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Practical 
SCADA Systems 
for Industry 
BRISBANE 
13 & 14 April 2015 
MELBOURNE 
20 & 21 April 2015 
adelaide 
23 & 24 April 2015 
Technology Training that Works 
Edwin Wright 
B.Sc B.E. (Hons) (Elec) MIPENZ 
Consulting Engineer 
A 2-day practical workshop presented by: 
Been to an IDC workshop before? 
- Attend this workshop and you’ll receive 5% off the registration price! 
This workshop is designed to benefit engineers and technicians who are involved 
in specifying, commissioning and debugging industrial SCADA systems but who 
have little previous experience in this field. It is also of particular benefit to 
personnel involved in areas of design, specification, installation, commissioning, 
maintenance and documentation of industrial control and instrumentation 
systems where used, this includes: 
AUSTRALIA • CANADA • india • IRELAND 
Malaysia • NEW ZEALAND • SINGAPORE • SOUTH AFRICA 
UNITED KINGDOM • UNITED STATES • VIETNAM 
Only $1995 per person 
EARLY BIRD 
BOKING OFER 
TOTAL VALUE TO YOU - $790 
Book by 16 March 2015 and 
you will receive 20% off the full 
registration price + 4 ebooks 
each with hundreds of pages of 
engineering knowledge 
4-for-3 
BOKING OFER 
Register NOW: Email the registration form to us at idc@idc-online.com 
For more information contact 1300 138 522 or visit www.idc-online.com 
plus 
our 
including GST 
what You will learn: 
• The fundamentals of SCADA systems 
• The essentials of SCADA software configuration 
• Tricks and tips in installation of SCADA systems 
• The essentials of telecommunications links 
• The use of industrial Ethernet in SCADA systems 
• SCADA network security issues 
• How to troubleshoot SCADA systems 
who should attend: 
• Consulting engineers 
• Control system application 
engineers 
• Control systems sales engineers 
• Design engineers 
• Electrical engineers 
• Instrumentation and control 
engineers 
• IT personnel 
• Maintenance supervisors 
• Plant engineers 
• Process control engineers 
• Project engineers 
• Technicians 
• Practical Tuning of Industrial 
Control Loops 
• Practical Fundamentals of OPC 
• From Engineer to Leader 
• Practical Specification and 
Technical Writing for Engineers 
and Other Technical People
Practical SCADA Systems An intensive, practical 2-day workshop presented by 
Edwin Wright B.Sc B.E. (Hons) (Elec) MIPENZ 
Consulting Engineer 
Edwin has over 40 years of practical experience in the planning, design, 
construction and operation of telecommunications systems, data 
networks, SCADA and Ethernet systems. He has also been involved as 
Project Manager on many projects and has a passion for technology 
topics. 
Edwin has published numerous papers and consulted widely on Ethernet, data communications 
and telecommunications issues in the USA, Canada, UK, Australia and New Zealand. Over the 
past 19 years more than 20,000 engineers and technicians have attended his workshops 
worldwide. Delegates attending his workshop will benefit from his tremendous knowledge and 
enthusiasm for the topics and his entertaining instructing style. When not working in the 
communications world, Edwin relaxes by reading and writing on technology issues at his 
beachside home. 
The workshop 
SCADA has traditionally meant a window into the process of a plant or gathering of data from 
devices in the field, but now the focus is on integrating this process data into the actual 
business and using it in real time. The emphasis today is on using open standards such as 
communication protocols (eg DNP3, MODBUS, and TCP/IP) and ‘off-the-shelf’ hardware, such 
as industrial Ethernet to keep the costs down. This comprehensive `workshop covers the 
essentials of SCADA systems. 
The first half of the workshop gives an introduction to SCADA systems then focuses on the 
SCADA system hardware and software, including alarm management and Human Management 
Interface (HMI) issues. This is followed by a review of the RS-232/RS-485 interface standards 
and the MODBUS and DNP3 protocols. 
The second half gives a review of industrial Ethernet, TCP/IP and MODBUS/TCP. The role of 
Open Process Control (OPC) in plant SCADA systems is also discussed. This is followed by 
discussion of network security, SCADA historians and troubleshooting issues. 
This workshop will be an excellent opportunity to network with your peers as well as gain 
significant new information and techniques for your next SCADA project. 
