Leandro M. Porras
1 SlideShare 119 Followers 208 Followings
Personal Information
Organization / Workplace
Guatemala area Guatemala
Occupation
Head of Research and Innovation at Seguros GYT
Industry
Apparel / Fashion
Website
http://www.servicedesignmaster.com/author/porras
About
Service Design Strategist, with experience in the hospitality industry for a holistic view on the current service economy.
Contact Details
  • Presentations
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Latest Most Popular

15 companies you should copy: business models visualised by @boardofinno

Board of Innovation • 10 years ago

Louise Downe: Scaling Service Design in government - A new approach to service design in large organisations

Service Design Network • 6 years ago

9 Indicators That Prove That Your Innovation Programme Will Fail

Board of Innovation • 6 years ago

Insight to Design: Developing the Design Brief. Workshop for UCDUK 2014

Tim Caynes • 9 years ago

Blueprint+: Developing a Tool for Service Design

Andy Polaine • 14 years ago

KISD Conference / Bringing Service Design In-House

Service Design Berlin • 8 years ago

The Experience is the Message – Creating Unique Airline Brand Experiences

Christian Vatter • 9 years ago

Dogs & Cats: How Product Managers 
can work better with 
UX Designers

Patrick Neeman • 10 years ago

Workshop: Using Service Blueprinting to Evolve Services

Izac Ross • 11 years ago

Service Design

Francesco Sardu • 11 years ago

Designing the Intangible: an Introduction to Service Design

Jennifer Bove • 15 years ago

How do you save the world?

Chris Gordon • 9 years ago

Travellab at Helsinki Airport - Diagonal - #sda15

Service Design Breakfast • 9 years ago

Design Thinking Workshop - By the people for the people

Rafael Citadella Daron • 9 years ago

Service Blueprinting / Service Design Drinks Berlin

Service Design Berlin • 11 years ago

Public Service Design / Service Design Drinks Berlin

Service Design Berlin • 10 years ago

Banking Innovation

Coppa+Landini • 10 years ago

Exploring Service Design: User Experience Beyond the Screen

Ariel van Spronsen • 14 years ago

Meredith Dezutter - Aligning New Care Models with the Patient of the Future

Healthcare Experience Design Conference • 12 years ago

Designing for Multi-touchpoint Experiences

Jamin Hegeman • 10 years ago