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Business Start-up
March 26, 2010 (Friday)
                 Ver. 1
What is Business Start-up?……
   It is not just creating a box named “Company”
   In order to give “Life” to a box (company), we need to
    think of things something “core” (Philosophy) for a
    company through dialogue
   And you and we will carefully think about “Idea” of your
    company.
*We are very much interested in “realization” by clients
 through our dialogue. At the same time that is our best
 “value” that we are able to offer to our clients.

                                                               2
1.  Creation of “Vision”
2.  Determination of “Mission”(Through what business activities, are
    you going to contribute to the Society?)
3. Definition of your main business (Domain): “What you will do” and
    “What you will NOT do”
4. Who are your targeted clients?
5. Your business territory (ex: Focusing on a single area or
    nationwide)
6. Marketing Strategy
7. Pricing
8. SWOT Analysis
9. 5F Analysis
10. Business Planning
11. Various infrastructure (ex: Tax consultant, paralegal, web designer,
    etc)


                                                                           3
Global Business
March 26, 2010 (Friday)
                 Ver. 1
Purposes of Global Business Consultation:

1.   We help companies contemplating on doing
     business in Japan
2.   We offer various services to non-Japanese
     companies in Japan so that our services
     enable those companies better perform



                                                 5
   Study of “Market” where our clients are doing business – Immature
    Market, Growing Market, or Mature Market?
   What are the uniqueness of the market for our clients in Japan?
   Market size
   Other market analyses
   Macro-economy in Japan
   Trends and latest information
   Related organizations and associations
   Competitors
   Desirable Corporate Strategy
   Desirable Business Strategy
   Desirable Marketing Strategy




                                                                        6
 Knowing your market by 5F analysis
 SWOT analysis
 Desirable HR System
 Laws and Regulations by the Government
 Business Infrastructure (Company homepage,
  Tax Consultant, and Paralegal, etc)
 Cultural sensitivity
 Manning
 Optimum salary
 Outsourcing
 Business Connections in Japan



                                               7
HR System
March 26, 2010 (Friday)
                 Ver. 1
Basic Idea:

   We design system where both management
   and employees fell that they are “Happy”
   working for the company.




                                              9
1. Appraisal System


2. Incentive System


3. Salary System


4. Bonus System




                      10
   We do our best avoiding focusing only on results. We also take processes
    and efforts into consideration in appraisal system: Attitude of employees
    for the common goal is critical.
   We focus on good and strong points
   We do NOT focus on bad and weak points
   Appraisal/Salary Hike/ Promotion/Personnel Transfer (Career Path)
    should be holistically considered
   We design Appraisal System where we help employees become
    “Champion” (Creation of such Corporate Culture through this System is
    pivotal)
   We have to make sure that timely feedbacks are properly made through
    this Appraisal System (Creation of such Corporate Culture through this
    System is pivotal)



                                                                                11
 System  only when company can afford to pay
  out incentive to employees (ex: Meeting
  targeted EBIT)
 System only when company performance and
  work by employees enabled to meet their
  financial target (ex: Incentive will be paid out
  only when value for EBIT exceeds the target
  and in such a case, certain X% of EBIT will be
  the budget)
                                                     12
 Salary
       System with elasticity: Opportunity of
 every month salary hike for employees whose
 performance are highly recognized

 Broadband System: Upper and Lower limits of
 salary amount linked with classes of
 employees



                                                13
 Basic Salary× N months(No Change?)
 Link with Appraisal System: Calculated by
  both individual and company performances
 Link with newly created Appraisal System by
  Global HR




                                                14
1.   Observation of Job Site: (We observe your job site and feel the
     atmosphere of job site and watch the eyes of employees there,
     hear the tone of voice of employees: We think it important to
     actually know/feel the job site)
2.   Hearing from managers and above
3.   Hearing from employees of job site
4.   Creation of concept of HR System that is optimum to client
5.   Based upon above, detailed system to be designed
6.   Upon request, writing manual for New HR System
7.   Explanation of New HR System by client
8.   Feedback: We hear what you have felt for our services
9.   After follow-up service: Approximately three (3) months later,
     we will contact you to see if minor change of the System is
     needed)



                                                                       15
   HR System where various circumstances, value, life style
    of employees are considered in the HR System (HR
    System that employees can choose for their right fit.:
    Employees who need to take care of their old parents.
    Employees who like “High Risk High Return” or “Low
    Risk Low Return”
   Most effective HR System is a system that does NOT
    evaluate employees or punish employees but it is a
    system that make your employees “Champion”
   Excellent Management System (HR System) is a system
    that finds out employees who are doing right things for
    their company and recognize them and appraise them.
    Also the system needs to fix employees going wrong
    directions from their goals!