Although the emphasis of the workshop will be on practical industry topics highlighting recent 
developments using case studies and the latest application of SCADA technologies the 
fundamentals of SCADA systems will be covered. The workshop is aimed at those who want to 
be updated on the latest developments in SCADA systems and want to get a solid appreciation 
of the fundamentals of SCADA design, installation and troubleshooting. The comprehensive 
workshop manual covers other topics for your reference, including Fieldbus systems, 
maintenance, system specification, installation and commissioning issues. It also includes 
various case studies and design exercises. 
Pre-requisites 
Fundamental knowledge of SCADA. 
Free reference manual 
as a hard-copy and eBook (Valued at $223.90) 
Our delegates don’t just receive photocopied notes! 
You will receive the comprehensive fully illustrated reference manual, 
as a hard-copy and eBook version, filled with hundreds of pages of 
tables, charts, figures and handy hints. 
Discount Offer 
SAVE $1995 
Book four delegates 
pay for three! 
Register three people on a 
public two-day workshop and 
receive your fourth registration 
FRE 
* discounted and free registration to be 
used for the same workshop 
in the same venue 
PLUS 5 eBooks of 
your choice! 
Every delegate will also receive 
5 eBooks of their choice 
from IDC’s technical library 
– valued at $420! 
About IDC Technologies 
With a portfolio of over 300 workshops 
specialising in the fields of industrial data 
communications, electrical and mechanical 
engineering, automation and control, we have 
trained over 500,000 engineers, technicians 
and technologists over the last 20 years. 
We have an enthusiastic team of professionals 
in offices conveniently located around the 
world, who are committed to providing the 
highest quality of engineering and technical 
training. 
Visit our WEB SITE 
www.idc-online.com to download 
FREE software and technical information 
On-Site Training 
All IDC Technologies training workshops are 
available on an on-site basis, presented at 
the venue of your choice, saving delegates 
travel time and expenses, thus providing 
your company with even greater savings. 
SAVE MORE THAN 50% OF 
the per person cost! 
2-day courses start from $6,000 
FOR UP TO 6 PEOPLE and can be 
customised to your needs. 
Have the training delivered 
WHEN AND WHERE you need it! 
For more information or a FRE detailed 
proposal contact: 
Kevin Baker on 1300 138 522 or 
email: training@idc-online.com
Day ONE 
INTRODUCTION 
• Communication architectures 
• Communication philosophies 
OVERVIEW OF SCADA SYSTEMS 
• Hardware alternatives (RTU/PLC etc) 
• Communication concentrators 
• Communication alternatives 
SCADA SYSTEM HARDWARE 
• Hardware components 
• Operation and selection issues 
SCADA SYSTEM SOFTWARE 
• SCADA software functions 
• Response times 
• Redundancy issues 
• Specification and configuration issues 
SCADA ALARM MANAGEMENT 
• Alarm layout and organisation 
• Alarm priorities 
• Alarm processing and reporting 
HUMAN MANAGEMENT INTERFACE (HMI) 
• Ergonomic factors 
• HMI organisation 
• HMI screen design 
COMMUNICATION PROTOCOLS 
• RS-232/RS-485 interface standards 
• MODBUS protocol 
• DNP 3.0 protocol 
Day TWO 
INDUSTRIAL ETHERNET 
• Fundamentals 
• Redundancy 
TCP/IP 
• Configuration 
• Troubleshooting utilities 
MODBUS TCP 
• Overview 
OPEN PROCESS CONTROL (OPC) 
• Overview 
SCADA NETWORK SECURITY 
• Security issues 
• SCADA firewall configuration 
SCADA HISTORIAN 
• Archiving plant data 
• Data access 
TROUBLESHOOTING ISUES 
• Testing methodology 
• Noise issues 
• Communications testing 
SUMMARY, OPEN FORUM 
AND CLOSING 
The fee for each workshop covers all materials 
including workshop manual, lunches 
and refreshments 
for Industry 
The program 
Practical sessions 
This is a practical, hands-on workshop enabling you to work through exercises which reinforce 
the concepts discussed. Sessions include: 
• Configure alarms on Citect SCADA system 
• HMI screen design using Citect SCADA package 
• MODBUS RTU communication 
• Configure SCADA master communications using Citect 
• Setup Ethernet network and configure TCP/IP 
• Ethernet troubleshooting utilities and protocol analysis 
• Setup and monitor MODBUS/ TCP communication 
• Use OPC client to access data 
• Troubleshooting exercise 
To gain full value from this workshop, please bring your laptop/notebook computer.
