SlideShare a Scribd company logo
1 of 16
Download to read offline
How You Make a Difference
 How You Make a Difference
Northwestern Health Sciences University Board of Trustees
                  November 7, 2009

                 Ellen‐Earle Chaffee, Ph.D.
Association of Governing Boards of Universities and Colleges
Role of the Board
Role of the Board
Look Up, Out, Around, Down
Fiduciary and Strategic
Fiduciary and Strategic
       Fiduciary and Strategic

   Ensure 
   E
                  • FIDUCIARY: Are we doing 
organization 
                                  pp
                    what we are supposed to 
  fulfills its 
  fulfills its
   mission
                    do?

    Ensure 
organization’s • STRATEGIC: Will we exist
organization s   STRATEGIC: Will we exist 
  long‐term      and succeed “forever?”
   viability
Fiduciary Duty
                             Fiduciary Duty




Duty of CARE                   Duty of LOYALTY            Duty of OBEDIENCE
• Decide and act in good       • Decide and act in the    • Faithful to founding 
  faith                          best interest of the       documents
• Prudent person level of        organization, protect    • Obey the law
  care                           and support
                                 and support


              Where does it say, “Focus on finances???”
…and once in awhile, maybe…
…and once in awhile, maybe…
Strategic is Not
     Strategic is Not




Where are THEY looking, much of the time??
Where are THEY looking, much of the time??
Strategic Topics
                   Strategic Topics
•   Vision                 •   Results
•   Strategy               •   Long term
•   Concepts
           p               •   Business plan
                                         p
•   Resources              •   Customer  wants/needs
•   Future                 •   Evidence
•   Expertise              •   Competition
•   Support                •   Quality
•   Readiness
    R di                   •   Efficiency
                               Effi i
•   Productivity           •   Brand, positioning
Strategic Questions
           Strategic Questions
• What are we missing?
  What are we missing?
• What would be the 5‐10 year impact?
• How does this advance our strategy?
        d     hi d                    ?
• What are the key national trends?
• Have you had a [comprehensive physical, 
           ,g            g pp        y, ]       y
  vacation, great learning opportunity, …] lately?
• Is there anything on your mind that we can 
  help you think through?
  help you think through?
Strategic Engagement at NW
     Strategic Engagement at NW
• Academic Affairs Committee topics
   – Integrative curriculum, faculty development, research, 
     metrics and progress
• Finance Committee topics
  Finance Committee topics
   – Recruitment, retention, IT, capital/equipment needs, 
     financing the strategy, metrics and progress
• Development Committee topics
  Development Committee topics
   – Financing the strategy, alumni goals, partnerships, metrics 
     and progress
• C
  Committee on Trustees topics
      i        T           i
   – Balanced Scorecard development, becoming a strategy‐
     focused university and board, metrics and progress
Board Staff Indiv. Communication
Board‐Staff Indiv. Communication
                   Board of Trustees
                   B d fT




       University President Board Chair




                University Personnel
Governance Pyramid
G          P    id
FIDUCIARY, STRATEGIC, AND INTERPRETIVE
Integrated Systems Theory
                                                 INTERPRETIVE
                                         Cultural, Social Systems
                                         C lt l S i l S t


                                                       STRATEGIC
                                                Biological Systems
                                                Bi l i l S


                                                   FIDUCIARY
                                             Mechanical Systems
                                                h i l
Governance as Leadership: Reframing the Work of Non‐Profit Boards by Richard P. Chait, William P. Ryan, and Barbara E. Taylor, NY:: Wiley, 2004.
Integrative Health Care
             INTERPRETIVE
     Encourage, expect, explain, provide….
            g , p , p ,p



                STRATEGIC
 Are we increasing VALUE for students/patients?
Are we increasing VALUE for the university/clinic? 


