SlideShare a Scribd company logo
1 of 27
The 360-Degree Marketing Communications Strategy August 22, 20101:30 p.m. Frank Fortin, Massachusetts Medical Society Jaime Nolan, IntrinXec Management Inc. Nan Dawkins, Serengeti Communications www.asaecenter.org Connecting Great Ideas and Great People
Once Upon a Time … Photo credit: jsbanks42 via flickr.com
Photo credits: International Center for Tropical Agriculture (left); polyscene (right) via flickr.com
Align With Business Objectives Photo credit: DVIDSHUB via flickr.com
No Magic Pill Photo credit: thomasthomas via flickr.com
Nothing Goes Away: Every Tool Has Value Photo credit: siomuzzz via flickr.com
They All Have to Work Together Photo credit: MITO SettembreMusica via flickr.com
The Funnel is Still Relevant
The Funnel is Still Relevant
The Funnel is Still Relevant
Know Thy Community Photo credit: twose via flickr.com
Social Technographics Ladder © 2009 Forrester Research
Massachusetts Medical Society Members: All Ages 2008	         2009 Vs. US adults=100  50   59    67  63  101 117
MMS Member Survey:Preferred Communication Modes %
MMS Member Survey:Preferred Communication Modes %
Experiment and Learn Quickly and Cheaply  Photo credit: WilliamBullimore via flickr.com
Communicate to your outposts … Photo credit: Shawn Allen via flickr.com
… and bring them back home Photo credit: syntheticpanda via flickr.com
Cross Promote Photo credit: peterfuchs via flickr.com
Your Checklist Could Look Like This … ,[object Object]
Magazine
Website
Email newsletters
Search
Direct mail

More Related Content

What's hot

Digital marketing channel strategy
Digital marketing channel strategyDigital marketing channel strategy
Digital marketing channel strategy
jfknet
 
Digital Sales Presentation
Digital Sales PresentationDigital Sales Presentation
Digital Sales Presentation
CWKelly6
 
Building a Marketing Operations Program
Building a Marketing Operations ProgramBuilding a Marketing Operations Program
Building a Marketing Operations Program
Lionbridge
 
Customer Retention Strategy
Customer Retention StrategyCustomer Retention Strategy
Customer Retention Strategy
Avinash Kumar
 
CRM Training PPT - 1-11-15 RevisionAY
CRM Training PPT - 1-11-15 RevisionAYCRM Training PPT - 1-11-15 RevisionAY
CRM Training PPT - 1-11-15 RevisionAY
Targetcast
 

What's hot (20)

Loyalty Program.pptx
Loyalty Program.pptxLoyalty Program.pptx
Loyalty Program.pptx
 
Marketing Team Organizational Structures
Marketing Team Organizational StructuresMarketing Team Organizational Structures
Marketing Team Organizational Structures
 
Importance Of Retention
Importance Of RetentionImportance Of Retention
Importance Of Retention
 
Digital marketing channel strategy
Digital marketing channel strategyDigital marketing channel strategy
Digital marketing channel strategy
 
DIGITAL MARKETING
DIGITAL MARKETINGDIGITAL MARKETING
DIGITAL MARKETING
 
Digital Sales Presentation
Digital Sales PresentationDigital Sales Presentation
Digital Sales Presentation
 
ARR guidance deck
ARR guidance deckARR guidance deck
ARR guidance deck
 
A Customer experience management framework
A Customer experience management frameworkA Customer experience management framework
A Customer experience management framework
 
Building a Marketing Operations Program
Building a Marketing Operations ProgramBuilding a Marketing Operations Program
Building a Marketing Operations Program
 
Customer experience overview
Customer experience overview Customer experience overview
Customer experience overview
 
Marketing Automation Process - Presentation
Marketing Automation Process - PresentationMarketing Automation Process - Presentation
Marketing Automation Process - Presentation
 
Customer Loyalty & Retention Strategies
Customer Loyalty & Retention StrategiesCustomer Loyalty & Retention Strategies
Customer Loyalty & Retention Strategies
 
Effects of factor analysis on the questionnaire of strategic marketing mix on...
Effects of factor analysis on the questionnaire of strategic marketing mix on...Effects of factor analysis on the questionnaire of strategic marketing mix on...
Effects of factor analysis on the questionnaire of strategic marketing mix on...
 
Customer Retention Strategy
Customer Retention StrategyCustomer Retention Strategy
Customer Retention Strategy
 
CRM Training PPT - 1-11-15 RevisionAY
CRM Training PPT - 1-11-15 RevisionAYCRM Training PPT - 1-11-15 RevisionAY
CRM Training PPT - 1-11-15 RevisionAY
 
Digital marketing workshop
Digital marketing workshopDigital marketing workshop
Digital marketing workshop
 
Guide To Segmentation
Guide To SegmentationGuide To Segmentation
Guide To Segmentation
 
Cross Functional Alignment Around the Customer Processes to Drive Success
Cross Functional Alignment Around the Customer Processes to Drive SuccessCross Functional Alignment Around the Customer Processes to Drive Success
Cross Functional Alignment Around the Customer Processes to Drive Success
 
5 Steps to Lead Scoring
5 Steps to Lead Scoring5 Steps to Lead Scoring
5 Steps to Lead Scoring
 
Big Data & Analytics 101: How Customer Lifetime Value Enhances Predictive Mar...
Big Data & Analytics 101: How Customer Lifetime Value Enhances Predictive Mar...Big Data & Analytics 101: How Customer Lifetime Value Enhances Predictive Mar...
Big Data & Analytics 101: How Customer Lifetime Value Enhances Predictive Mar...
 

