Övge Gülşeni

Turkey Turkey

Unit Head at Turkcell Global Bilgi

Telecom / Mobile

Over a decade of experience in Marketing Research, Quantitative Methods, Process and Quality Improvement, Statistical Analysis, Econometry, Customer Experience Improvement, Voice of the Customer (VoC), Voice of the Employee (VoE), Agile Project Management, and Product Management subjects. An innovative and entrepreneurial thinker who is willing to uncover new digital product or business model opportunities, create effective quality and process improvement solutions, build customer / consumer or employee engagement and satisfaction, and sell them to leadership. Passionate about understanding customer / employee behavior and attitudes with qualitative and quantitative methods. Builds...