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STAR SOCIAL CRM 
Helps Your Brand Build Profitable Relationships 
KREMSA | www.kremsa.com | contact@kremsa.com
Influence Positive Behavior 
by growing and managing engagement, loyalty and advocacy 
Build more complete profiles of customers that combine 
purchase and social behavior 
KREMSA | www.kremsa.com | contact@kremsa.com
Influence Positive Behavior 
by growing and managing engagement, loyalty and advocacy 
Build more complete profiles of customers that combine 
purchase and social behavior 
Create targeted campaigns that are uniquely tailored to 
customers and designed to motivate loyalty 
KREMSA | www.kremsa.com | contact@kremsa.com
Influence Positive Behavior 
by growing and managing engagement, loyalty and advocacy 
Build more complete profiles of customers that combine 
purchase and social behavior 
Create targeted campaigns that are uniquely tailored to 
customers and designed to motivate loyalty 
Publish properly timed campaigns across multiple channels 
automatically 
KREMSA | www.kremsa.com | contact@kremsa.com
Influence Positive Behavior 
by growing and managing engagement, loyalty and advocacy 
Build more complete profiles of customers that combine 
purchase and social behavior 
Create targeted campaigns that are uniquely tailored to 
customers and designed to motivate loyalty 
Publish properly timed campaigns across multiple channels 
automatically 
Activate advocates and incentivize them to become your 
best salespeople. 
KREMSA | www.kremsa.com | contact@kremsa.com
Influence Positive Behavior 
by growing and managing engagement, loyalty and advocacy 
Build more complete profiles of customers that combine 
purchase and social behavior 
Create targeted campaigns that are uniquely tailored to 
customers and designed to motivate loyalty 
Publish properly timed campaigns across multiple channels 
automatically 
Activate advocates and incentivize them to become your 
best salespeople. 
Track and measure what is making the real difference for 
your brand. 
KREMSA | www.kremsa.com | contact@kremsa.com
Influence Positive Behavior 
by growing and managing engagement, loyalty and advocacy 
Build more complete profiles of customers that combine 
purchase and social behavior 
Create targeted campaigns that are uniquely tailored to 
customers and designed to motivate loyalty 
Publish properly timed campaigns across multiple channels 
automatically 
Activate advocates and incentivize them to become your 
best salespeople. 
Track and measure what is making the real difference for 
your brand. 
KREMSA | www.kremsa.com | contact@kremsa.com
Sample Engagement Campaign 
Social memory game that users love and share 
gained company positive feedback and great amount of new user information 
KREMSA | www.kremsa.com | contact@kremsa.com
Sample Engagement Campaign 
Wall 
Published across 
multiple channels 
(using unique VIP links) 
Ticker 
Ad 
KREMSA | www.kremsa.com | contact@kremsa.com
Sample Engagement Campaign 
Enjoyed, Shared 
(pieces showed photos of friends) 
Post 
KREMSA | www.kremsa.com | contact@kremsa.com
Sample Engagement Campaign 
... and Rewarding 
(Winners got FREE Chips) 
KREMSA | www.kremsa.com | contact@kremsa.com
Sample Engagement Campaign 
Company Achieved 
● 41,550 game plays 
● 11,712 Monthly Active Users 
● 2,678 new emails collected 
● 9 minutes Avg. Visit Duration 
Impressive Facts 
● 1 user played game 769 times 
(20+ hrs of gameplay) 
● multiple users played the game 
more than 500 times 
KREMSA | www.kremsa.com | contact@kremsa.com
Loyalty & Advocacy in a Custom Solution 
You mean I can get actual rewards? 
Correcto, Live Nation lets you earn concert cash for engaging and spreading the word. 
KREMSA | www.kremsa.com | contact@kremsa.com
Loyalty & Advocacy in Custom Solution 
Points 
Leaderboards 
Badges 
KREMSA | www.kremsa.com | contact@kremsa.com
Loyalty & Advocacy unleashed 
Concert calendar is a HUB for growing of loyalty & advocacy everywhere! 
Reward Anything 
Visits 
Ticket Purchases 
Tweets, Check-ins, Pins 
Listens on 3rd party channels 
Concert Visits, Events 
(Users will go back to Concert Calendar to monitor and redeem points they earned) 
KREMSA | www.kremsa.com | contact@kremsa.com
Loyalty & Advocacy in an e-commerce 
Give your friends and followers personal 10% off code. 
Earn $1 of every $10 they spend! 
KREMSA | www.kremsa.com | contact@kremsa.com
e-shop Loyalty & Advocacy Campaign 
User that made a purchase 
received a promo code 
(discount code is a unique VIP link) 
KREMSA | www.kremsa.com | contact@kremsa.com
e-shop Loyalty & Advocacy Campaign 
Friends make a purchase 
using their promo code. 
