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Communication B
Body language

We convey information without using words:

      Facial expression
      Gestures
      Body movement
      Posture
The eyes, lips, mouth, eyebrows, nose, forehead, chin, hands, fingers, arms,
legs and feet, and sitting position can be varied to reflect the needs, motives and
feelings of a person.

Using your body can tell your customer a lot about you and your attitude.

•     You are nervous?

•     Insecure?

•     Bored?

•     Happy?

•     You would rather be on the golf course?

I am just doing this job because I have nothing else to do?




http://www.buildwithfred.com/7-body-language-gestures-to-be-on-the-lookout-
for/

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Body language

  • 1. Communication B Body language We convey information without using words: Facial expression Gestures Body movement Posture
  • 2. The eyes, lips, mouth, eyebrows, nose, forehead, chin, hands, fingers, arms, legs and feet, and sitting position can be varied to reflect the needs, motives and feelings of a person. Using your body can tell your customer a lot about you and your attitude. • You are nervous? • Insecure? • Bored? • Happy? • You would rather be on the golf course? I am just doing this job because I have nothing else to do? http://www.buildwithfred.com/7-body-language-gestures-to-be-on-the-lookout- for/