                FIDUCIARY
               Root Cause Analyses
             Electronic Patient Record
             El t i P ti t R         d
Governance Pyramid
    INTERPRETIVE
     Learn, communicate
          ,



       STRATEGIC
       Strategic thinking
      Balanced scorecard


       FIDUCIARY
   Policies, audits, consultants

More Related Content

Similar to Fiduciary, Strategic, And Interpretive Roles Of The Board

Navigating Strategic Change - John Pritchard, Durham University and Olivia Ke...
Navigating Strategic Change - John Pritchard, Durham University and Olivia Ke...Navigating Strategic Change - John Pritchard, Durham University and Olivia Ke...
Navigating Strategic Change - John Pritchard, Durham University and Olivia Ke...Association of University Administrators
 
Ed Linking Strategy And Governance C4 D4
Ed Linking Strategy And Governance C4 D4Ed Linking Strategy And Governance C4 D4
Ed Linking Strategy And Governance C4 D4ocasiconference
 
Linking Strategy And Governance
Linking Strategy And GovernanceLinking Strategy And Governance
Linking Strategy And Governancesettlementatwork
 
Oragnization development OD (INTRODUCTION)
Oragnization development OD (INTRODUCTION)Oragnization development OD (INTRODUCTION)
Oragnization development OD (INTRODUCTION)shagun jain
 
Driving Corporate Culture in Today’s Marketplace
Driving Corporate Culture in Today’s MarketplaceDriving Corporate Culture in Today’s Marketplace
Driving Corporate Culture in Today’s MarketplaceHuman Capital Media
 
How Project Portfolio Management Ties Leadership, Strategic IQ, and Organizat...
How Project Portfolio Management Ties Leadership, Strategic IQ, and Organizat...How Project Portfolio Management Ties Leadership, Strategic IQ, and Organizat...
How Project Portfolio Management Ties Leadership, Strategic IQ, and Organizat...Tim Washington
 
The Role of the HR Professional in Creating a High-Performance Organisation
The Role of the HR Professional in Creating a High-Performance OrganisationThe Role of the HR Professional in Creating a High-Performance Organisation
The Role of the HR Professional in Creating a High-Performance OrganisationThe HR Observer
 
The Role of Heads of Department in Whole-School Strategic and Development Pla...
The Role of Heads of Department in Whole-School Strategic and Development Pla...The Role of Heads of Department in Whole-School Strategic and Development Pla...
The Role of Heads of Department in Whole-School Strategic and Development Pla...Mark S. Steed
 
Pivotal role of Intelligence analysts in intelligence-led-policing
Pivotal role of Intelligence analysts in intelligence-led-policingPivotal role of Intelligence analysts in intelligence-led-policing
Pivotal role of Intelligence analysts in intelligence-led-policingDalene
 
Pivotal role of intelligence analysis in ILP
Pivotal role of intelligence analysis in ILPPivotal role of intelligence analysis in ILP
Pivotal role of intelligence analysis in ILPdalened
 
Chapter 1 the knowledge context
Chapter 1   the knowledge contextChapter 1   the knowledge context
Chapter 1 the knowledge contextZinia Khan
 
CEO Capacity Building Workshop 2013 for Business Assocaitions
CEO Capacity Building Workshop 2013 for Business AssocaitionsCEO Capacity Building Workshop 2013 for Business Assocaitions
CEO Capacity Building Workshop 2013 for Business AssocaitionsHammad Siddiqui
 
Ira oct 2010
Ira oct 2010Ira oct 2010
Ira oct 2010bmiriello
 
Cultural Transformation vs Change - Richard Barrett
Cultural Transformation vs Change - Richard Barrett Cultural Transformation vs Change - Richard Barrett
Cultural Transformation vs Change - Richard Barrett ValuesCentre
 
Beyond the Bandaid: The Critical Difference Between Ethics and Compliance Tra...
Beyond the Bandaid: The Critical Difference Between Ethics and Compliance Tra...Beyond the Bandaid: The Critical Difference Between Ethics and Compliance Tra...
Beyond the Bandaid: The Critical Difference Between Ethics and Compliance Tra...BizLibrary
 

Similar to Fiduciary, Strategic, And Interpretive Roles Of The Board (20)

Navigating Strategic Change - John Pritchard, Durham University and Olivia Ke...
Navigating Strategic Change - John Pritchard, Durham University and Olivia Ke...Navigating Strategic Change - John Pritchard, Durham University and Olivia Ke...
Navigating Strategic Change - John Pritchard, Durham University and Olivia Ke...
 
