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1. Day Long Workshop on Presenting Self
By GROWMORE Contebt Dev. Team/
Copyright (C) 2011/ All Rights Reserved 1

2. Why This Workshop ?
It takes just a quick glance, maybe three seconds, for your client to evaluate
your team member when S/he meet him/her for the first time. In this short
time, your customer forms an opinion about your company based on your
team member’s appearance, body language, demeanor, mannerisms, and
how they are dressed.
This workshop is aimed to educate your frontline sales and service
personal about importance of grooming and what difference it can make in
their professional prospects.
A well dressed person is regarded as person with higher
intelligence and achievement to his credit.
A properly groomed frontline team can improve customer
satisfaction level dramatically thus make significant reduction
on human efforts on tasks, thus resulting in direct monitory
gains for the company.
Copyright (C) 2011/ All Rights Reserved 2

3. Take away from this workshop:
• Importance of grooming for individuals and the company.
• Things to be taken care of before meeting a client.
• Things to be taken care while meeting a client.
• Post meeting requirements.
• Best Business practice such as assertiveness, attentive
listening, negotiating etc.
• Tips for Referral Selling.
• Make them more confident and reduces stresses.
• Improved productivity, thus win-win situation for individual
as well for company.
Copyright (C) 2011/ All Rights Reserved 3

4. This workshop will move forward in following manner:
After introducing the importance of grooming, this workshop run into three
parts:
Part - 1: Pre Meeting
Appearance.
Dress Code & Personal Hygiene.
Client’s Inquiry.
Part - 2: At Meeting
Presenting Self.
Active Listening.
Assertiveness.
Negotiating.
Part - 3: Post Meeting
Reporting & Day Analysis.
Follow up Plan.
Referral Selling.
Copyright (C) 2011/ All Rights Reserved 4

5. Profile of the GROWMORE Consultancy:
We (GROWMORE Consultancy) are, …coach as a collective, to the
leadership teams and workers … of companies… to accelerate their
business results… especially at times when they are facing difficult,
strategic problems in their market”. We are engaged in
. Training & Development.
· Performance Coaching.
· Customize Solution Development & Delivery.
We have pool of skilled and experienced freelance trainers all across over India
to perform our task effectively and we have facilitated growth and development of
over 1000 professionals of our clients i.e. Life Insurance Corporation of India,
Indian Institute of Mass Communication & Journalism, Gandhinagar etc.
Our PHILOSOPHY for adult training,.. is to act as a facilitator in collective
learning. We believe in creating simplest possible contents, keeping local flavor
in mind and avoiding unnecessary jargon, so that participant can relate them with
the learning and pledge to catch best practices of their trade.
Copyright (C) 2011/ All Rights Reserved 5

6. Profile of Lead Coach( Nutan Chaturevdi):
Nutan Chaturvedi, who is Lead at GROWMORE, was a Trainer-Consultant with NIS
Sparta. With four years of experience in the training industry, and over 15 years of
proven Sales experience, he has spent the last 23 months at GROWMORE
Consultancy. Nutan Chaturvedi has been working with industries like Banking and
Financial Services, Hospitality, FMCG, Logistics, and a brief 4 Yrs stint as an
entrepreneur. Nutan Chaturvedi utilizes his experience to implement his solutions
through hands-on workshops where participants work on everyday situations. He
has been instrumental in adding value to organizations such as Hawkins Cookers
Ltd,, Sterling Resorts, Tata AIG Life, Aviva Life, Kotak Life in Sales and Marketing.
Academic Qua;ifications
Nutan Chaturvedi has studied at Don Bosco, Kolkata/ Sree Ram Vidyalaya, Kota/
Birla Vidya Mandir, Nainital/ Pantnagar Intermediate College, Pantnagar /B N S D
Intermediate College, Kanpur, and then pursued B.Com. (Honors) He has,
thereafter, completed his PGDBM (Dual specialization in Marketing and Finance)
from Eastern Institute of Integrated Learning in Management, Kolkata.
Programs Conducted
He has successfully trained people in Effective Business Communication, Grooming
& Etiquette, Selling Skills, Customer Care and Service excellence, Time
Management, Presentation Skills, Interpersonal skills, Adventure Based Trainings,
Training Dynamics, Coaching and Feedback, Team Building, Customer
Relationship Management (CRM), Internal Customer Handling.
Copyright (C) 2011/ All Rights Reserved 6

7. Profile of Lead Coach( Nutan Chaturevdi) Cont…
Some Companies Worked With
BFSI : Tata Aig Life/ Reliance Life/ Aviva Life/ Kotak Mahindra Life
FMCG: Pepsico India Holdings/ DAVER’s Foods/ Agra Oil & General Industries/
A.Tosh & Sons India Ltd
Previous Positions Held & Areas Of Specialization
Nutan Chaturvedi is involved from the creation to the conclusion of the solution;
from Training Need Analysis, Concern Validation Studies (role analysis, identification
of performance gaps, measuring training effectiveness and on-field facilitation) to
developing and customizing content (in the area of team building, service excellence,
and communication based programs), and conducting the program.
Training Experience -
1. Soft & Platform Skills by Kolin Trump, Director, PRICES LEANING, London .
2. “Putting People First” (Product of TMI of Denmark on Inter Personal Skills)
3. BELBIN’s theory on Team Building & Man Management, Global Learning Center,
AVIVA London.
Nutan Chaturvedi was awarded at NIS Sparta by an Appreciation Letter in
first year itself, for introducing innovative methods in training delivery
resulted in dramatic improvement of foot falls in training sessions, and his
efforts were praised by the client also.
Copyright (C) 2011/ All Rights Reserved 7

8. By GROWMORE Contebt Dev. Team/
Copyright (C) 2011/ All Rights Reserved 8