                                                               16
Training & Development
March 26, 2010 (Friday)
                 Ver. 1
Introduction:
We are in the era of uncertainty where it is almost impossible for us to foresee our
    future
Thus what you will have to do about this is to have a clear vision of your business
     and
imagine your desirable employees:
① What are the skills that you want your employees to posses?
② What mind-set do you want your employees to have?
③ What determinations do you want your employees to show?
Please let us help you find your answers for the above three questions!
You are absolutely right!
Training & Development is your very important investment for your future and this
should NOT be influenced by the economies of your businesses



                                                                                       18
   GE is serious about investing in education to develop their next
    generation business leaders
   Annual budget is $90 billion
   GE has been shifting their focus by the changes of society
   GE thinks through the contents of their training rather than justification
    of educational budget or financial performance of training and
    development
   Putting effort on how to develop business leaders for the next 10 years
   GE is thinking about desirable employees and their concrete skills: “Big
    Thinker” (Those who have wide perspective)
   “Reverse Mentoring”: Young employees will be tutors for mid- to
    veteran employees
   Secret of strength of GE is “Attitude of continuous learning”
   Current CEO at GE spends 30% of its work in the development of future
    business leaders
   (Nikkei: Monday, December 17, 2009)



                                                                                 19
1.   Training & Development System
2.   Reflection upon Appraisal System
3.   Reflection upon Career Path
4.   E-learning




                                        20
    The processes of designing Training & Development may look like
     this
1.    Hearing: With Staff and Managers and above
2.    Review of current training & development system
3.    Imaging new training & development system (System that best
      matches with client)
4.    Design of training & development system
5.    Compulsory subjects and courses
6.    Selective
7.    Checking the effects of Training & Development (Where can you
      find the results of the system?)
     • Better Operation Profit
     • Better Client Satisfaction
     • Decreasing turn over ratio , etc
*Benchmarks are subject to change by clients

                                                                       21
 Training records of trainings approved by the
 company will be monitored and will be
 reflected upon appraisal system. The data will
 be critical in promotion, salary hike and so
 forth of employees

 For   promotion, there are mandatory courses



                                                  22
 Training & Development Program will be
  connected with Career Path. Both various and
  timely programs and career paths should be
  ready together
 Taking courses should give employees various
  career paths based upon courses employees take
 The System also should match with career paths
  planned by employees Company should give
  learning opportunities that match with career
  paths planned by employees)

                                                   23
   Seeking circumstances where employees are
    able to learn any time and any place
   Help clients find the right vendor for
    Training & Development Programs