Pietranton-Deal-Williams: ASHA's Implementation of the Balanced Scorecard
Pietranton-Deal-Williams: ASHA's Implementation of the Balanced ScorecardPietranton-Deal-Williams: ASHA's Implementation of the Balanced Scorecard
Pietranton-Deal-Williams: ASHA's Implementation of the Balanced Scorecard
 
Ed Linking Strategy And Governance C4 D4
Ed Linking Strategy And Governance C4 D4Ed Linking Strategy And Governance C4 D4
Ed Linking Strategy And Governance C4 D4
 
Linking Strategy And Governance
Linking Strategy And GovernanceLinking Strategy And Governance
Linking Strategy And Governance
 
Oragnization development OD (INTRODUCTION)
Oragnization development OD (INTRODUCTION)Oragnization development OD (INTRODUCTION)
Oragnization development OD (INTRODUCTION)
 
Driving Corporate Culture in Today’s Marketplace
Driving Corporate Culture in Today’s MarketplaceDriving Corporate Culture in Today’s Marketplace
Driving Corporate Culture in Today’s Marketplace
 
How Project Portfolio Management Ties Leadership, Strategic IQ, and Organizat...
How Project Portfolio Management Ties Leadership, Strategic IQ, and Organizat...How Project Portfolio Management Ties Leadership, Strategic IQ, and Organizat...
How Project Portfolio Management Ties Leadership, Strategic IQ, and Organizat...
 
Boards behaving badly getting your board working better, together
Boards behaving badly getting your board working better, togetherBoards behaving badly getting your board working better, together
Boards behaving badly getting your board working better, together
 
The Role of the HR Professional in Creating a High-Performance Organisation
The Role of the HR Professional in Creating a High-Performance OrganisationThe Role of the HR Professional in Creating a High-Performance Organisation
The Role of the HR Professional in Creating a High-Performance Organisation
 
Strategy design
Strategy designStrategy design
Strategy design
 
The Role of Heads of Department in Whole-School Strategic and Development Pla...
The Role of Heads of Department in Whole-School Strategic and Development Pla...The Role of Heads of Department in Whole-School Strategic and Development Pla...
The Role of Heads of Department in Whole-School Strategic and Development Pla...
 
Pivotal role of Intelligence analysts in intelligence-led-policing
Pivotal role of Intelligence analysts in intelligence-led-policingPivotal role of Intelligence analysts in intelligence-led-policing
Pivotal role of Intelligence analysts in intelligence-led-policing
 
Pivotal role of intelligence analysis in ILP
Pivotal role of intelligence analysis in ILPPivotal role of intelligence analysis in ILP
Pivotal role of intelligence analysis in ILP
 
Melvyn Neate
Melvyn NeateMelvyn Neate
Melvyn Neate
 
Chapter 1 the knowledge context
Chapter 1   the knowledge contextChapter 1   the knowledge context
Chapter 1 the knowledge context
 
CEO Capacity Building Workshop 2013 for Business Assocaitions
CEO Capacity Building Workshop 2013 for Business AssocaitionsCEO Capacity Building Workshop 2013 for Business Assocaitions
CEO Capacity Building Workshop 2013 for Business Assocaitions
 
Ira oct 2010
Ira oct 2010Ira oct 2010
Ira oct 2010
 
Cultural Transformation vs Change - Richard Barrett
Cultural Transformation vs Change - Richard Barrett Cultural Transformation vs Change - Richard Barrett
Cultural Transformation vs Change - Richard Barrett
 
Tracey Bell-Reeves
Tracey Bell-ReevesTracey Bell-Reeves
Tracey Bell-Reeves
 
Beyond the Bandaid: The Critical Difference Between Ethics and Compliance Tra...
Beyond the Bandaid: The Critical Difference Between Ethics and Compliance Tra...Beyond the Bandaid: The Critical Difference Between Ethics and Compliance Tra...
Beyond the Bandaid: The Critical Difference Between Ethics and Compliance Tra...
 

