2008 Social Media Analytics

•

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Kevin Dean

Technology Business

News Sharing

Video Sharing

Music Sharing

Photo Sharing

Bookmark Sharing

Connection Sharing

General Sharing

Real Voice of the Customer
Real Market Research
Real Customer Satisfaction
Real Public Relations
Real Exposure
Real Customer Evangelist

• Social
Media
Marketing
Training

• Social
Media
Marketing
Consultation

• Social
Media
Marketing
Planning

• Social
Media
Marketing
Campaign
Management

• Social
Media
Marketing
Reporting

• Social
Media
Marketing
Analysis

Steve
Sales

Conversations:
Cars,
Travel,
Business,
Fuel,
Food,

Sports

“People are talking about you”
Give them something to talk about
& a place to do it!

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