Conflict presentation

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The document discusses conflict, defining it as opposing feelings or interests. It identifies several types of conflict, including those stemming from relationships, interests, values, personality, style, ethics, and leadership. The document also outlines different approaches to dealing with conflict, such as competing, accommodating, avoiding, collaborating, and compromising. Finally, it notes that conflict can have either positive or negative outcomes.

Technology Business

http://www.youtube.com/watch?v=Gl3e-OUnavQ

Our goal is to help you identify
the different types of conflict.

CONFLICT

 Definition
 Types
 Everywhere…unavoidable
 Ways to deal
 Positive or Negative

Definition of Conflict

 “Conflictus”
 Opposing feelings or interests

Types of Conflict

 Relationships  Personality
 Interests  Style
 Values  Ethics
 Leadership

Approaches to Conflict

 Competing
 Accommodating
 Avoiding
 Collaborating
 Compromising

Ways to Deal with Conflict

 Negotiation:

Identify
Brainstorm
Evaluate
Solution

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