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Social Media Campaign

        Case Study

       OLD SPICE
   By Kaïs Alibenali and Joséphine LIPP
Old Spice on Twitter
Old Spice on Facebook
Old Spice on Youtube
Old Spice Website
Old Spice figures
✔  No. 1 all-time most-viewed sponsored channel on YouTube

✔  More than 100 Millions views for the videos on Youtube

✔  80,000 Twitter followers in 2 days

✔  740,000 Facebook fans

✔  Facebook fan interaction jumped 800% since the launch of
   the personalized videos

✔  Oldspice.com traffic bumped by 300%
WTF is Old Spice?
    ➜  A Unique Online interactive strategy

✔  During three days: July 12 -14 2010

✔  The Old Spice guy engaged directly with his fans and
  consumers

✔  Sending personalized messages

✔  Through 205 humorous 30-second YouTube videos
Who is behind Old Spice?
➜  Wieden&Kennedy
Who is behind Old Spice?
➜  Procter&Gamble Co.
Who is behind Old Spice?
➜  Isaiah Mustafa, "The Man Your Man Could Smell Like"
Why using Social Media?

✔  « The campaign started with a great
  traditional commercial, but then let social
  media do precisely what social media does
  best. »

✔  « Social media is not about broadcasting a
  message, it's about connecting people»

                               (Mark Federman)
Why Youtube?
✔  Enable of embed it

✔  It can go everywhere, very quickly

✔ People are familiar with the ways of sharing it,
  liking it, and favoring it

✔  Using videos was appropriate in relation to the
  prior TV ads
Reasons to sucess?
✔  Previous TV spots built the audience

✔  Great balance between engaging celbrities, influencers,
   common folks and popular social media sites

✔  Charming, entertaining and very funny

✔  Personalized content : talking directly to your
  customers

✔  Real time is what drives the Internet
Key learning points

✔  To bring social media experts right into the
  creative process
  > Social Media specialists were working closely
  with the creative team

✔  To have great trust between the company and the
  agency
  > Key factor when it’s « real-time » campaign
The results

✔  Positive impact on brand image

✔  It helps picking up market shares

✔  But difficult to measure the real gains of the campaign


     The four weeks ended June 13,Old Spice's sales
     were up 106%
                           //
     Sales of Gillette body wash were up 277% with
     buy-one-get-one-free coupons and TV ads
What’s next?
                ➜  Viral VS Sustainablity


✔  Viral and WOM is good but short-living

✔  Keep being focus on the ROI in the long-term

✔  Don’t forget your marketing basis:
   > Products do something, advertising tells something

✔  Build a proper marketing strategy
   > Define a brand position, identify relevant consumers
   insights
   > Integrate Digital in your global marketing strategy
Thank You.

Kaïs Alibenali             Joséphine LIPP
@kaisalibenali             @josephinelipp
alibenalikais@gmail.com    lipp.josephine@googlemail.com
www.musicmeetstheweb.com   Luxurysocialmedia.wordpress.com

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Social Media case study: Old Spice

  • 1.
  • 2. Social Media Campaign Case Study OLD SPICE By Kaïs Alibenali and Joséphine LIPP
  • 3. Old Spice on Twitter
  • 4. Old Spice on Facebook
  • 5. Old Spice on Youtube
  • 7. Old Spice figures ✔  No. 1 all-time most-viewed sponsored channel on YouTube ✔  More than 100 Millions views for the videos on Youtube ✔  80,000 Twitter followers in 2 days ✔  740,000 Facebook fans ✔  Facebook fan interaction jumped 800% since the launch of the personalized videos ✔  Oldspice.com traffic bumped by 300%
  • 8. WTF is Old Spice? ➜  A Unique Online interactive strategy ✔  During three days: July 12 -14 2010 ✔  The Old Spice guy engaged directly with his fans and consumers ✔  Sending personalized messages ✔  Through 205 humorous 30-second YouTube videos
  • 9. Who is behind Old Spice? ➜  Wieden&Kennedy
  • 10. Who is behind Old Spice? ➜  Procter&Gamble Co.
  • 11. Who is behind Old Spice? ➜  Isaiah Mustafa, "The Man Your Man Could Smell Like"
  • 12. Why using Social Media? ✔  « The campaign started with a great traditional commercial, but then let social media do precisely what social media does best. » ✔  « Social media is not about broadcasting a message, it's about connecting people» (Mark Federman)
  • 13. Why Youtube? ✔  Enable of embed it ✔  It can go everywhere, very quickly ✔ People are familiar with the ways of sharing it, liking it, and favoring it ✔  Using videos was appropriate in relation to the prior TV ads
  • 14. Reasons to sucess? ✔  Previous TV spots built the audience ✔  Great balance between engaging celbrities, influencers, common folks and popular social media sites ✔  Charming, entertaining and very funny ✔  Personalized content : talking directly to your customers ✔  Real time is what drives the Internet
  • 15. Key learning points ✔  To bring social media experts right into the creative process > Social Media specialists were working closely with the creative team ✔  To have great trust between the company and the agency > Key factor when it’s « real-time » campaign
  • 16. The results ✔  Positive impact on brand image ✔  It helps picking up market shares ✔  But difficult to measure the real gains of the campaign The four weeks ended June 13,Old Spice's sales were up 106% // Sales of Gillette body wash were up 277% with buy-one-get-one-free coupons and TV ads
  • 17. What’s next? ➜  Viral VS Sustainablity ✔  Viral and WOM is good but short-living ✔  Keep being focus on the ROI in the long-term ✔  Don’t forget your marketing basis: > Products do something, advertising tells something ✔  Build a proper marketing strategy > Define a brand position, identify relevant consumers insights > Integrate Digital in your global marketing strategy
  • 18. Thank You. Kaïs Alibenali Joséphine LIPP @kaisalibenali @josephinelipp alibenalikais@gmail.com lipp.josephine@googlemail.com www.musicmeetstheweb.com Luxurysocialmedia.wordpress.com