                                                24

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How Global HR Thinks

  • 1. Business Start-up March 26, 2010 (Friday) Ver. 1
  • 2. What is Business Start-up?……  It is not just creating a box named “Company”  In order to give “Life” to a box (company), we need to think of things something “core” (Philosophy) for a company through dialogue  And you and we will carefully think about “Idea” of your company. *We are very much interested in “realization” by clients through our dialogue. At the same time that is our best “value” that we are able to offer to our clients. 2
  • 3. 1. Creation of “Vision” 2. Determination of “Mission”(Through what business activities, are you going to contribute to the Society?) 3. Definition of your main business (Domain): “What you will do” and “What you will NOT do” 4. Who are your targeted clients? 5. Your business territory (ex: Focusing on a single area or nationwide) 6. Marketing Strategy 7. Pricing 8. SWOT Analysis 9. 5F Analysis 10. Business Planning 11. Various infrastructure (ex: Tax consultant, paralegal, web designer, etc) 3
  • 4. Global Business March 26, 2010 (Friday) Ver. 1
  • 5. Purposes of Global Business Consultation: 1. We help companies contemplating on doing business in Japan 2. We offer various services to non-Japanese companies in Japan so that our services enable those companies better perform 5
  • 6. Study of “Market” where our clients are doing business – Immature Market, Growing Market, or Mature Market?  What are the uniqueness of the market for our clients in Japan?  Market size  Other market analyses  Macro-economy in Japan  Trends and latest information  Related organizations and associations  Competitors  Desirable Corporate Strategy  Desirable Business Strategy  Desirable Marketing Strategy 6
  • 7.  Knowing your market by 5F analysis  SWOT analysis  Desirable HR System  Laws and Regulations by the Government  Business Infrastructure (Company homepage, Tax Consultant, and Paralegal, etc)  Cultural sensitivity  Manning  Optimum salary  Outsourcing  Business Connections in Japan 7
  • 8. HR System March 26, 2010 (Friday) Ver. 1
  • 9. Basic Idea: We design system where both management and employees fell that they are “Happy” working for the company. 9
  • 10. 1. Appraisal System 2. Incentive System 3. Salary System 4. Bonus System 10
  • 11. We do our best avoiding focusing only on results. We also take processes and efforts into consideration in appraisal system: Attitude of employees for the common goal is critical.  We focus on good and strong points  We do NOT focus on bad and weak points  Appraisal/Salary Hike/ Promotion/Personnel Transfer (Career Path) should be holistically considered  We design Appraisal System where we help employees become “Champion” (Creation of such Corporate Culture through this System is pivotal)  We have to make sure that timely feedbacks are properly made through this Appraisal System (Creation of such Corporate Culture through this System is pivotal) 11
  • 12.  System only when company can afford to pay out incentive to employees (ex: Meeting targeted EBIT)  System only when company performance and work by employees enabled to meet their financial target (ex: Incentive will be paid out only when value for EBIT exceeds the target and in such a case, certain X% of EBIT will be the budget) 12
  • 13.  Salary System with elasticity: Opportunity of every month salary hike for employees whose performance are highly recognized  Broadband System: Upper and Lower limits of salary amount linked with classes of employees 13
  • 14.  Basic Salary× N months(No Change?)  Link with Appraisal System: Calculated by both individual and company performances  Link with newly created Appraisal System by Global HR 14
  • 15. 1. Observation of Job Site: (We observe your job site and feel the atmosphere of job site and watch the eyes of employees there, hear the tone of voice of employees: We think it important to actually know/feel the job site) 2. Hearing from managers and above 3. Hearing from employees of job site 4. Creation of concept of HR System that is optimum to client 5. Based upon above, detailed system to be designed 6. Upon request, writing manual for New HR System 7. Explanation of New HR System by client 8. Feedback: We hear what you have felt for our services 9. After follow-up service: Approximately three (3) months later, we will contact you to see if minor change of the System is needed) 15
  • 16. HR System where various circumstances, value, life style of employees are considered in the HR System (HR System that employees can choose for their right fit.: Employees who need to take care of their old parents. Employees who like “High Risk High Return” or “Low Risk Low Return”  Most effective HR System is a system that does NOT evaluate employees or punish employees but it is a system that make your employees “Champion”  Excellent Management System (HR System) is a system that finds out employees who are doing right things for their company and recognize them and appraise them. Also the system needs to fix employees going wrong directions from their goals! 16
  • 17. Training & Development March 26, 2010 (Friday) Ver. 1
  • 18. Introduction: We are in the era of uncertainty where it is almost impossible for us to foresee our future Thus what you will have to do about this is to have a clear vision of your business and imagine your desirable employees: ① What are the skills that you want your employees to posses? ② What mind-set do you want your employees to have? ③ What determinations do you want your employees to show? Please let us help you find your answers for the above three questions! You are absolutely right! Training & Development is your very important investment for your future and this should NOT be influenced by the economies of your businesses 18
  • 19. GE is serious about investing in education to develop their next generation business leaders  Annual budget is $90 billion  GE has been shifting their focus by the changes of society  GE thinks through the contents of their training rather than justification of educational budget or financial performance of training and development  Putting effort on how to develop business leaders for the next 10 years  GE is thinking about desirable employees and their concrete skills: “Big Thinker” (Those who have wide perspective)  “Reverse Mentoring”: Young employees will be tutors for mid- to veteran employees  Secret of strength of GE is “Attitude of continuous learning”  Current CEO at GE spends 30% of its work in the development of future business leaders  (Nikkei: Monday, December 17, 2009) 19
  • 20. 1. Training & Development System 2. Reflection upon Appraisal System 3. Reflection upon Career Path 4. E-learning 20
  • 21. The processes of designing Training & Development may look like this 1. Hearing: With Staff and Managers and above 2. Review of current training & development system 3. Imaging new training & development system (System that best matches with client) 4. Design of training & development system 5. Compulsory subjects and courses 6. Selective 7. Checking the effects of Training & Development (Where can you find the results of the system?) • Better Operation Profit • Better Client Satisfaction • Decreasing turn over ratio , etc *Benchmarks are subject to change by clients 21
  • 22.  Training records of trainings approved by the company will be monitored and will be reflected upon appraisal system. The data will be critical in promotion, salary hike and so forth of employees  For promotion, there are mandatory courses 22
  • 23.  Training & Development Program will be connected with Career Path. Both various and timely programs and career paths should be ready together  Taking courses should give employees various career paths based upon courses employees take  The System also should match with career paths planned by employees Company should give learning opportunities that match with career paths planned by employees) 23
  • 24. Seeking circumstances where employees are able to learn any time and any place  Help clients find the right vendor for Training & Development Programs 24