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A Global Insights Engine
Tina Sharkey
Chairman, Global President




© BabyCenter, LLC. Confidential. All rights reserved.
Every month, BabyCenter reaches 26MM new and
expectant Moms across the 22 markets we serve




© BabyCenter, LLC. Confidential. All rights reserved.
Our business

                    Knowing Mom                         Consumer
                    Gaining deep insights               Experience
                    from 21st century moms®             Serving moms around
                    around the globe through            the globe with trusted
                    primary research, active            expert advice and mom-
                    listening, behavioral               to-mom wisdom
                    analytics, editors and
                    experts

                                                        Marketing
                                                        Solutions
                                                        Delivering an innovative
                                                        blend of solutions to
                                                        reach and engage
                                                        women




© BabyCenter, LLC. Confidential. All rights reserved.
BabyCenter is a Global Insights Engine
If you don’t know Mom you can’t reach her




                                       Q:
    Primary                                             Active                Behavioral                 Editors
    research                                            listening             analytics                  and experts

    •   21st Century Mom®                               •   BabyCenter Talk   •   Site analytics;        •   Culturally embedded
        Panel                                               Tracker™              tracking the mindset       editors in 22 markets
                                                                                  and behaviors of new
    •   Global market                                   •   Moderated                                    •   Medical Advisory
                                                                                  & expectant moms
        surveys                                             conversations                                    Boards in every
                                                                              •   Mobile browser and         market
    •   Moms with children -                            •   Monitoring            app usage
        9 to 12+ years old                                  community
                                                            conversations     •   Due date/child’s age


                                                                                                                                     4
© BabyCenter, LLC. Confidential. All rights reserved.
Mining conversations
For deep marketing insights

                    Index of when conversations containing each
                    the term are most likely to peak by stage

                                                                        Estate                  Pre
                                                                        Planning/life           school
                                                                        insurance              BabyCenter
                                                                                               Mom
                                                                                        Planning for
                                                                                        second child
                                                        Diapers,
                                                        Formula costs

                                      Baby
                                      registry

                                 Medical
                                 discussions




Source: BabyCenter 21st Century Mom® insights
© BabyCenter, LLC. Confidential. All rights reserved.
Meet the 21st Century Global Mom®




                       Social                                 Mobile                 New needs              Media shifted

   99% of the 20MM                                      45% of Mexican           73% of UK moms          7 additional hours of
   Brazilian women online                               women purchased a        change their purchase   parenting cuts into a
   have visited a social site                           smartphone as a result   criteria; 62% change    Canadian mom’s media
   in the past month                                    of becoming a mom        the brands they buy     usage




Source: BabyCenter 21st Century Mom® Report, June 2009 with March 2011 update.
© BabyCenter, LLC. Confidential. All rights reserved.
Delivering remarkably right consumer
experiences across all platforms




BabyCenter.com                                          My Pregnancy   Mobile Optimized   iPad Birth Classes   My Baby Today
   22markets worldwide                                     Today        Websites in 22
                                                                           markets




© BabyCenter, LLC. Confidential. All rights reserved.
Consider this: there are over 130 million
babies born every year


                                                        350,000 babies born every day around the
         350,000                                        globe



                                                        Only 1 in 5 are born to mothers with access
                          1 in 5                        to the Internet




                          3 in 5                        Yet 3 in 5 have a mobile phone



© BabyCenter, LLC. Confidential. All rights reserved.
Enormous opportunity to expand reach to new
audiences lower in the pyramid
   The Facts:
   As the world approaches                              6 billion mobile devices,digital media is fundamentally shifting




                                                                              Smart phones & tablets
                                                                              Massive consumer shift




                                                                                        Feature phones
                                                                                        Unreached, Middle Class Audience




                                                                                                       Feature phones
                                                                                                       The true bottom of the pyramid




© BabyCenter, LLC. Confidential. All rights reserved.
Give the team room to innovate and
trust them to drive the business


              Centralize and                            Embrace centralized best practices, while
                 localize                               facilitating local activation



             Communicate                                Company DNA must be reinforced through
                often                                   multiple channels




            Operationalize                              Every employee impacts your product
             innovation


© BabyCenter, LLC. Confidential. All rights reserved.