KREMSA | www.kremsa.com | contact@kremsa.com
e-shop Loyalty & Advocacy Campaign 
Owner of the promo code 
receives an email update 
(VIP link points to redeem page) 
KREMSA | www.kremsa.com | contact@kremsa.com
e-shop Loyalty & Advocacy Campaign 
Generates a new one time 
SKLZ Credit. 
KREMSA | www.kremsa.com | contact@kremsa.com
= Share, Track and Reward 
KREMSA | www.kremsa.com | contact@kremsa.com
Share with personal shortcodes 
KREMSA | www.kremsa.com | contact@kremsa.com
Share with personal shortcodes 
KREMSA | www.kremsa.com | contact@kremsa.com
Share with personal shortcodes 
KREMSA | www.kremsa.com | contact@kremsa.com
Share with personal shortcodes 
KREMSA | www.kremsa.com | contact@kremsa.com
Share with personal shortcodes 
KREMSA | www.kremsa.com | contact@kremsa.com
Track Key Performance Indicators 
Quickly review complete 
performance of your 
entire loyalty program 
KREMSA | www.kremsa.com | contact@kremsa.com
Track Key Performance Indicators 
Analyze each campaign to see what its conversions were. 
KREMSA | www.kremsa.com | contact@kremsa.com
Track Key Performance Indicators 
Find what campaigns generated a particular conversion. 
KREMSA | www.kremsa.com | contact@kremsa.com
Track Key Performance Indicators 
See who took certain action 
and what was its value... 
KREMSA | www.kremsa.com | contact@kremsa.com
Track Key Performance Indicators 
... and what other actions 
a user performed! 
KREMSA | www.kremsa.com | contact@kremsa.com
Reward Any Action 
KREMSA | www.kremsa.com | contact@kremsa.com
Reward Any Action 
KREMSA | www.kremsa.com | contact@kremsa.com
So what is UNIQUE? 
every action is collected, used for micro marketing and increased revenue. 
User Actions: 
Rewards to Users: 
Values to Business: 
KREMSA | www.kremsa.com | contact@kremsa.com
We're a full service marketing agency that helps 
build great brands anywhere in the digital world. 
Daniel Kremsa - CEO 
d@kremsa.com 
626.584.1484 
www.kremsa.com

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Data & Analytics Management Software

  • 1. STAR SOCIAL CRM Helps Your Brand Build Profitable Relationships KREMSA | www.kremsa.com | contact@kremsa.com
  • 2. Influence Positive Behavior by growing and managing engagement, loyalty and advocacy Build more complete profiles of customers that combine purchase and social behavior KREMSA | www.kremsa.com | contact@kremsa.com
  • 3. Influence Positive Behavior by growing and managing engagement, loyalty and advocacy Build more complete profiles of customers that combine purchase and social behavior Create targeted campaigns that are uniquely tailored to customers and designed to motivate loyalty KREMSA | www.kremsa.com | contact@kremsa.com
  • 4. Influence Positive Behavior by growing and managing engagement, loyalty and advocacy Build more complete profiles of customers that combine purchase and social behavior Create targeted campaigns that are uniquely tailored to customers and designed to motivate loyalty Publish properly timed campaigns across multiple channels automatically KREMSA | www.kremsa.com | contact@kremsa.com
  • 5. Influence Positive Behavior by growing and managing engagement, loyalty and advocacy Build more complete profiles of customers that combine purchase and social behavior Create targeted campaigns that are uniquely tailored to customers and designed to motivate loyalty Publish properly timed campaigns across multiple channels automatically Activate advocates and incentivize them to become your best salespeople. KREMSA | www.kremsa.com | contact@kremsa.com
  • 6. Influence Positive Behavior by growing and managing engagement, loyalty and advocacy Build more complete profiles of customers that combine purchase and social behavior Create targeted campaigns that are uniquely tailored to customers and designed to motivate loyalty Publish properly timed campaigns across multiple channels automatically Activate advocates and incentivize them to become your best salespeople. Track and measure what is making the real difference for your brand. KREMSA | www.kremsa.com | contact@kremsa.com
  • 7. Influence Positive Behavior by growing and managing engagement, loyalty and advocacy Build more complete profiles of customers that combine purchase and social behavior Create targeted campaigns that are uniquely tailored to customers and designed to motivate loyalty Publish properly timed campaigns across multiple channels automatically Activate advocates and incentivize them to become your best salespeople. Track and measure what is making the real difference for your brand. KREMSA | www.kremsa.com | contact@kremsa.com
