2. Agenda
6:00 – 6:30 Registration & Networking Liesel
6:30 – 6:40 About MUG/MSIG Anand
Announcements Open
6:40 – 7:25 Metrics in Vendor Management Danniel
7:25 – 8:05 Bring a Problem John
8:05 – 8:10 Session Wrap-up Anand
Feedback Forms
3. About MUG/MSIG
“Revolutions in science have often been preceded by revolutions in measurement”
• The MUG/MSIG vision is to be the go-to
community for business and technical experts to
exchange ideas and experiences in solving metrics
related problems.
• MUG/MSIG provides the forum to discuss
problems, brainstorm solutions and share best
practices, processes and technologies on metrics
intelligence.
• The goal is to create a collaborative environment
where members can freely share information and
drive excellence in metrics intelligence
management.
4. About MUG/MSIG
“Revolutions in science have often been preceded by revolutions in measurement”
• It’s about Metrics and Metrics Driven
Organizations.
– What metrics are working for you?
– What data sources are driving your metrics?
– What is the best way to compute the metrics?
• It’s not about BI, DW, ETL, Reporting, Dashboards,
Analytics or other buzz words.
• It’s about how Organizations, Products, Your jobs
are going to compete on Metrics
5. Announcements
MUG Announcements
• Speakers and topics
– June Metrics in Web Analytics
– July Metrics in Healthcare
– August Metrics in Technology and Services
– September Metrics in Insurance
– October Metrics in Sales
– November Metrics in Retail
– December Metrics in Software Development
• Meeting venue options
Members Announcements