Payment Details Note: Prices are INCLUSIVE of GST 
Please Note: Full payment is required prior to the commencement of the workshop. 
billing information (PLEASE invoice to) 
1 
Web Site: 
www.idc-online.com 
ABN 78 003 263 189 
Email: 
idc@idc-online.com 
How did you hear about this 
workshop? (PLEASE TICK) 
Received a brochure in the mail 
Received an email from IDC 
Searched online (Google, Yahoo etc) 
Recommended by a friend/colleague 
Other (please specify) ________________________ 
______________________________________________ 
Mail: 
IDC Technologies 
PO Box 1093 
West Perth WA 6872 
Delegate Details 
Workshop Details 
Discount offer - save $1995 
- book 4 delegates, pay for 3! 
Fax: 
1300 138 533 
Attendees: 
Register 
Now: 
Enquiries: 
Phone: 
1300 138 522 
Practical SCADA Systems for Industry 
Workshop details 
• Workshops start at 8:30am and finish at 5:00pm daily. 
• Registration is from 8:00am on the first day. 
• The workshop fees are per delegate and include a reference 
manual, handouts, lunches and all refreshments. 
• Full payment is required prior to the commencement of the 
workshop. 
Early Bird BOKING Offer 
Please note that the Early Bird Booking Offer is only available 
to those registrations received by 16 March 2015 and paid 
prior to the commencement of the workshop. 
Confirmation 
Confirmation of receiving your registration will be sent within 
48 hours. Official confirmation and details of the workshop 
will be sent to you prior to the workshop date. Please wait for 
official confirmation before making accommodation and/or 
travel arrangements. 
BooKiNg CoDe: SM 
Cancellation 
A fee of 20% will apply for written cancellations received 
7-14 days prior to the commencement of the workshop. 
Cancellations received less than 7 days prior to the workshop 
are not refundable however substitutes are welcome. 
Please Note 
Venues to be confirmed upon registration. Venues are subject 
to change. Instructors may change without notice. 
IDC Technologies has no affiliation with suppliers or 
manufacturers and therefore presents a completely unbiased 
factual view of the industry. 
100% MONEY BACK GUARANTE 
IDC Technologies’ engineers have put considerable time and 
experience into ensuring that you derive the maximum value 
from each workshop. If you feel by lunch time of the first day 
that the workshop is not appropriate, please let us know so 
that we can arrange a 100% refund of your fee. 
Privacy Information 
If your address details are incorrect, or you wish to remove 
your name from our mailing list, please contact us by phone, 
fax or email. 
At times we make use of lists that cannot be cross-checked 
against our own database and you may receive a duplicate. 
If so, please pass this on to an interested colleague. 
Continuing Professional Development (CPD) 
This program is designed to meet your continuing 
professional development requirements. A certificate 
documenting your attendance will be awarded at the 
end of the workshop. This serves as important evidence 
of your continuing professional commitment to your 
career. This workshop may count towards fulfilling 
your Engineers Australia CPD obligations – Engineers 
Australia’s CPD Policy can be found at their website: 
http://www.engineersaustralia.org.au/ 
Contact: Company Name: 
Company Address: 
Suburb: State: Post Code: 
Phone: Fax: Email: 
Mr/Ms: Job Title: Email: 
Mr/Ms: Job Title: Email: 
Mr/Ms: Job Title: Email: 
Mr/Ms: Job Title: Email: 
Should you have more people interested in attending this workshop, please contact us via email: idc@idc-online.com 
Brisbane - 13 & 14 April 2015 
Hotel George Williams, Brisbane 
Melbourne - 20 & 21 April 2015 
Hotel Ibis (on Therry Street), Melbourne 
Adelaide - 23 & 24 April 2015 
Mercure Grosvenor, Adelaide 
Please register by 23 March 
to avoid disappointment 
Register three people on a public two-day workshop and 
receive your fourth registration FREE 
* discounted and free registration to be used for the same 
workshop in the same venue. 
