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Value-DrivenTechnology Road Map
                               (VTRM)



                                   Google Checkout
                                  Security Technologies

                                                     Dave Fenwick
                                                     Tugrul Daim
                                                    Nathasit Gerdsri
Value-Driven Technology Technology Roadmap (VTRM)                      Fenwick-Daim-Gerdsri – 4 May 2009
Objective
                •      Roadmap a software service utilizing:

                      •      Business marketing tools

                           •      Industry Environment, Customer Value
                                  Drivers, Competitive Feature Comparison

                      •      Decision-making tools

                           •      Delphi Pairwise Comparison, Hierarchical
                                  Decision Model, Tech Dev Envelope


Value-Driven Technology Technology Roadmap (VTRM)       2             Fenwick-Daim-Gerdsri – 4 May 2009
Google Checkout
                • Why Google
                      Checkout?
                      •     Manageable
                      •     Self-contained
                      •     Good access to
                            documentation
                      •     Scalable
                      •     Testable


Value-Driven Technology Technology Roadmap (VTRM)   3   Fenwick-Daim-Gerdsri – 4 May 2009
VTRM Process & Tools




Value-Driven Technology Technology Roadmap (VTRM)   4   Fenwick-Daim-Gerdsri – 4 May 2009
SWOT Analysis




                                     1. Assessment & Market
Value-Driven Technology Technology Roadmap (VTRM)   5         Fenwick-Daim-Gerdsri – 4 May 2009
5-Forces Diagram




                                     2. Assessment & Market
Value-Driven Technology Technology Roadmap (VTRM)   6         Fenwick-Daim-Gerdsri – 4 May 2009
Value Proposition




                                          3a. Market & Service
Value-Driven Technology Technology Roadmap (VTRM)   7            Fenwick-Daim-Gerdsri – 4 May 2009
Value Proposition




                                               3b. Value Drivers
Value-Driven Technology Technology Roadmap (VTRM)      8           Fenwick-Daim-Gerdsri – 4 May 2009
VTRM Progress




Value-Driven Technology Technology Roadmap (VTRM)   9   Fenwick-Daim-Gerdsri – 4 May 2009
Competitive
    Features


    4. Market &
    Service




Value-Driven Technology Technology Roadmap (VTRM)   10   Fenwick-Daim-Gerdsri – 4 May 2009
Perceptual Map



         5. Service &
         Technology


Value-Driven Technology Technology Roadmap (VTRM)   11   Fenwick-Daim-Gerdsri – 4 May 2009
VTRM Progress




Value-Driven Technology Technology Roadmap (VTRM)   12   Fenwick-Daim-Gerdsri – 4 May 2009
VTRM Decision-Making
                           Process




Value-Driven Technology Technology Roadmap (VTRM)   13   Fenwick-Daim-Gerdsri – 4 May 2009
Delphi Pairwise Comparison




                                     6. Service & Technology
Value-Driven Technology Technology Roadmap (VTRM)   14         Fenwick-Daim-Gerdsri – 4 May 2009
Hierarchical Decision Model




                                     7. Service & Technology
Value-Driven Technology Technology Roadmap (VTRM)   15         Fenwick-Daim-Gerdsri – 4 May 2009
Hierarchical Decision Model




                              Sum of the Weighted Values
Value-Driven Technology Technology Roadmap (VTRM)   16   Fenwick-Daim-Gerdsri – 4 May 2009
Technology Development Envelope




                                 8. Technology & Roadmap
Value-Driven Technology Technology Roadmap (VTRM)   17     Fenwick-Daim-Gerdsri – 4 May 2009
Technology Development Envelope




                                                    Results Graph
Value-Driven Technology Technology Roadmap (VTRM)         18        Fenwick-Daim-Gerdsri – 4 May 2009
VTRM Progress




Value-Driven Technology Technology Roadmap (VTRM)   19   Fenwick-Daim-Gerdsri – 4 May 2009
Microsoft Excel Implementation




Value-Driven Technology Technology Roadmap (VTRM)   20   Fenwick-Daim-Gerdsri – 4 May 2009
VTRM Progress




Value-Driven Technology Technology Roadmap (VTRM)   21   Fenwick-Daim-Gerdsri – 4 May 2009
Value-Driven Technology Roadmap




Value-Driven Technology Technology Roadmap (VTRM)   22   Fenwick-Daim-Gerdsri – 4 May 2009
Lessons Learned
         •      Updates Always Required

               •      Make it easy – automate if possible

                    •      Use Data-driven decision-making in future

               •      Make it relevant – only useful if current

                    •      Reflect outside market & tech environment

         •      Comparative Features List is the heart of the marketing &
                technology decision-making analysis




Value-Driven Technology Technology Roadmap (VTRM)   23                 Fenwick-Daim-Gerdsri – 4 May 2009