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BabyCenter - BabyCenter: A Global Insights Engine

  • 1. A Global Insights Engine Tina Sharkey Chairman, Global President © BabyCenter, LLC. Confidential. All rights reserved.
  • 2. Every month, BabyCenter reaches 26MM new and expectant Moms across the 22 markets we serve © BabyCenter, LLC. Confidential. All rights reserved.
  • 3. Our business Knowing Mom Consumer Gaining deep insights Experience from 21st century moms® Serving moms around around the globe through the globe with trusted primary research, active expert advice and mom- listening, behavioral to-mom wisdom analytics, editors and experts Marketing Solutions Delivering an innovative blend of solutions to reach and engage women © BabyCenter, LLC. Confidential. All rights reserved.
  • 4. BabyCenter is a Global Insights Engine If you don’t know Mom you can’t reach her Q: Primary Active Behavioral Editors research listening analytics and experts • 21st Century Mom® • BabyCenter Talk • Site analytics; • Culturally embedded Panel Tracker™ tracking the mindset editors in 22 markets and behaviors of new • Global market • Moderated • Medical Advisory & expectant moms surveys conversations Boards in every • Mobile browser and market • Moms with children - • Monitoring app usage 9 to 12+ years old community conversations • Due date/child’s age 4 © BabyCenter, LLC. Confidential. All rights reserved.
  • 5. Mining conversations For deep marketing insights Index of when conversations containing each the term are most likely to peak by stage Estate Pre Planning/life school insurance BabyCenter Mom Planning for second child Diapers, Formula costs Baby registry Medical discussions Source: BabyCenter 21st Century Mom® insights © BabyCenter, LLC. Confidential. All rights reserved.
  • 6. Meet the 21st Century Global Mom® Social Mobile New needs Media shifted 99% of the 20MM 45% of Mexican 73% of UK moms 7 additional hours of Brazilian women online women purchased a change their purchase parenting cuts into a have visited a social site smartphone as a result criteria; 62% change Canadian mom’s media in the past month of becoming a mom the brands they buy usage Source: BabyCenter 21st Century Mom® Report, June 2009 with March 2011 update. © BabyCenter, LLC. Confidential. All rights reserved.
  • 7. Delivering remarkably right consumer experiences across all platforms BabyCenter.com My Pregnancy Mobile Optimized iPad Birth Classes My Baby Today 22markets worldwide Today Websites in 22 markets © BabyCenter, LLC. Confidential. All rights reserved.
  • 8. Consider this: there are over 130 million babies born every year 350,000 babies born every day around the 350,000 globe Only 1 in 5 are born to mothers with access 1 in 5 to the Internet 3 in 5 Yet 3 in 5 have a mobile phone © BabyCenter, LLC. Confidential. All rights reserved.
  • 9. Enormous opportunity to expand reach to new audiences lower in the pyramid The Facts: As the world approaches 6 billion mobile devices,digital media is fundamentally shifting Smart phones & tablets Massive consumer shift Feature phones Unreached, Middle Class Audience Feature phones The true bottom of the pyramid © BabyCenter, LLC. Confidential. All rights reserved.
  • 10. Give the team room to innovate and trust them to drive the business Centralize and Embrace centralized best practices, while localize facilitating local activation Communicate Company DNA must be reinforced through often multiple channels Operationalize Every employee impacts your product innovation © BabyCenter, LLC. Confidential. All rights reserved.

Editor's Notes

  1. Opening with a video – hear the voices of editors, it’s what we care the most about.
  2. For this build, Ghana comes on for public health solutions. And we should use the Grammeen logo. Russia needs to say on for mobile solutions. And in the US, we can add the Text4Baby logo.
  3. 88% of mums shopped online in the past 30 days, and 62% would do all of their shopping online US but Spanish Speakers are 55% more likely to have a smartphone than the general population and 32% more likely to have one than moms overall
  4. Include android?First Global Pregnancy AppLaunched on iPhone and AndroidOver 500k Downloads in 6 monthsApps Magazine Top 100 Greatest AppsWebDesktopiPhoneiPadAndroidSMS/IVRPublic Health
  5. Include android?First Global Pregnancy AppLaunched on iPhone and AndroidOver 500k Downloads in 6 monthsApps Magazine Top 100 Greatest Apps
  6. INNA—I DROPPED THESE IN FROM THE INNOVATION AT THE SPEED OF MOM DECK. As the world approaches 5 billion mobile devices, digital media is fundamentally shifting
  7. Include android?First Global Pregnancy AppLaunched on iPhone and AndroidOver 500k Downloads in 6 monthsApps Magazine Top 100 Greatest Apps