1 
3 
BOOKING FOR ONE DELEGATE: $1995 x ______ delegates = $______________ 
BOOKING FOR four DELEGATES: $1995 x ______ delegates = $______________ 
The fourth participant is FREE 
Early bird booking offer: (if booking on or before 16 March 2015) 
YES, I qualify and would like to receive my 4 FREE eBooks 
PLUS 20% OFF the registration price less 20% = $______________ 
Total = $______________ 
On the reverse of your card, above the signature, 
is a security number. In order to authorise your 
card transaction, we require the last 3 digits: 
If the Cardholder's address 
is not the same as shown 
above please tick this box: 
I wish to pay by Cheque, made payable to IDC Technologies 
Company Order Number: __________________________________ 
Please charge my Mastercard Visa Expiry Date: ____/_____ 
______________________________________________________________ 
Cardholder’s Name: 
Cardholder’s Signature 
My billing information is the same as above in 'DELEGATE DETAILS' 
Please send invoice to: Company Name: 
Company Address: 
Suburb: State: Post Code:

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Practical SCADA Systems for Industry

  • 1. Practical SCADA Systems for Industry BRISBANE 13 & 14 April 2015 MELBOURNE 20 & 21 April 2015 adelaide 23 & 24 April 2015 Technology Training that Works Edwin Wright B.Sc B.E. (Hons) (Elec) MIPENZ Consulting Engineer A 2-day practical workshop presented by: Been to an IDC workshop before? - Attend this workshop and you’ll receive 5% off the registration price! This workshop is designed to benefit engineers and technicians who are involved in specifying, commissioning and debugging industrial SCADA systems but who have little previous experience in this field. It is also of particular benefit to personnel involved in areas of design, specification, installation, commissioning, maintenance and documentation of industrial control and instrumentation systems where used, this includes: AUSTRALIA • CANADA • india • IRELAND Malaysia • NEW ZEALAND • SINGAPORE • SOUTH AFRICA UNITED KINGDOM • UNITED STATES • VIETNAM Only $1995 per person EARLY BIRD BOKING OFER TOTAL VALUE TO YOU - $790 Book by 16 March 2015 and you will receive 20% off the full registration price + 4 ebooks each with hundreds of pages of engineering knowledge 4-for-3 BOKING OFER Register NOW: Email the registration form to us at idc@idc-online.com For more information contact 1300 138 522 or visit www.idc-online.com plus our including GST what You will learn: • The fundamentals of SCADA systems • The essentials of SCADA software configuration • Tricks and tips in installation of SCADA systems • The essentials of telecommunications links • The use of industrial Ethernet in SCADA systems • SCADA network security issues • How to troubleshoot SCADA systems who should attend: • Consulting engineers • Control system application engineers • Control systems sales engineers • Design engineers • Electrical engineers • Instrumentation and control engineers • IT personnel • Maintenance supervisors • Plant engineers • Process control engineers • Project engineers • Technicians • Practical Tuning of Industrial Control Loops • Practical Fundamentals of OPC • From Engineer to Leader • Practical Specification and Technical Writing for Engineers and Other Technical People
  • 2. Practical SCADA Systems An intensive, practical 2-day workshop presented by Edwin Wright B.Sc B.E. (Hons) (Elec) MIPENZ Consulting Engineer Edwin has over 40 years of practical experience in the planning, design, construction and operation of telecommunications systems, data networks, SCADA and Ethernet systems. He has also been involved as Project Manager on many projects and has a passion for technology topics. Edwin has published numerous papers and consulted widely on Ethernet, data communications and telecommunications issues in the USA, Canada, UK, Australia and New Zealand. Over the past 19 years more than 20,000 engineers and technicians have attended his workshops worldwide. Delegates attending his workshop will benefit from his tremendous knowledge and enthusiasm for the topics and his entertaining instructing style. When not working in the communications world, Edwin relaxes by reading and writing on technology issues at his beachside home. The workshop SCADA has traditionally meant a window into the process of a plant or gathering of data from devices in the field, but now the focus is on integrating this process data into the actual business and using it in real time. The emphasis today is on using open standards such as communication protocols (eg DNP3, MODBUS, and TCP/IP) and ‘off-the-shelf’ hardware, such as industrial Ethernet to keep the costs down. This comprehensive `workshop covers the essentials of SCADA systems. The first half of the workshop gives an introduction to SCADA systems then focuses on the SCADA system hardware and software, including alarm