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© 2012 Dignity & Respect Solutions
Center for Inclusion

Inclusion begins with a core belief that everyone deserves dignity and respect. By ensuring that
inclusion is at the core of what we do every day, UPMC will not only be a great company and
community citizen, but also a great place to work.

UPMC Center for Inclusion
•Created in 2008, serves as a resource center to promote inclusion at
UPMC and in the communities we serve.
•Launched the Dignity & Respect Initiative to drive organizational and
behavioral change at UPMC, and the Cultural Competency Initiative to
ensure quality, culturally competent care for patient and Health Plan
members and their family members.
•Partners with UPMC Board Inclusion and Diversity Committee, UPMC
Leadership, and Partnership Councils on the 4C Inclusion Strategy to
integrate inclusion into day-to-day business practices at UPMC.               UPMC is a $9 billion
•Promotes Community Social Responsibility focused on dignity and              global health enterprise
                                                                              with more than 54,000
respect, healthy communities, and workforce development initiatives in        employees headquartered
community organizations, schools, and faith-based organizations.              in Pittsburgh, PA.



                                                                                 © 2012 Dignity & Respect Solutions
 2                                                                                                    REV0215122
30 Tips of Dignity & Respect




                               © 2012 Dignity & Respect Solutions
  3                                                 REV0215122
About the Campaign




                     © 2012 Dignity & Respect Solutions
4                                         REV0215122
Dignity & Respect Campaign



             What began as a workplace initiative to promote a culture
             of inclusion, dignity, and respect at UPMC, has become an
                            inspiration across the nation.




                                                                  © 2012 Dignity & Respect Solutions
  5                                                                                    REV0215122
About the Campaign




VISION:
To make this world a better place for all to live–with all
of our differences.


MISSION:
To unify under a shared belief that everyone deserves
dignity and respect, by encouraging behavioral change
in individuals, communities, schools, and organizations.

                                                © 2012 Dignity & Respect Solutions
6                                                                    REV0215122
D&R for Youth



                    •   Anti-Bullying Focus
                    •   Public, Private, and Charter
                        Schools
                    •   Dignity & Respect Youth
                        Video
                    •   10 Key Word Curriculum
                    •   School Assembly
                        Videoconference
                    •   30 Tips and 10 Key Words
                        Bookmark
                    •   30 Tips Youth Poster
                    •   Dignity & Respect Store


                                                       © 2012 Dignity & Respect Solutions
7                                                                           REV0215122
D&R for Organizations


• Introductory Launch Kit
• Dignity & Respect Videos
• Downloadable 30 Tips Brochure
  and Poster
• Dignity & Respect Store
• Dignity & Respect Solutions     T ake the Pled ge! E veryone
                                  d eserves d ignity and respect.
                                                                                                     Take the Pledge!                                                                      A N ational Initiative




                                  D ignity and respect are crucial to build ing
                                  and sustaining an environm ent in which
                                  everyone feels includ ed , valued , and
                                  appreciated . Som etim es it’s the sm allest                                                     or
                                  things that have the biggest im pact.

                                  H ere’s how it works: Every d ay we have                                   RESPECT
                                  the opportunity to test our com m itm ent to
                                  d ignity and respect through our behavior.

                                  The 30 tips featured in this brochure
                                  encourage us all to be m ind ful of our
                                  interactions with others and to com m it
                                  to treating others the way they want to
                                  be treated . By practicing a tip each d ay,
                                  we can all work to achieve a m ore
                                  inclusive com m unity.



                                  T h e D ignity
                                  & R espect Pled ge
                                  I will treat everyone with d ignity and respect.


                                                                                                             w w w .d i g n i ty a n d re s p e c t .o rg
                                                                                                                       1 .8 5 5 . 2 2 2 .8 2 1 1
                                                                                                 c a m p a i g n m a n a g e r @ d i g n i t y a n d r e s p e c t .o r g



                                           dignity + respect = Inclusion             TB0050212                                                                              © 2011 UPM C




                                                                                                                                              © 2012 Dignity & Respect Solutions
8                                                                                                                                                                  REV0215122
D&R for Communities


•     Individual Pledges
•     State and County
      Proclamations
•     Social Media
•     Dignity & Respect Month
      Events
•     Lend-A-Hand Activities
•     Dignity & Respect Champions
•     Dignity & Respect Store




                                    © 2012 Dignity & Respect Solutions
9                                                        REV0215122
D&R Solutions



Dignity & Respect Toolkit – Raise awareness and provide tools to promote
    inclusion. Assess work environment.
Cultural Competency Toolkit – Promote cultural awareness and provide tools
    to promote cultural competency. Measure year-over-year progress.
Integrated Inclusion Toolkit – Integrate dignity, respect, and cultural
    competency into day-to-day business practices. Create accountability.
7 Competencies of Dignity & Respect Modules – Training modules covering
    the seven competencies, why the competency is important, and the
    actions employees can take to build the competency.
Dignity & Respect Index Benchmark – A tool that establishes a baseline and
    measures the impact and effectiveness of the Dignity & Respect
    Initiative.


                                                              © 2012 Dignity & Respect Solutions
10                                                                                 REV0215122
D&R Solutions Clients


• UPMC
• Adecco North America Group
• Redstone Federal Credit Union
• North Shore-Long Island Jewish
  Health System
• Institute of Nuclear Power
  Operations (INPO)
• Northwestern Health Sciences
  University
• Entergy Services
• Multnomah County, OR
• Froedtert Health
• Ohio School Boards Association
• DraftFCB

                                   © 2012 Dignity & Respect Solutions
11                                                      REV0215122
Community Vision




 South Bend




                        © 2012 Dignity & Respect Solutions
12                                           REV0215122
South Bend


Goodwill
Stone Horses
Business Advisory Council
Career Center
Employee Development Center




                               © 2012 Dignity & Respect Solutions
13                                                  REV0215122
South Bend


SCORE
SPARK
Veterans quick Launch
Underserved communities




                           © 2012 Dignity & Respect Solutions
14                                              REV0215122
South Bend
                     South Bend Regional Museum of Art
                     Life for Christ Karate Ministries
                     Center for History
                     College Football Hall of Fame
                     Fire Arts, Inc.
                     South Bend Civic Theatre
                     South Bend Museum of Art
                     Southold Dance Theater
                     Studebaker National Museum
                     WNIT Public Television
                     CASIE Center
                     Prevent Child Abuse St. Joseph County
                     Christmas Commandos
                     Community Coordinated Child Care, Inc.
                     Compassionate Friends
     Just Imagine…   Daughters of Destiny Abstinence Program
                     Diaper Bank of Northern Indiana
                     Discovery Kids
                     Family & Children's Center CounselingDignity & Respect Solutions
                                                       © 2012
                                                              and
15
                     Development Services                               REV0215122

                     Girl Scouts of Singing Sands Council
South Bend
                            Indiana University School of Medicine-South
                            Bend
                            IU South Bend
                            Jaxson William Augustus Swank Scholarship
                            Foundation
                            Public Education Foundation, Inc.
                            Rebuilding Together, St. Joseph County
                            South Bend Alumni Association
                            Northern Indiana Cancer Research Consortium
                            Susan G. Komen for the Cure Northern Indiana
                            Affiliate
                            Center for Hospice Care
                            Alzheimer's Services of Northern Indiana, Inc.
                            Faith in Action - a program of Alzheimer's
                            Services of Northern Indiana
     With the hundreds of   Botanical Society of South Bend
     organizations in our   Potawatomi Zoological Society
     community              Juvenile Diabetes Research Foundation
                            RiverBend Cancer Services           © 2012 Dignity & Respect Solutions
16
                            SJRMC - Tobacco Initiatives                              REV0215122

                            Arthritis Foundation
South Bend
                             YWCA of St. Joseph County
                             Women's Task Force
                             Milton Adult Day Services
                             Hope Ministries
                             Midwest Assistance Dogs
                             Northern Indiana Pet Partners
                             Junior League of South Bend, Inc.
                             Make a Difference Michiana
                             Mended Little Hearts of South Bend
                             Paws 'N Purrs with IMPACT
                             PetsConnect! Inc.
                             REAL Services
                             Retired and Senior Volunteer Program (RSVP)
                             Mentoring Dream Team for Unity
                             Hello Gorgeous! of HOPE, Inc
     If we all treated       Home Management Resources
     everyone with dignity   Jewish Federation of St. Joseph Valley
     and respect             KidsPeace Foster Care and Family Services
                             Kiwanis Club of South Bend        © 2012 Dignity & Respect Solutions
17
                             KV Works Inc.                                          REV0215122

                             La Casa de Amistad Inc
South Bend


Next Steps
Join the South Bend D&R Council
       To develop strategy
       Lead the community campaign
       Secure and allocate resources
Join the pledge drive
       Take the pledge
       Invite others to take the pledge
Shine a bright light on our current
activities
      Goodwill
       Stone Horses
       Business Advisory Council
                                           © 2012 Dignity & Respect Solutions
18                                                              REV0215122
South Bend




                                      © 2012 Dignity & Respect Solutions
19
                  Sidewalk scholars                        REV0215122
© 2012 Dignity & Respect Solutions

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Presentation south bend 060412

  • 1. © 2012 Dignity & Respect Solutions
  • 2. Center for Inclusion Inclusion begins with a core belief that everyone deserves dignity and respect. By ensuring that inclusion is at the core of what we do every day, UPMC will not only be a great company and community citizen, but also a great place to work. UPMC Center for Inclusion •Created in 2008, serves as a resource center to promote inclusion at UPMC and in the communities we serve. •Launched the Dignity & Respect Initiative to drive organizational and behavioral change at UPMC, and the Cultural Competency Initiative to ensure quality, culturally competent care for patient and Health Plan members and their family members. •Partners with UPMC Board Inclusion and Diversity Committee, UPMC Leadership, and Partnership Councils on the 4C Inclusion Strategy to integrate inclusion into day-to-day business practices at UPMC. UPMC is a $9 billion •Promotes Community Social Responsibility focused on dignity and global health enterprise with more than 54,000 respect, healthy communities, and workforce development initiatives in employees headquartered community organizations, schools, and faith-based organizations. in Pittsburgh, PA. © 2012 Dignity & Respect Solutions 2 REV0215122
  • 3. 30 Tips of Dignity & Respect © 2012 Dignity & Respect Solutions 3 REV0215122
  • 4. About the Campaign © 2012 Dignity & Respect Solutions 4 REV0215122
  • 5. Dignity & Respect Campaign What began as a workplace initiative to promote a culture of inclusion, dignity, and respect at UPMC, has become an inspiration across the nation. © 2012 Dignity & Respect Solutions 5 REV0215122
  • 6. About the Campaign VISION: To make this world a better place for all to live–with all of our differences. MISSION: To unify under a shared belief that everyone deserves dignity and respect, by encouraging behavioral change in individuals, communities, schools, and organizations. © 2012 Dignity & Respect Solutions 6 REV0215122
  • 7. D&R for Youth • Anti-Bullying Focus • Public, Private, and Charter Schools • Dignity & Respect Youth Video • 10 Key Word Curriculum • School Assembly Videoconference • 30 Tips and 10 Key Words Bookmark • 30 Tips Youth Poster • Dignity & Respect Store © 2012 Dignity & Respect Solutions 7 REV0215122
  • 8. D&R for Organizations • Introductory Launch Kit • Dignity & Respect Videos • Downloadable 30 Tips Brochure and Poster • Dignity & Respect Store • Dignity & Respect Solutions T ake the Pled ge! E veryone d eserves d ignity and respect. Take the Pledge! A N ational Initiative D ignity and respect are crucial to build ing and sustaining an environm ent in which everyone feels includ ed , valued , and appreciated . Som etim es it’s the sm allest or things that have the biggest im pact. H ere’s how it works: Every d ay we have RESPECT the opportunity to test our com m itm ent to d ignity and respect through our behavior. The 30 tips featured in this brochure encourage us all to be m ind ful of our interactions with others and to com m it to treating others the way they want to be treated . By practicing a tip each d ay, we can all work to achieve a m ore inclusive com m unity. T h e D ignity & R espect Pled ge I will treat everyone with d ignity and respect. w w w .d i g n i ty a n d re s p e c t .o rg 1 .8 5 5 . 2 2 2 .8 2 1 1 c a m p a i g n m a n a g e r @ d i g n i t y a n d r e s p e c t .o r g dignity + respect = Inclusion TB0050212 © 2011 UPM C © 2012 Dignity & Respect Solutions 8 REV0215122