Similar to The 360 Degree Mrketing Communications Strategy

Family and social media
Family and social mediaFamily and social media
Family and social media
willivey
 
The impact of social media
The impact of social mediaThe impact of social media
The impact of social media
Henriquez101
 
Technology: an effective way to Promote Social Good
Technology: an effective way to Promote Social Good Technology: an effective way to Promote Social Good
Technology: an effective way to Promote Social Good
11lap11
 
Ou grand rounds.08.2011
Ou grand rounds.08.2011Ou grand rounds.08.2011
Ou grand rounds.08.2011
Clara Song
 
Human Resources: Social Media Matters
Human Resources: Social Media MattersHuman Resources: Social Media Matters
Human Resources: Social Media Matters
Blue Door Consulting
 
Film 260 facebook fatigue
Film 260   facebook fatigueFilm 260   facebook fatigue
Film 260 facebook fatigue
aschjo
 

Similar to The 360 Degree Mrketing Communications Strategy (20)

Family and social media
Family and social mediaFamily and social media
Family and social media
 
Social Media for a Small Business
Social Media for a Small BusinessSocial Media for a Small Business
Social Media for a Small Business
 
SSPR.2011
SSPR.2011SSPR.2011
SSPR.2011
 
The impact of social media
The impact of social mediaThe impact of social media
The impact of social media
 
Fundraising and Social Media - Davethecfre at CLPGH Foundation Center
Fundraising and Social Media - Davethecfre at CLPGH Foundation CenterFundraising and Social Media - Davethecfre at CLPGH Foundation Center
Fundraising and Social Media - Davethecfre at CLPGH Foundation Center
 
Social Media and Fundraising - Guest Lecture at Point Park University
Social Media and Fundraising - Guest Lecture at Point Park UniversitySocial Media and Fundraising - Guest Lecture at Point Park University
Social Media and Fundraising - Guest Lecture at Point Park University
 
Technology: an effective way to Promote Social Good
Technology: an effective way to Promote Social Good Technology: an effective way to Promote Social Good
Technology: an effective way to Promote Social Good
 
Social media at 50,000 feet
Social media at 50,000 feetSocial media at 50,000 feet
Social media at 50,000 feet
 
M&W-2011-2-of-2
M&W-2011-2-of-2M&W-2011-2-of-2
M&W-2011-2-of-2
 
Social Media and Organizational Change, mw2011 (2 of 2)
Social Media and Organizational Change, mw2011 (2 of 2)Social Media and Organizational Change, mw2011 (2 of 2)
Social Media and Organizational Change, mw2011 (2 of 2)
 
The Influence of Social Media on our Ever-Evolving Society
The Influence of Social Media on our Ever-Evolving SocietyThe Influence of Social Media on our Ever-Evolving Society
The Influence of Social Media on our Ever-Evolving Society
 
Best Practices in Social Media: Part I
Best Practices in Social Media: Part IBest Practices in Social Media: Part I
Best Practices in Social Media: Part I
 
March 2010 Dovia Presentation
March 2010 Dovia PresentationMarch 2010 Dovia Presentation
March 2010 Dovia Presentation
 
Ou grand rounds.08.2011
Ou grand rounds.08.2011Ou grand rounds.08.2011
Ou grand rounds.08.2011
 
Successful Social Media for Non-Profits
Successful Social Media for Non-ProfitsSuccessful Social Media for Non-Profits
Successful Social Media for Non-Profits
 
Human Resources: Social Media Matters
Human Resources: Social Media MattersHuman Resources: Social Media Matters
Human Resources: Social Media Matters
 
Digital Relationships
Digital RelationshipsDigital Relationships
Digital Relationships
 
Film 260 facebook fatigue
Film 260   facebook fatigueFilm 260   facebook fatigue
Film 260 facebook fatigue
 
Hospital Social Media
Hospital Social MediaHospital Social Media
Hospital Social Media
 
Make Healthcare Awesome
Make Healthcare AwesomeMake Healthcare Awesome
Make Healthcare Awesome
 

Recently uploaded

Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
lizamodels9
 
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service BangaloreCall Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
amitlee9823
 
Call Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service NoidaCall Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service Noida
dlhescort
 
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
dlhescort
 
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
amitlee9823
 
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
daisycvs
 
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
dollysharma2066
 
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
amitlee9823
 

Recently uploaded (20)

VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
 
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRLBAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
 
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service AvailableCall Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
Call Girls Ludhiana Just Call 98765-12871 Top Class Call Girl Service Available
 
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
Call Girls In DLf Gurgaon ➥99902@11544 ( Best price)100% Genuine Escort In 24...
 
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service BangaloreCall Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
Call Girls Hebbal Just Call 👗 7737669865 👗 Top Class Call Girl Service Bangalore
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 May
 
Business Model Canvas (BMC)- A new venture concept
Business Model Canvas (BMC)-  A new venture conceptBusiness Model Canvas (BMC)-  A new venture concept
Business Model Canvas (BMC)- A new venture concept
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMAN
 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
 
Call Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service NoidaCall Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service Noida
 
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
Call Girls in Delhi, Escort Service Available 24x7 in Delhi 959961-/-3876
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and pains
 
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptx
 
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
Call Girls Kengeri Satellite Town Just Call 👗 7737669865 👗 Top Class Call Gir...
 
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
 
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
 
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
 
Organizational Transformation Lead with Culture
Organizational Transformation Lead with CultureOrganizational Transformation Lead with Culture
Organizational Transformation Lead with Culture
 

The 360 Degree Mrketing Communications Strategy