![Beth Gallaway: Contact & Slides ,[object Object],[object Object],[object Object],[object Object],[object Object]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)
Recommended
More Related Content
What's hot
What's hot (18)
Viewers also liked
Similar to Watertownbrain09
Similar to Watertownbrain09 (20)
More from Beth Gallaway
More from Beth Gallaway (20)
Recently uploaded
Recently uploaded (20)
Watertownbrain09
- 1. PAIN IN THE BRAIN: TEEN LIBRARY(MIS) BEHAVIOR 101 Presented by Beth Gallaway for Watertown Free Public Library, August 2009
- 3. Do you have Ephebiphobia?
Editor's Notes
- Thank you YALSA!
- â If you work in a library, you know this scenario: You can hear them coming before they actually hit the door. They travel in duos or groups - perhaps better called packs â and they bring their noise and chatter with them. Once inside the library, they are a challenge to all. At the reference desk, they ask demanding questions that require constant follow-up. They have very specific needs, as though there is only one answer to their question and it is some kind of test for you to find it. Even worse are those who ask the same simple questions requiring repeatedly the same sources, year after year. Some are adept at computers and microfilm, but most are not. They may also dress funny and behave oddly. Disorganization rules as they spread out their mounds of paper until theyâve buried an entire table (or tables). They rarely say âThank you.â To the nonreference staff they are pestering â needing change for the r, wanting special favors because they are âregularsâ and often leaving a mess of crumpled paper and food crumbs behind them. Because of this pestering, and also because they are loud, disorganized, messy and difficult, most staff consider them obnoxious and are happy to see them go away or find a specialist to help them. They are a difficult user group indeed.â (Patrick Jones, Connecting Young Adults and Libraries, second edition 2000 p 71) Thank goodness I work with teenagers, and not with genealogistsâŠ
- â If you work in a library, you know this scenario: You can hear them coming before they actually hit the door. They travel in duos or groups - perhaps better called packs â and they bring their noise and chatter with them. Once inside the library, they are a challenge to all. At the reference desk, they ask demanding questions that require constant follow-up. They have very specific needs, as though there is only one answer to their question and it is some kind of test for you to find it. Even worse are those who ask the same simple questions requiring repeatedly the same sources, year after year. Some are adept at computers and microfilm, but most are not. They may also dress funny and behave oddly. Disorganization rules as they spread out their mounds of paper until theyâve buried an entire table (or tables). They rarely say âThank you.â To the nonreference staff they are pestering â needing change for the copies, wanting special favors because they are âregularsâ and often leaving a mess of crumpled paper and food crumbs behind them. Because of this pestering, and also because they are loud disorganized, messy and difficult, most staff consider them obnoxious and are happy to see them go away or find a specialist to help them. They are a difficult user group indeed.â (Patrick Jones, Connecting Young Adults and Libraries, second edition 2000 p 71) Thank goodness I work with teenagers, and not with genealogistsâŠ
- Â Teens rebel when they have something to rebel against. Increase their responsibilities and freedom of choice, and they have nothing to rebel against, and can use their energy for other purposes.
- Girlâs brains myelinate faster than boys â may account for earlier âemotional maturityâ The amygdala prompter of gut impulses grows faster in boys, prompting development of physical and spatial skills, and other cerebellum processes The hippocampus memory center grows faster in girls, prompting development in social cognition
- Sleep deprivation results in: Crankiness Depression Insomnia Perceived laziness Lack of energy Poor judgmentÂ
- Strive to offer quality service to all patrons. Take an interest in teen culture and activities. Get out from behind the desk. Be enthusiastic and respectful. Involve students as often as possible â volunteer opportunities, creating displays, tailoring your website to reflect current assignments, showcasing student work, etcâŠ
- Strive to offer quality service to all patrons. Take an interest in teen culture and activities. Get out from behind the desk. Be enthusiastic and respectful. Involve students as often as possible â volunteer opportunities, creating displays, tailoring your website to reflect current assignments, showcasing student work, etcâŠ
- Strive to offer quality service to all patrons. Take an interest in teen culture and activities. Get out from behind the desk. Be enthusiastic and respectful. Involve students as often as possible â volunteer opportunities, creating displays, tailoring your website to reflect current assignments, showcasing student work, etcâŠ
- Strive to offer quality service to all patrons. Take an interest in teen culture and activities. Get out from behind the desk. Be enthusiastic and respectful. Involve students as often as possible â volunteer opportunities, creating displays, tailoring your website to reflect current assignments, showcasing student work, etcâŠ
- Strive to offer quality service to all patrons. Take an interest in teen culture and activities. Get out from behind the desk. Be enthusiastic and respectful. Involve students as often as possible â volunteer opportunities, creating displays, tailoring your website to reflect current assignments, showcasing student work, etcâŠ
- 1976-1996