13. After 2 years... Dell learned – Direct2Dell blog www.draganadjermanovic.com “ They reached out to bloggers ; they blogged ; they found ways to listen to and follow the advice of their customers. They joined the conversation. That’s all we asked. ” J. Jarvis
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16. “ MARKETS ARE CONVERSATION” www.draganadjermanovic.com http://bit.ly/3m7zHC