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Being Bullied at Work?  Now What?   Creative Responses to Workplace Aggression Presentation #142   KATHLEEN SCHULWEIS,  Cphil, CPCC, PCC Confidence Connections  ™ Friday, June 4, 2010 7th International Conference on Workplace Bullying and Harassment
A Black Hole ,[object Object],teasing, verbal abuse, blame ,  humiliation, personal   and professional denigration, overt threats, harassment (e.g.Racial, or sexual)   aggressive  e-mails or notes,  exclusion or isolation,   sabotage of  career   blackmail  manipulation of job specifications  s,
Shifting Perspective ,[object Object],[object Object],[object Object]
Personal Cause: Psychological TYPE 1
Unintentional TYPE 2 Cause:  Lack of Awareness
Instrumental TYPE 3 Fame Fortune Position Power Cause: Ambition - Culture
How this Benefits Practitioners ,[object Object]
Type 1   Personal Aggression Responses
Responses to Type 1 Aggression ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Type 2  Unintentional Aggression Responses
Responses to Type 2 Aggression ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Type 3   Instrumental   Aggression Responses
Responses to Type 3 Aggression   ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Summary ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Citations (Page 1 of 3) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Citations (Page 2 of 3) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Citations (Page 3 of 3) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Kathleen Schulweis, Cphil, CPCC, PCC ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],www.confidenceconnections.com Executive Coach Author Compassionate, Discerning, No-nonsense Coaching

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Wales Pp June 18 Final Togo

  • 1. Being Bullied at Work? Now What? Creative Responses to Workplace Aggression Presentation #142 KATHLEEN SCHULWEIS, Cphil, CPCC, PCC Confidence Connections ™ Friday, June 4, 2010 7th International Conference on Workplace Bullying and Harassment
  • 2.
  • 3.
  • 5. Unintentional TYPE 2 Cause: Lack of Awareness
  • 6. Instrumental TYPE 3 Fame Fortune Position Power Cause: Ambition - Culture
  • 7.
  • 8. Type 1 Personal Aggression Responses
  • 9.
  • 10. Type 2 Unintentional Aggression Responses
  • 11.
  • 12. Type 3 Instrumental Aggression Responses
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.

Editor's Notes

  1. Too many descriptions cloud our responses “ Have identified 75 different types of bullying behavior…” Field, T. (1996). Bully in sight . Wantage, Oxfordshire: Wessex Press.
  2. Personal: Often Intentional but sometimes Character Disorder Types of Behaviors: Malicious mix of humiliation and sabotage (WBI) Rumors, innuendo, aggressive, unreasonable Subordinates, colleagues, superiors (Davenport, Schwartz, & Elliott, 1999) Gathering others in continuous malevolent actions to force others out of job. (Namie & Namie, 2000)
  3. Unintentional/Insensitive Lack of awareness of consequences of behavior, cultural misunderstanding Types of Behaviors Inappropriate comments Excluding members of teams Shouting, public humiliation A lack of courtesy or politeness (Crawshaw, 2007; Brooks et.al 2010; Pearson & Porath, 2010)
  4. Instrumental Aggression Orwellian elimination rituals (Bullied Academics Blog, 2009; Cassell, M. 2010)
  5. Weak Human Resources departments with little authority cannot enforce rules ( 80% of HR professionals report being bullied )