69. F U N C T I O N A L +
E M O T I O N A L
B E N E F I T S
70. FA R E A D S , P R O M O T I O N S , P R I C E - O F F S , E T C . A R E I N
T H E I R O W N C AT E G O RY. T E C H N I C A L LY F U N C T I O N A L
B E N E F I T S , T H E Y A R E R E TA I L - O R I E N T E D .
71.
72. L E A D E R S H I P C L A I M S T E N D T O B E
E M O T I O N A L B E N E F I T S I N D I S G U I S E
74. FA S H I O N , F R A G R A N C E , L I F E S T Y L E B R A N D S A R E
A L L A B O U T U N S P O K E N E M O T I O N A L B E N E F I T S
75.
76.
77.
78.
79.
80.
81.
82.
83.
84.
85.
86.
87.
88. B R A N D S I N C O M M O D I T I Z E D C AT E G O R I E S C A N
S TA N D O U T W I T H E M O T I O N A L B E N E F I T S
89.
90.
91.
92. C A L L T O A C T I O N
The difference between “the sportswear brand
for serious athletes” and “Just do it.”
!
93.
94.
95.
96.
97.
98. F I R S T B E C L E A R , T H E N B E C L E V E R .
• Premise:
shared belief, bet you didn’t know, challenge, need
• Reason to believe (usually functional)
• Promise: functional benefit, emotional benefit
Retail ads are highly functional. Lifestyle ads are highly emotional. Brands
in commoditized categories often choose highly emotional routes.
• Call to action