More from Ellen Chaffee

University governing board roles and responsibilities
University governing board roles and responsibilitiesUniversity governing board roles and responsibilities
University governing board roles and responsibilitiesEllen Chaffee
 
Higher Education's Dilemma
Higher Education's DilemmaHigher Education's Dilemma
Higher Education's DilemmaEllen Chaffee
 
Coping with the lost decade: How boards and presidents can lead through change
Coping with the lost decade: How boards and presidents can lead through changeCoping with the lost decade: How boards and presidents can lead through change
Coping with the lost decade: How boards and presidents can lead through changeEllen Chaffee
 
Board roles in meeting financial challenges
Board roles in meeting financial challengesBoard roles in meeting financial challenges
Board roles in meeting financial challengesEllen Chaffee
 
Better cheaper faster board-ceo partnership for change
Better cheaper faster   board-ceo partnership for changeBetter cheaper faster   board-ceo partnership for change
Better cheaper faster board-ceo partnership for changeEllen Chaffee
 
Strategic Finance For A University System
Strategic Finance For A University SystemStrategic Finance For A University System
Strategic Finance For A University SystemEllen Chaffee
 
Intro To Balanced Scorecard
Intro To Balanced ScorecardIntro To Balanced Scorecard
Intro To Balanced ScorecardEllen Chaffee
 
Governance For NRECA
Governance For NRECAGovernance For NRECA
Governance For NRECAEllen Chaffee
 
Board Workshop On Strategic Governance And Finance
Board Workshop On Strategic Governance And FinanceBoard Workshop On Strategic Governance And Finance
Board Workshop On Strategic Governance And FinanceEllen Chaffee
 
2009 Webinar On Strategic Change
2009 Webinar On Strategic Change2009 Webinar On Strategic Change
2009 Webinar On Strategic ChangeEllen Chaffee
 

More from Ellen Chaffee (11)

University governing board roles and responsibilities
University governing board roles and responsibilitiesUniversity governing board roles and responsibilities
University governing board roles and responsibilities
 
Higher Education's Dilemma
Higher Education's DilemmaHigher Education's Dilemma
Higher Education's Dilemma
 
Coping with the lost decade: How boards and presidents can lead through change
Coping with the lost decade: How boards and presidents can lead through changeCoping with the lost decade: How boards and presidents can lead through change
Coping with the lost decade: How boards and presidents can lead through change
 
Board roles in meeting financial challenges
Board roles in meeting financial challengesBoard roles in meeting financial challenges
Board roles in meeting financial challenges
 
Better cheaper faster board-ceo partnership for change
Better cheaper faster   board-ceo partnership for changeBetter cheaper faster   board-ceo partnership for change
Better cheaper faster board-ceo partnership for change
 
Strategic Finance For A University System
Strategic Finance For A University SystemStrategic Finance For A University System
Strategic Finance For A University System
 
Strategic Change
Strategic ChangeStrategic Change
Strategic Change
 
Intro To Balanced Scorecard
Intro To Balanced ScorecardIntro To Balanced Scorecard
Intro To Balanced Scorecard
 
Governance For NRECA
Governance For NRECAGovernance For NRECA
Governance For NRECA
 
Board Workshop On Strategic Governance And Finance
Board Workshop On Strategic Governance And FinanceBoard Workshop On Strategic Governance And Finance
Board Workshop On Strategic Governance And Finance
 
2009 Webinar On Strategic Change
2009 Webinar On Strategic Change2009 Webinar On Strategic Change
2009 Webinar On Strategic Change
 

Recently uploaded

Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Neil Kimberley
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Roland Driesen
 
7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...Paul Menig
 
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...Any kyc Account
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMANIlamathiKannappan
 
Grateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfGrateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfPaul Menig
 
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756dollysharma2066
 
John Halpern sued for sexual assault.pdf
John Halpern sued for sexual assault.pdfJohn Halpern sued for sexual assault.pdf
John Halpern sued for sexual assault.pdfAmzadHosen3
 
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...amitlee9823
 
Organizational Transformation Lead with Culture
Organizational Transformation Lead with CultureOrganizational Transformation Lead with Culture
Organizational Transformation Lead with CultureSeta Wicaksana
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxWorkforce Group
 
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...Aggregage
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.Aaiza Hassan
 
How to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityHow to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityEric T. Tung
 
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...anilsa9823
 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLSeo
 
HONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsHONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsMichael W. Hawkins
 
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒anilsa9823
 

Recently uploaded (20)

Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023Mondelez State of Snacking and Future Trends 2023
Mondelez State of Snacking and Future Trends 2023
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...
 
