If you have traveled on the London underground, I'm sure you are familiar with the voice recording that reminds us to "mind the gap" each time we step on and off the train. Imagine commuting to London every day and hearing "mind the gap" when we step on and "mind the gap" when we step off, day in, day out. After a while, we will not hear the recording anymore because we will have edited it out from our consciousness. It will have become meaningless background noise. In the workplace, it's much the same, except we don't have the recording to remind us. http://binarymetabotsoftwarereview.com/teslas-off-grid-generator-ebook-review/
Every time we step into a conversation and every time we step off from a conversation, there's always a gap. The width of the gap depends on many factors, including how clear the reason for the conversation was understood, how much each person participated and how well the outcome was articulated and owned. Over time, and often unbeknown to us, the gap in certain conversations can take on a life of its own - it gets bigger and bigger, and sometimes it increases exponentially. The gap is a moving divide that represents a lack of shared understanding between parties. For example, a gap can grow between two people, or between employees and management or between the organization, its customers and stakeholders.