  • 8. Sample Engagement Campaign Social memory game that users love and share gained company positive feedback and great amount of new user information KREMSA | www.kremsa.com | contact@kremsa.com
  • 9. Sample Engagement Campaign Wall Published across multiple channels (using unique VIP links) Ticker Ad KREMSA | www.kremsa.com | contact@kremsa.com
  • 10. Sample Engagement Campaign Enjoyed, Shared (pieces showed photos of friends) Post KREMSA | www.kremsa.com | contact@kremsa.com
  • 11. Sample Engagement Campaign ... and Rewarding (Winners got FREE Chips) KREMSA | www.kremsa.com | contact@kremsa.com
  • 12. Sample Engagement Campaign Company Achieved ● 41,550 game plays ● 11,712 Monthly Active Users ● 2,678 new emails collected ● 9 minutes Avg. Visit Duration Impressive Facts ● 1 user played game 769 times (20+ hrs of gameplay) ● multiple users played the game more than 500 times KREMSA | www.kremsa.com | contact@kremsa.com
  • 13. Loyalty & Advocacy in a Custom Solution You mean I can get actual rewards? Correcto, Live Nation lets you earn concert cash for engaging and spreading the word. KREMSA | www.kremsa.com | contact@kremsa.com
  • 14. Loyalty & Advocacy in Custom Solution Points Leaderboards Badges KREMSA | www.kremsa.com | contact@kremsa.com
  • 15. Loyalty & Advocacy unleashed Concert calendar is a HUB for growing of loyalty & advocacy everywhere! Reward Anything Visits Ticket Purchases Tweets, Check-ins, Pins Listens on 3rd party channels Concert Visits, Events (Users will go back to Concert Calendar to monitor and redeem points they earned) KREMSA | www.kremsa.com | contact@kremsa.com
  • 16. Loyalty & Advocacy in an e-commerce Give your friends and followers personal 10% off code. Earn $1 of every $10 they spend! KREMSA | www.kremsa.com | contact@kremsa.com
  • 17. e-shop Loyalty & Advocacy Campaign User that made a purchase received a promo code (discount code is a unique VIP link) KREMSA | www.kremsa.com | contact@kremsa.com
  • 18. e-shop Loyalty & Advocacy Campaign Friends make a purchase using their promo code. KREMSA | www.kremsa.com | contact@kremsa.com
  • 19. e-shop Loyalty & Advocacy Campaign Owner of the promo code receives an email update (VIP link points to redeem page) KREMSA | www.kremsa.com | contact@kremsa.com
  • 20. e-shop Loyalty & Advocacy Campaign Generates a new one time SKLZ Credit. KREMSA | www.kremsa.com | contact@kremsa.com
  • 21. = Share, Track and Reward KREMSA | www.kremsa.com | contact@kremsa.com
  • 22. Share with personal shortcodes KREMSA | www.kremsa.com | contact@kremsa.com
  • 23. Share with personal shortcodes KREMSA | www.kremsa.com | contact@kremsa.com
  • 24. Share with personal shortcodes KREMSA | www.kremsa.com | contact@kremsa.com
  • 25. Share with personal shortcodes KREMSA | www.kremsa.com | contact@kremsa.com
  • 26. Share with personal shortcodes KREMSA | www.kremsa.com | contact@kremsa.com
  • 27. Track Key Performance Indicators Quickly review complete performance of your entire loyalty program KREMSA | www.kremsa.com | contact@kremsa.com
  • 28. Track Key Performance Indicators Analyze each campaign to see what its conversions were. KREMSA | www.kremsa.com | contact@kremsa.com
  • 29. Track Key Performance Indicators Find what campaigns generated a particular conversion. KREMSA | www.kremsa.com | contact@kremsa.com
  • 30. Track Key Performance Indicators See who took certain action and what was its value... KREMSA | www.kremsa.com | contact@kremsa.com
  • 31. Track Key Performance Indicators ... and what other actions a user performed! KREMSA | www.kremsa.com | contact@kremsa.com
  • 32. Reward Any Action KREMSA | www.kremsa.com | contact@kremsa.com
  • 33. Reward Any Action KREMSA | www.kremsa.com | contact@kremsa.com
  • 34. So what is UNIQUE? every action is collected, used for micro marketing and increased revenue. User Actions: Rewards to Users: Values to Business: KREMSA | www.kremsa.com | contact@kremsa.com
  • 35. We're a full service marketing agency that helps build great brands anywhere in the digital world. Daniel Kremsa - CEO d@kremsa.com 626.584.1484 www.kremsa.com