Statement of Accomplishment for the "An Introduction To Operations Management" Course from Coursera (offered by Wharton School of the University of Pennsylvania) Duration: 4 weeks Learn to analyze and improve business processes in services or in manufacturing by learning how to increase productivity and responsiveness, provide more choice to the customer, and deliver higher quality standards. Key concepts include process analysis, bottlenecks, flows rates, and inventory levels, and more. After successfully completing this course, you can apply these skills to a real-world business challenge as part of the Wharton Business Foundations Specialization.

1. coursera.org
Statement of Accomplishment
WITH DISTINCTION
DECEMBER 17, 2012
FOLCO ANGELO
BOMBARDIERI
HAS SUCCESSFULLY COMPLETED THE UNIVERSITY OF PENNSYLVANIA'S ONLINE OFFERING OF
An Introduction to Operations
Management
This course covered the content of a quarter-long MBA core
course with a focus on analyzing and improving business
processes across a range of manufacturing and service
applications.
CHRISTIAN TERWIESCH
ANDREW M. HELLER PROFESSOR
THE WHARTON SCHOOL
UNIVERSITY OF PENNSYLVANIA
PLEASE NOTE: THIS ONLINE OFFERING DOES NOT REFLECT THE ENTIRE CURRICULUM OFFERED TO STUDENTS ENROLLED AT THE UNIVERSITY
OF PENNSYLVANIA. THIS STATEMENT DOES NOT AFFIRM THAT THIS STUDENT WAS ENROLLED AS A STUDENT AT THE UNIVERSITY OF
PENNSYLVANIA IN ANY WAY. IT DOES NOT CONFER A UNIVERSITY OF PENNSYLVANIA GRADE; IT DOES NOT CONFER UNIVERSITY OF
PENNSYLVANIA CREDIT; IT DOES NOT CONFER A UNIVERSITY OF PENNSYLVANIA DEGREE; AND IT DOES NOT VERIFY THE IDENTITY OF THE
STUDENT.