1. TYPES OF SYSTEMS
SYANDES K31
Submitted by: Karissa Cruz

2. Transactions Process System (TPS)
 An information processing system used in business
transactions, which involves the
collection, modification and retrieval of data
 Two types: batch processing and real-time
processing

3. Transactions Process System (TPS)
Used in the following:
 POS terminals
 Barcode readers
 Generation on bills
 Clearing of presented
cheques
 Sales configuration
 Invoicing and billing
 Routing and schedulling

4. Examples of TPS
Reservation Systems
Payroll Systems
Purchase Order Processing
Inventory Control Systems

5. Office Automation Systems (OAS)
 Integration of office functions related to managing
information
 Three basic activities:
1. Storage of information
2. Data exchange
3. Data management

6. Office Automation Systems (OAS)
Used in the following:
 Electronic publishing
 Electronic
communication
 Image processing
 Office management

7. Examples of OAS
Word processing software (e.g.
Microsoft word)
Electronic mail (E-mail)
Voicemail
Facsimile (Fax)

8. Knowledge Work Systems (KWS)
 A computer application designed to help knowledge
workers to capture and organize work activity
information
 It promotes the creation of new knowledge and
ensures that new knowledge and expertise are
properly integrated into the business.

9. Knowledge Work Systems (KWS)
Used in the following:
 Work scheduling
 Work activity organization

10. Examples of KWS
Computer-aided design (CAD)
Computer-aided manufacturing
(CAM)
Virtual Reality Systems
Investment workstations

11. Decisions Support System (DSS)
 A class of computer information system that supports
business and organizational decision-making
activities
 And interactive software-based system intended to
help decision makers compile raw data, documents,
etc., to identify and solve problems

12. Decisions Support System (DSS)
Used in the following:
 Accessing current
information assets
 Comparing sales
figures over time
 Projecting revenues
based on new product
sales assumptions
 Forecasting
consequences of
decision
alternatives, given past
experiences

13. Examples of DSS
WebEx WebOffice
Forbes
GetSmart
WinPlanet

14. Executive Support System (ESS)
 A software that allows users to transform an
enterprise data into quickly accessible and
executive-level reports, such as those used in
billing, accounting and staffing departments
 Also known as Executive Information System (EIS)

15. Executive Support System (ESS)
Used in the following:
 Technology reports (e.g.
patent records)
 Technical reports from
consultants
 Market reports
 Confidential information
about competitors
 Speculative information (e.g.
market conditions)
 Government policies
 Financial reports and
information

16. Examples of ESS
Cambridge Systematic
SQL Server
Business Scorecard
Manager

17. Group Decision Support Systems (GDSS)
 A class of electronic meeting systems designed to
support meetings and group work
 Could be a computer software and hardware used to
support group functions and processes

18. Group Decision Support Systems (GDSS)
Used in the following:
 Adapting human factors
for new technologies
 Facilitating interactive
collaboration
 Organizational learning
(meetings)

19. Examples of GDSS
Electronic Meeting System (University of
Arizona)
SAMM (Unversity of Minnesota)
COLAB
Group Systems V. (Ventana Corp.)

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