Overview of Microsoft Optimized Infrastructure Value

1. STANDARDIZED BASIC RATIONALIZED DYNAMIC Taking the Core Infrastructure Optimization Journey Identity & Access Management Desktop, Device & Server Management Security & Networking Jessie L. Anderson III Strategic Engagement Manager Microsoft Corporation Data Protection & Recovery 1

2. Enterprise Challenges of Today TechnologyChange RegulatoryCompliance Competition Security Threats Poorly Integrated Solutions IT Service Management Heterogeneity End User Productivity CostReduction

3. Linking Your Infrastructure to the Business Information technology fuelsprofitable revenue growth Companies in the top 25% of IT capability grew revenue 6.8% faster per year than their peers in the bottom 25% of IT capability. The firms in the top 25% of IT capability enjoy 23% higher revenue per employee than their peers in the bottom 25% of IT capability. Isolating the impact of all IT functions on Productivity shows that IT Infrastructure is a key determinant of superior productivity. Managers in firms that are supported by better information systems have significantly better insight into, and control over, key dimensions of their business. Firms with better IT havemore productive employees Robust IT infrastructure is akey driver of productivityand growth Information technologygives managers more insightand control Source: Enterprise IT Capabilities and Business Performance, Marco Iansiti, David Sarnoff Professor of Business Administration, Harvard Business School George Favaloro, Principal, Keystone Strategy, Inc-March 2006

5. Search

6. Messaging

8. Identity

9. Presence

11. Core Infrastructure Optimization ModelThe journey to enhance IT’s impact on the business Identity and Access Management Manage Identities and Access to Resources * Protect Identities Desktop, Device, and Server Management Manage Desktops and Mobile Devices * Deploy Applications Data Protection and Recovery Provide Backup * Protect Information * Recover Data Quickly Security and Networking Protect Information * Protect Infrastructure * Provide Access to Resources

12. Uncoordinated, Manual Infrastructure Managed & Consolidated IT Infrastructure Fully Automated Management Managed IT Infrastructure Limited Knowledge Capture Extensive Knowledge Capture & Use Automated Knowledge Capture & Use Knowledge Not Captured Limited Automation Extensive Automation Dynamic Resource Usage Security Risk Business-linked SLAs Inefficient Infrastructure Optimization Model

13. Best Practice Benefits: Cost Savings PC Configuration and Standardization $300 Savings: $110 Savings: $190 Identity & Access Management $170 Savings: $120 Savings: $50 PC Security $130 Savings: $130 Systems Management $230 Savings: $110 Savings: $120

14. Average PCs Managed per IT FTE 76 172 442 Best Practice Benefits: IT Efficiency PCs 600 500 400 300 200 100 0

15. SP2 Analysis of Business Value of Windows Vista Standardized Standardized Rationalized $470/PC $507/PC $200/PC $37/PC $277/PC Improved image management and deployment tools Improved security Improved reliability Improved diagnostics Advanced Group Policy Advanced data protection Better event viewing, tracking Standard Desktop Strategy Centrally Managed PC Settings and Configuration Comprehensive PC Security

16. © 2006 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.