisical position in the museum and it is used as a way to give a quick link to the artworks you have in front of you.

In the museum setting:

Personeel should be trained, and elecronic guides must be conveniently advertised, so people with disabilites know that there is a system that they can use.

4.- Accesibility mecanisms

ICCHP 2008 4 . Findings and future lines CONCLUSIONS: Proposal for the requirements to apply in the design of a multimedia guide in the context of museums. Accessibility mecanisms based on standards, norms, research and user experience. Can be apllied to other contexts that involved the use of multimedia guides. FUTURE WORK: Iterative process : permanent validation of the requirements during all the process. Expert report : document with recommendations and best practices for including accessibility requirements in Virtual Guides in the museum domain.

CONCLUSIONS:

Proposal for the requirements to apply in the design of a multimedia guide in the context of museums.

Accessibility mecanisms based on standards, norms, research and user experience.

Can be apllied to other contexts that involved the use of multimedia guides.

FUTURE WORK:

Iterative process : permanent validation of the requirements during all the process.

Expert report : document with recommendations and best practices for including accessibility requirements in Virtual Guides in the museum domain.

ICCHP 2008