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Tagging the academic library
 

Tagging the academic library

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    Tagging the academic library Tagging the academic library Presentation Transcript

    • Tagging the Academic LibraryExploring student awareness use and perceptions at Anglia Ruskin University
      Jo Harcus
      jo.harcus@anglia.ac.uk
    • What is social tagging?
      Social bookmarking: online version of favourites
      Social tagging: multiple keywords instead of single hierarchical folders to organise bookmarks
      Social benefits are a byproduct of personal information management
    • http://tags.library.upenn.edu/
    • http://www.franklin.library.upenn.edu/cgi-bin/Pwebrecon.cgi?bbid=221634
    • http://www2.lse.ac.uk/library/eresources/ecollections/freeresources.aspx
    • http://www.delicious.com/LSELibrary/newspapers
    • Methods
      Online student survey
      • to generate indicative profile of current users and non-users of social tagging sites
      • to determine current familiarity with social tagging sites and how and why they are / are not used
      Student focus groups
      • to assess benefits and barriers of existing tagging applications at other academic libraries (University of Pennsylvania and LSE)
    • Key findings
      User profile
      Just under half of survey respondents use social tagging sites
      No users aged over 40 or amongst research postgraduates
      Highest percentage within Faculty of Arts, Law and Social Sciences
    • Key findings
      Familiarity and use
      Usage largely confined to popular websites Facebook, Twitter and YouTube
      Used daily for personal rather than work or study purposes
      Used to manage own resources, communicate and share links with known others rather than to actively collaborate and network with other users
      Lack of familiarity biggest barrier to uptake rather than concerns too difficult or time consuming to use
    • Key findings
      LSE Subject Guide
      Favoured for facilitating access to authoritative, subject-specific resources thereby saving users time and effort
      Preferred to Google: ‘It’s like finding the handsome prince without having to kiss all the toads’
      Signposting or spoon feeding?
    • Key findings
      PennTags and the Franklin Catalog
      Unhelpful and unreliable, like Amazon, Google and Wikipedia
      Barriers to contribution:
      time and effort
      fear of criticism/ridicule from other users
      others gaining from contributions without contributing themselves
      fear of accusations of collusion and plagiarism
      Resistant to mixing subjective user contributions with authoritative content in the library catalogue
    • Conclusions
      Concentrate on developing applications which focus on facilitating access to quality online resources rather than user participation and collaboration
      User education to promote benefits, rationalise concerns and manage expectations
      Findings are not generalisable to all student populations
    • Thank you for listening!