management and Human Management Interface (HMI) issues. This is followed by a review of the RS-232/RS-485 interface standards and the MODBUS and DNP3 protocols. The second half gives a review of industrial Ethernet, TCP/IP and MODBUS/TCP. The role of Open Process Control (OPC) in plant SCADA systems is also discussed. This is followed by discussion of network security, SCADA historians and troubleshooting issues. This workshop will be an excellent opportunity to network with your peers as well as gain significant new information and techniques for your next SCADA project. Although the emphasis of the workshop will be on practical industry topics highlighting recent developments using case studies and the latest application of SCADA technologies the fundamentals of SCADA systems will be covered. The workshop is aimed at those who want to be updated on the latest developments in SCADA systems and want to get a solid appreciation of the fundamentals of SCADA design, installation and troubleshooting. The comprehensive workshop manual covers other topics for your reference, including Fieldbus systems, maintenance, system specification, installation and commissioning issues. It also includes various case studies and design exercises. Pre-requisites Fundamental knowledge of SCADA. Free reference manual as a hard-copy and eBook (Valued at $223.90) Our delegates don’t just receive photocopied notes! You will receive the comprehensive fully illustrated reference manual, as a hard-copy and eBook version, filled with hundreds of pages of tables, charts, figures and handy hints. Discount Offer SAVE $1995 Book four delegates pay for three! Register three people on a public two-day workshop and receive your fourth registration FRE * discounted and free registration to be used for the same workshop in the same venue PLUS 5 eBooks of your choice! Every delegate will also receive 5 eBooks of their choice from IDC’s technical library – valued at $420! About IDC Technologies With a portfolio of over 300 workshops specialising in the fields of industrial data communications, electrical and mechanical engineering, automation and control, we have trained over 500,000 engineers, technicians and technologists over the last 20 years. We have an enthusiastic team of professionals in offices conveniently located around the world, who are committed to providing the highest quality of engineering and technical training. Visit our WEB SITE www.idc-online.com to download FREE software and technical information On-Site Training All IDC Technologies training workshops are available on an on-site basis, presented at the venue of your choice, saving delegates travel time and expenses, thus providing your company with even greater savings. SAVE MORE THAN 50% OF the per person cost! 2-day courses start from $6,000 FOR UP TO 6 PEOPLE and can be customised to your needs. Have the training delivered WHEN AND WHERE you need it! For more information or a FRE detailed proposal contact: Kevin Baker on 1300 138 522 or email: training@idc-online.com
  • 3. Day ONE INTRODUCTION • Communication architectures • Communication philosophies OVERVIEW OF SCADA SYSTEMS • Hardware alternatives (RTU/PLC etc) • Communication concentrators • Communication alternatives SCADA SYSTEM HARDWARE • Hardware components • Operation and selection issues SCADA SYSTEM SOFTWARE • SCADA software functions • Response times • Redundancy issues • Specification and configuration issues SCADA ALARM MANAGEMENT • Alarm layout and organisation • Alarm priorities • Alarm processing and reporting HUMAN MANAGEMENT INTERFACE (HMI) • Ergonomic factors • HMI organisation • HMI screen design COMMUNICATION PROTOCOLS • RS-232/RS-485 interface standards • MODBUS protocol • DNP 3.0 protocol Day TWO INDUSTRIAL ETHERNET • Fundamentals • Redundancy TCP/IP • Configuration • Troubleshooting utilities MODBUS TCP • Overview OPEN PROCESS CONTROL (OPC) • Overview SCADA NETWORK SECURITY • Security issues • SCADA firewall configuration SCADA HISTORIAN • Archiving plant data • Data access TROUBLESHOOTING ISUES • Testing methodology • Noise issues • Communications testing SUMMARY, OPEN FORUM AND CLOSING The fee for each workshop covers all materials including workshop manual, lunches and refreshments for Industry The program Practical sessions This is a practical, hands-on workshop enabling you to work through exercises which reinforce the concepts discussed. Sessions include: • Configure alarms on Citect SCADA system • HMI screen design using Citect SCADA package • MODBUS RTU communication • Configure SCADA master communications using Citect • Setup Ethernet network and configure TCP/IP • Ethernet troubleshooting utilities and protocol analysis • Setup and monitor MODBUS/ TCP communication • Use OPC client to access data • Troubleshooting exercise To gain full value from this workshop, please bring your laptop/notebook computer.