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Technology Roadmap Google Checkout, Oct 2009

  • 1. Value-DrivenTechnology Road Map (VTRM) Google Checkout Security Technologies Dave Fenwick Tugrul Daim Nathasit Gerdsri Value-Driven Technology Technology Roadmap (VTRM) Fenwick-Daim-Gerdsri – 4 May 2009
  • 2. Objective • Roadmap a software service utilizing: • Business marketing tools • Industry Environment, Customer Value Drivers, Competitive Feature Comparison • Decision-making tools • Delphi Pairwise Comparison, Hierarchical Decision Model, Tech Dev Envelope Value-Driven Technology Technology Roadmap (VTRM) 2 Fenwick-Daim-Gerdsri – 4 May 2009
  • 3. Google Checkout • Why Google Checkout? • Manageable • Self-contained • Good access to documentation • Scalable • Testable Value-Driven Technology Technology Roadmap (VTRM) 3 Fenwick-Daim-Gerdsri – 4 May 2009
  • 4. VTRM Process & Tools Value-Driven Technology Technology Roadmap (VTRM) 4 Fenwick-Daim-Gerdsri – 4 May 2009
  • 5. SWOT Analysis 1. Assessment & Market Value-Driven Technology Technology Roadmap (VTRM) 5 Fenwick-Daim-Gerdsri – 4 May 2009
  • 6. 5-Forces Diagram 2. Assessment & Market Value-Driven Technology Technology Roadmap (VTRM) 6 Fenwick-Daim-Gerdsri – 4 May 2009
  • 7. Value Proposition 3a. Market & Service Value-Driven Technology Technology Roadmap (VTRM) 7 Fenwick-Daim-Gerdsri – 4 May 2009
  • 8. Value Proposition 3b. Value Drivers Value-Driven Technology Technology Roadmap (VTRM) 8 Fenwick-Daim-Gerdsri – 4 May 2009
  • 9. VTRM Progress Value-Driven Technology Technology Roadmap (VTRM) 9 Fenwick-Daim-Gerdsri – 4 May 2009
  • 10. Competitive Features 4. Market & Service Value-Driven Technology Technology Roadmap (VTRM) 10 Fenwick-Daim-Gerdsri – 4 May 2009
  • 11. Perceptual Map 5. Service & Technology Value-Driven Technology Technology Roadmap (VTRM) 11 Fenwick-Daim-Gerdsri – 4 May 2009
  • 12. VTRM Progress Value-Driven Technology Technology Roadmap (VTRM) 12 Fenwick-Daim-Gerdsri – 4 May 2009
  • 13. VTRM Decision-Making Process Value-Driven Technology Technology Roadmap (VTRM) 13 Fenwick-Daim-Gerdsri – 4 May 2009
  • 14. Delphi Pairwise Comparison 6. Service & Technology Value-Driven Technology Technology Roadmap (VTRM) 14 Fenwick-Daim-Gerdsri – 4 May 2009
  • 15. Hierarchical Decision Model 7. Service & Technology Value-Driven Technology Technology Roadmap (VTRM) 15 Fenwick-Daim-Gerdsri – 4 May 2009
  • 16. Hierarchical Decision Model Sum of the Weighted Values Value-Driven Technology Technology Roadmap (VTRM) 16 Fenwick-Daim-Gerdsri – 4 May 2009
  • 17. Technology Development Envelope 8. Technology & Roadmap Value-Driven Technology Technology Roadmap (VTRM) 17 Fenwick-Daim-Gerdsri – 4 May 2009
  • 18. Technology Development Envelope Results Graph Value-Driven Technology Technology Roadmap (VTRM) 18 Fenwick-Daim-Gerdsri – 4 May 2009
  • 19. VTRM Progress Value-Driven Technology Technology Roadmap (VTRM) 19 Fenwick-Daim-Gerdsri – 4 May 2009
  • 20. Microsoft Excel Implementation Value-Driven Technology Technology Roadmap (VTRM) 20 Fenwick-Daim-Gerdsri – 4 May 2009
  • 21. VTRM Progress Value-Driven Technology Technology Roadmap (VTRM) 21 Fenwick-Daim-Gerdsri – 4 May 2009
  • 22. Value-Driven Technology Roadmap Value-Driven Technology Technology Roadmap (VTRM) 22 Fenwick-Daim-Gerdsri – 4 May 2009
  • 23. Lessons Learned • Updates Always Required • Make it easy – automate if possible • Use Data-driven decision-making in future • Make it relevant – only useful if current • Reflect outside market & tech environment • Comparative Features List is the heart of the marketing & technology decision-making analysis Value-Driven Technology Technology Roadmap (VTRM) 23 Fenwick-Daim-Gerdsri – 4 May 2009