7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...
 
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMAN
 
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabiunwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
 
Grateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfGrateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdf
 
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Mahipalpur Delhi Contact Us 8377877756
 
John Halpern sued for sexual assault.pdf
John Halpern sued for sexual assault.pdfJohn Halpern sued for sexual assault.pdf
John Halpern sued for sexual assault.pdf
 
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
 
Organizational Transformation Lead with Culture
Organizational Transformation Lead with CultureOrganizational Transformation Lead with Culture
Organizational Transformation Lead with Culture
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptx
 
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.
 
How to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityHow to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League City
 
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
 
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
 
HONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsHONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael Hawkins
 
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
 

Fiduciary, Strategic, And Interpretive Roles Of The Board

  • 1. How You Make a Difference How You Make a Difference Northwestern Health Sciences University Board of Trustees November 7, 2009 Ellen‐Earle Chaffee, Ph.D. Association of Governing Boards of Universities and Colleges
  • 2. Role of the Board Role of the Board
  • 5. Fiduciary and Strategic Fiduciary and Strategic Ensure  E • FIDUCIARY: Are we doing  organization  pp what we are supposed to  fulfills its  fulfills its mission do? Ensure  organization’s • STRATEGIC: Will we exist organization s  STRATEGIC: Will we exist  long‐term  and succeed “forever?” viability
  • 6. Fiduciary Duty Fiduciary Duty Duty of CARE Duty of LOYALTY Duty of OBEDIENCE • Decide and act in good  • Decide and act in the  • Faithful to founding  faith best interest of the  documents • Prudent person level of  organization, protect  • Obey the law care and support and support Where does it say, “Focus on finances???”
  • 7. …and once in awhile, maybe… …and once in awhile, maybe…
  • 8. Strategic is Not Strategic is Not Where are THEY looking, much of the time?? Where are THEY looking, much of the time??
  • 9. Strategic Topics Strategic Topics • Vision • Results • Strategy • Long term • Concepts p • Business plan p • Resources • Customer  wants/needs • Future • Evidence • Expertise • Competition • Support • Quality • Readiness R di • Efficiency Effi i • Productivity • Brand, positioning
  • 10. Strategic Questions Strategic Questions • What are we missing? What are we missing? • What would be the 5‐10 year impact? • How does this advance our strategy? d hi d ? • What are the key national trends? • Have you had a [comprehensive physical,  ,g g pp y, ] y vacation, great learning opportunity, …] lately? • Is there anything on your mind that we can  help you think through? help you think through?
  • 11. Strategic Engagement at NW Strategic Engagement at NW • Academic Affairs Committee topics – Integrative curriculum, faculty development, research,  metrics and progress • Finance Committee topics Finance Committee topics – Recruitment, retention, IT, capital/equipment needs,  financing the strategy, metrics and progress • Development Committee topics Development Committee topics – Financing the strategy, alumni goals, partnerships, metrics  and progress • C Committee on Trustees topics i T i – Balanced Scorecard development, becoming a strategy‐ focused university and board, metrics and progress
  • 12. Board Staff Indiv. Communication Board‐Staff Indiv. Communication Board of Trustees B d fT University President Board Chair University Personnel
  • 13. Governance Pyramid G P id FIDUCIARY, STRATEGIC, AND INTERPRETIVE
  • 14. Integrated Systems Theory INTERPRETIVE Cultural, Social Systems C lt l S i l S t STRATEGIC Biological Systems Bi l i l S FIDUCIARY Mechanical Systems h i l Governance as Leadership: Reframing the Work of Non‐Profit Boards by Richard P. Chait, William P. Ryan, and Barbara E. Taylor, NY:: Wiley, 2004.
  • 15. Integrative Health Care INTERPRETIVE Encourage, expect, explain, provide…. g , p , p ,p STRATEGIC Are we increasing VALUE for students/patients? Are we increasing VALUE for the university/clinic?  FIDUCIARY Root Cause Analyses Electronic Patient Record El t i P ti t R d
  • 16. Governance Pyramid INTERPRETIVE Learn, communicate , STRATEGIC Strategic thinking Balanced scorecard FIDUCIARY Policies, audits, consultants