Flightcase is a Network Monitoring Center Provider and a well - received managed service provider. We deliver comprehensive service into network traffic.
2. What is Network Monitoring?
• Network Monitoring means continuously monitor a
networks performance.
• That generate notifications about network failure or
any outage occurs for administrator via messaging
systems.
• That helps enterprise to boost their revenue by
advance notification about network issue.
http://fltcase.com
3. • Flight case provides 24/7 world class network
monitoring center and efficient technical support.
• Flight case is a Network Monitoring Center
Provider and a well - received managed service
provider.
• Our solutions are built on vast experience,
processes, systems and tools - all developed
and proven over time.
About Network Monitoring Center?
http://fltcase.com
4. We support clientele varying from supporting
network operations of niche telecom companies to
managing /reporting Accounting / Data analysis
tasks for companies based out of US, UK and Middle
East.
About us
http://fltcase.com
5. Key Network Monitoring
Features
Troubleshooting at Level ½ on VOIP Platforms &
switches.
Monitoring and doing initial activity to understand
customer/vendor issues.
Trouble ticket management , performance management
as per client tools.
Handling tickets and responding as per SLAs
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6. Continued…
Dealing with Vendors (Termination Providers) for all
type of technical issue through Mail or Live Chat
Full understanding of SIP/IP protocols, knowledge of
Unix
Configures, testing, and monitoring LAN/WAN
equipments and related soft switches.
Network performance management Phone & Email
management
http://fltcase.com
7. Flight case Advantages:
Handling dedicated NOC of more than 150 network
professional
Our suite of services can be easily scaled and
customized to assist any business
Process Oriented 24 x 7 support infrastructure
Tier 1 to Tier 3 support backed by Subject matter
experts to Team Leaders/Managers
Cross functionality support in the telecom domain
Facilitation towards Issue Resolution
http://fltcase.com