  • 4. Payment Details Note: Prices are INCLUSIVE of GST Please Note: Full payment is required prior to the commencement of the workshop. billing information (PLEASE invoice to) 1 Web Site: www.idc-online.com ABN 78 003 263 189 Email: idc@idc-online.com How did you hear about this workshop? (PLEASE TICK) Received a brochure in the mail Received an email from IDC Searched online (Google, Yahoo etc) Recommended by a friend/colleague Other (please specify) ________________________ ______________________________________________ Mail: IDC Technologies PO Box 1093 West Perth WA 6872 Delegate Details Workshop Details Discount offer - save $1995 - book 4 delegates, pay for 3! Fax: 1300 138 533 Attendees: Register Now: Enquiries: Phone: 1300 138 522 Practical SCADA Systems for Industry Workshop details • Workshops start at 8:30am and finish at 5:00pm daily. • Registration is from 8:00am on the first day. • The workshop fees are per delegate and include a reference manual, handouts, lunches and all refreshments. • Full payment is required prior to the commencement of the workshop. Early Bird BOKING Offer Please note that the Early Bird Booking Offer is only available to those registrations received by 16 March 2015 and paid prior to the commencement of the workshop. Confirmation Confirmation of receiving your registration will be sent within 48 hours. Official confirmation and details of the workshop will be sent to you prior to the workshop date. Please wait for official confirmation before making accommodation and/or travel arrangements. BooKiNg CoDe: SM Cancellation A fee of 20% will apply for written cancellations received 7-14 days prior to the commencement of the workshop. Cancellations received less than 7 days prior to the workshop are not refundable however substitutes are welcome. Please Note Venues to be confirmed upon registration. Venues are subject to change. Instructors may change without notice. IDC Technologies has no affiliation with suppliers or manufacturers and therefore presents a completely unbiased factual view of the industry. 100% MONEY BACK GUARANTE IDC Technologies’ engineers have put considerable time and experience into ensuring that you derive the maximum value from each workshop. If you feel by lunch time of the first day that the workshop is not appropriate, please let us know so that we can arrange a 100% refund of your fee. Privacy Information If your address details are incorrect, or you wish to remove your name from our mailing list, please contact us by phone, fax or email. At times we make use of lists that cannot be cross-checked against our own database and you may receive a duplicate. If so, please pass this on to an interested colleague. Continuing Professional Development (CPD) This program is designed to meet your continuing professional development requirements. A certificate documenting your attendance will be awarded at the end of the workshop. This serves as important evidence of your continuing professional commitment to your career. This workshop may count towards fulfilling your Engineers Australia CPD obligations – Engineers Australia’s CPD Policy can be found at their website: http://www.engineersaustralia.org.au/ Contact: Company Name: Company Address: Suburb: State: Post Code: Phone: Fax: Email: Mr/Ms: Job Title: Email: Mr/Ms: Job Title: Email: Mr/Ms: Job Title: Email: Mr/Ms: Job Title: Email: Should you have more people interested in attending this workshop, please contact us via email: idc@idc-online.com Brisbane - 13 & 14 April 2015 Hotel George Williams, Brisbane Melbourne - 20 & 21 April 2015 Hotel Ibis (on Therry Street), Melbourne Adelaide - 23 & 24 April 2015 Mercure Grosvenor, Adelaide Please register by 23 March to avoid disappointment Register three people on a public two-day workshop and receive your fourth registration FREE * discounted and free registration to be used for the same workshop in the same venue. 1 3 BOOKING FOR ONE DELEGATE: $1995 x ______ delegates = $______________ BOOKING FOR four DELEGATES: $1995 x ______ delegates = $______________ The fourth participant is FREE Early bird booking offer: (if booking on or before 16 March 2015) YES, I qualify and would like to receive my 4 FREE eBooks PLUS 20% OFF the registration price less 20% = $______________ Total = $______________ On the reverse of your card, above the signature, is a security number. In order to authorise your card transaction, we require the last 3 digits: If the Cardholder's address is not the same as shown above please tick this box: I wish to pay by Cheque, made payable to IDC Technologies Company Order Number: __________________________________ Please charge my Mastercard Visa Expiry Date: ____/_____ ______________________________________________________________ Cardholder’s Name: Cardholder’s Signature My billing information is the same as above in 'DELEGATE DETAILS' Please send invoice to: Company Name: Company Address: Suburb: State: Post Code: