Conor Cusack

1. Conor Cusack, M.P.A.
Capstone Fellow, Georgetown University
School of Public Policy

2. Consider the impact that the Salesforce.com
App Exchange has made upon the Customer
Relationship Management space

3. Attractive features of the App-Exchange
 Cloud-Based, Mobile
 Access via any mobile or wearable device, or desktop
 Real-time chat, dashboard, and report link-sharing
capability
 Cross-disciplinary (Includes business, non-profit, and
government categories)

4. Now imagine you are a student or
educator using a model like these…

5. Or these…

6. Only with tools like these!

7. Or these…

8. To help achieve the end result…