Embitel invites you to 5th Webinar of the Retail e-Commerce Series which is titled: “E-Tailing Approach: Customer Acquisition and Retention” on 15th Apr’10, Thursday at 4PM to 5PM by Daniel Rebhorn who is Industry expert with more than 14 years of experience in retail e-Commerce and e-Marketing.

1. WEBINAR INVITATION from EMBITEL
Topic: e-Retailing Approach: Customer Acquisition and Retention
Greetings!
Embitel Technologies wishes you a wholesome year 2010.
Embitel pleased to announce our 5th Webinar of the Retail e-
Commerce Series, titled:
“E-Tailing Approach: Customer Acquisition and Retention”
On 15th Apr’10, Thursday at 4PM to 5PM
Click here for Quick Registration
https://www2.gotomeeting.com/register/285853346
We are sure that you would be interested to participate in this
webinar and also will nominate your colleagues in our programs.
Thank you for your interest

2. You should attend this webinar if you believe:
 Companies are surviving on customers hence proper
alignment of marketing strategies with customer activities is
essential.
 Strong customer relationships are highly rewarding
 Retaining an existing customer involves 3-5 times less cost
than recruiting a new one.
 Cost per acquisition is high hence calls for seasoned technique
deployment.
 80% of the sales come from 20% of the customers hence
spotting the right prospect is required
Today’s economy is consumer-driven and one cannot afford to shift the
focus from them. A committed customer will continue to put his/her
faith on you, blind-folded & increasingly assume a role of partner
who helps in acquiring new customers.
Generation of Leads (hunting) and Building of Trust & Strong Relationship
(farming) with Customers. Mr. Daniel Reborn will guide you through
with his time tested expertise.
Webinar Agenda:
• Customer Acquisition strategies
• Customer Retentions strategies
• How to drive business growth
• Latest Trends
• Do’s & Don’ts
• A few instances to share

3. Speaker: Mr. Daniel Rebhorn
- Founder, dmc GmbH Germany and Chairman, Embitel India
- Industry expert with more than 14 years of experience in retail e-
Commerce and e-Marketing
When: 15th Apr’10, Thursday
Time: 4PM to 5PM Indian Time
Venue: Just stay in front of your PC
Cost: Complementary (Free)
Click here for Quick Registration
https://www2.gotomeeting.com/register/285853346
Note: After registration you will get a thank you mail with a link, which need to be
clicked during the time of webinar. We look forward to your participation. Please
feel free to contact us at e.seminar@embitel.com or call us at +91-80-41694213.
Minimum system requirement: PC with internet connection and Headphone.
For More Information you can visit
http://www.embitel.com/e-Retailing_Webinar_Customer.79.0.html

4. Best Regards,
Embitel Team
Unit No: 208 to 216, 2nd Floor, Delta Block,
Sigma Soft Tech Park, Whitefield Road, Ramagondanahalli,
Bangalore, India - 560066
Ph: +91 80 41694213
E-Mail Id: sales@embitel.com