The Firestring Advantage...Making Social A Strategy and Not Just A Technology

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Firestring leads the market with solutions for collaboration, innovation and employee engagement. Contact Firestring for:
- Enterprise Collaboration Suite / Enterprise Social Network
- Social Business Strategy
- Community Management Consulting Services

Easy-to-deploy, on-premise or in the cloud.
On-site consulting and support services to drive collaboration aligned to your business objectives.

www.firestring.com

Published in: Technology, Business
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  • Firestring is a technology company leading the field of semantic technology & social architectureEnhancing collaboration, knowledge management and innovation.
  • The Firestring Advantage...Making Social A Strategy and Not Just A Technology

    1. 1. The typical worker will take 12 minutes to process a single document. Nineof these 12 minutes are spent searching for it.
    2. 2. The Firestring Advantage Collaboration Software Social Business Consulting Community Management
    3. 3. The Firestring Enterprise Collaboration Network A first-to-market leader in the enterprise social networking and knowledge management space.  Out-the-box  Easy-to-use  Easy-to-train  Quick to set up – either on-premise, where security and data confidentiality is a concern, or in-the-cloud. The Firestring Advantage: Award-Winning Enterprise Collaboration Suite Collaboration Software
    4. 4. Create a private virtual workspace for businesses so employees:  Develop and sustain a sense of community and shared purpose  Seamlessly share information & collaborate in real-time – solving strategy, project and innovation challenges across distributed teams Collaboration Software The Firestring Advantage: Award-Winning Enterprise Collaboration Suite
    5. 5. Problem: Near impossibility of mining at below 5 kilometres depth Solution: Deploy a global expert exchange enabling open innovation Case Study: AngloGold Ashanti The Firestring Advantage: Award-Winning Enterprise Collaboration Suite
    6. 6. Case Study: Ad Agency The Jupiter Drawing Room Problem: How can great ideas be stored and shared? Solution: Centralise expertise in an easy-to-use online hub that’s quick to set up and use The Firestring Advantage: Award-Winning Enterprise Collaboration Suite
    7. 7. Case Study: Consol Glass Problem: How can strategy be driven throughout the business? Solution: Always-on strategy execution platform – staff easily collaborate across teams The Firestring Advantage: Award-Winning Enterprise Collaboration Suite
    8. 8. Case Study: Bridge Problem: An organisation needs a national research network & online community of practice Solution: Launch an always-on research portal for practitioners The Firestring Advantage: Award-Winning Enterprise Collaboration Suite
    9. 9. Serendipity:  Automatically adds metadata to documents  Radically improves search for your users – in SharePoint and any other ECM  Boosts discoverability  Recommends related content to your users – from within your own enterprise content repositories The Firestring Advantage: Serendipity – Semantic Search Engine Collaboration Software
    10. 10. Social Business Strategy: “An organization that has put in place the strategies, technologies and processes to systematically engage all the individuals of its ecosystem (employees, customers, partners, suppliers) to maximize the co-created value” Social Business Forum 2012 The Firestring Advantage: Professional Services to make Social Business work for you Social Business Consulting
    11. 11. We’ll take your employees on a Social Business Change Journey, defining the business outcomes you want out of collaboration, as well as the measurements needed to assess collaboration effectiveness and business benefits realisation:  Strategically aligned Social Business programs  Adoption strategies and change management  Training and skills transfer to your teams The Firestring Advantage: Professional Services to make Social Business work for you Social Business Consulting
    12. 12. There is no social business if the organisation is not able to:  Serve the individual. Consider individuals (inside and outside the company) at the same level as traditional stakeholders  Listen. Break down silos to constantly intercept signals coming from the people (inside and outside)  Respond. Engage all stakeholders to produce an effective, reactive, coordinated, transparent, appropriate response to the stimuli received, regardless of the channel of origin  Learn and evolve. Extract meaning from the captured signals (from inside and outside) to continuously improve working mechanisms and give benefit to all parties Community Management The Firestring Advantage: Always-on Community Management
    13. 13. Community Management The Firestring Advantage: Always-on Community Management Social Business supports marketing, but also product development and innovation, logistics, lead generation and sales, operational efficiencies and strategic alignment. We work with you to define and design your ongoing engagement strategy and the tactical steps that follow. Firestring will help your teams to use social tools: • SocialCRM • Consumer Social Media (Facebook, Twitter, LinkedIn etc.) • Online Reputation Management and Sentiment Analysis • Traditional communication channels and events • Enterprise Social Networks (for employee and closed user-groups)
    14. 14. Our Community Managers work with your teams to drive:  ‘In-the-flow' collaboration activities and community engagement plans that help you to build vibrant communities  Provide on-going change and community evangelism services to ensure continued activation and adoption  Coordinated access to information, experts and events  Shared resources to address recurring problems of practice  Making visible tacit knowledge or learning  A sense of community across your stakeholders The Firestring Advantage: Always-on Community Management Community Management

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