  • 9. D&R for Communities • Individual Pledges • State and County Proclamations • Social Media • Dignity & Respect Month Events • Lend-A-Hand Activities • Dignity & Respect Champions • Dignity & Respect Store © 2012 Dignity & Respect Solutions 9 REV0215122
  • 10. D&R Solutions Dignity & Respect Toolkit – Raise awareness and provide tools to promote inclusion. Assess work environment. Cultural Competency Toolkit – Promote cultural awareness and provide tools to promote cultural competency. Measure year-over-year progress. Integrated Inclusion Toolkit – Integrate dignity, respect, and cultural competency into day-to-day business practices. Create accountability. 7 Competencies of Dignity & Respect Modules – Training modules covering the seven competencies, why the competency is important, and the actions employees can take to build the competency. Dignity & Respect Index Benchmark – A tool that establishes a baseline and measures the impact and effectiveness of the Dignity & Respect Initiative. © 2012 Dignity & Respect Solutions 10 REV0215122
  • 11. D&R Solutions Clients • UPMC • Adecco North America Group • Redstone Federal Credit Union • North Shore-Long Island Jewish Health System • Institute of Nuclear Power Operations (INPO) • Northwestern Health Sciences University • Entergy Services • Multnomah County, OR • Froedtert Health • Ohio School Boards Association • DraftFCB © 2012 Dignity & Respect Solutions 11 REV0215122
  • 12. Community Vision South Bend © 2012 Dignity & Respect Solutions 12 REV0215122
  • 13. South Bend Goodwill Stone Horses Business Advisory Council Career Center Employee Development Center © 2012 Dignity & Respect Solutions 13 REV0215122
  • 14. South Bend SCORE SPARK Veterans quick Launch Underserved communities © 2012 Dignity & Respect Solutions 14 REV0215122
  • 15. South Bend South Bend Regional Museum of Art Life for Christ Karate Ministries Center for History College Football Hall of Fame Fire Arts, Inc. South Bend Civic Theatre South Bend Museum of Art Southold Dance Theater Studebaker National Museum WNIT Public Television CASIE Center Prevent Child Abuse St. Joseph County Christmas Commandos Community Coordinated Child Care, Inc. Compassionate Friends Just Imagine… Daughters of Destiny Abstinence Program Diaper Bank of Northern Indiana Discovery Kids Family & Children's Center CounselingDignity & Respect Solutions © 2012 and 15 Development Services REV0215122 Girl Scouts of Singing Sands Council
  • 16. South Bend Indiana University School of Medicine-South Bend IU South Bend Jaxson William Augustus Swank Scholarship Foundation Public Education Foundation, Inc. Rebuilding Together, St. Joseph County South Bend Alumni Association Northern Indiana Cancer Research Consortium Susan G. Komen for the Cure Northern Indiana Affiliate Center for Hospice Care Alzheimer's Services of Northern Indiana, Inc. Faith in Action - a program of Alzheimer's Services of Northern Indiana With the hundreds of Botanical Society of South Bend organizations in our Potawatomi Zoological Society community Juvenile Diabetes Research Foundation RiverBend Cancer Services © 2012 Dignity & Respect Solutions 16 SJRMC - Tobacco Initiatives REV0215122 Arthritis Foundation
  • 17. South Bend YWCA of St. Joseph County Women's Task Force Milton Adult Day Services Hope Ministries Midwest Assistance Dogs Northern Indiana Pet Partners Junior League of South Bend, Inc. Make a Difference Michiana Mended Little Hearts of South Bend Paws 'N Purrs with IMPACT PetsConnect! Inc. REAL Services Retired and Senior Volunteer Program (RSVP) Mentoring Dream Team for Unity Hello Gorgeous! of HOPE, Inc If we all treated Home Management Resources everyone with dignity Jewish Federation of St. Joseph Valley and respect KidsPeace Foster Care and Family Services Kiwanis Club of South Bend © 2012 Dignity & Respect Solutions 17 KV Works Inc. REV0215122 La Casa de Amistad Inc
  • 18. South Bend Next Steps Join the South Bend D&R Council  To develop strategy  Lead the community campaign  Secure and allocate resources Join the pledge drive  Take the pledge  Invite others to take the pledge Shine a bright light on our current activities  Goodwill  Stone Horses  Business Advisory Council © 2012 Dignity & Respect Solutions 18 REV0215122
  • 19. South Bend © 2012 Dignity & Respect Solutions 19 Sidewalk scholars REV0215122
  • 20. © 2012 Dignity & Respect Solutions