Digital Winners 7-8 November: Schibsted Payment ID – the tool we have missed?

1. SPID
– MAKING YOUR LIFE A LITTLE EASIER
Schibsted Payment AS
Dag Wigum
CEO
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2. Why SPiD?
Gjennomsnittlig utvikling siste 4 kvartaler
500
450
400
350
300
250
200
150
100
50
-
SMG experiences reduced user revenues on
print, while digital is growing too slow
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”
”
Cooperation makes us stronger
Rolv Erik Ryssdal
CEO Schibsted Media Group ASA

3. ITUNES INSIGHT – WHY A SUCCESS?
 Quality products
 Strong brand
 Simple to become a customer
 One account for all
 It works!
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4. It´s all about convenience!
Email + password only
SIMPLE
REGISTRATION
SingleSignOn Schibsted
Reset Password
SIMPLE
LOGIN
Auto log in
Prepaid
SIMPLE
PAYMENT
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Card-on-file
P2P
Postpaid

5. SPiD gives user friendly access to Schibsted services
Single sign on
1-Click Payment
P2P Payments
Escrow
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Subscription
Fraud prevention
Mobile payment
Consumer insight
Vouchers

6. EASY LOGIN – SECURE PAYMENTS

7. EASY LOGIN – SECURE PAYMENTS

8. EASY LOGIN – SECURE PAYMENTS

9. WITHOUT
STORED CC
WITH
STORED CC
55%
95%
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10. WITHOUT
STORED CC
WITH
STORED CC
57%
98%
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11. CHECKOUT CONVERSION RATES How efficient is your checkout process?
98.4%
73.4%
59.1%
27.5%
SPiD
average
Paypal
average*
Market
average*
* PayPal Express Checkout Conversion Study, Comscore, 2011
SPiD
card-on-file

12. USER INSIGHT
Volunteered data
Observed data
Inferred data
Build profile…
ad behavior …
and relations …
26.10.82
P2P
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13. 13
"Making your way in the world today takes everything you've got
Taking a break from all your worries, sure would help a lot
Wouldn't you like to get away?
Sometimes you want to go
Where everybody knows your name,
and they're always glad you came.
You wanna be where you can see,
our troubles are all the same
You wanna be where everybody knows
Your name"

14. 14
GREAT PERSONAL SERVICE
Like the best hotels (tailors, hairdressers, shoemakers, bartenders) in the world
•
•
•
•
We recognize you when you come in, and greet you by name
We know your usual preferences, and make them available
We also know you well enough to suggest new experiences
We respect your privacy and act with integrity. We are discreet.
The power of personal service – at an affordable price
Making your life a little easier

15. 15
ACT WITH INTEGRITY - WE PROMISE
• to tell you what we are storing,
• to tell you how we will use it
• and to tell you how you can influence this

16. 16
ALREADY ON THE WAY

17. 17
ALREADY ON THE WAY

18. 18
ALREADY ON THE WAY

19. 19
ALREADY ON THE WAY

20. 20
ALREADY ON THE WAY

21. 21
MAKING YOUR LIFE A LITTLE EASIER

22. SPiD – how does it look after 22 months of operations?
Growth in sales of digital products in Norway/Sweden
 +2.3 million registered users
 +500T of these have a registered payment method for 1-Click
 +3M card transaction
 +2 MNOK in daily transaction value
 +1 M logins daily
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23. EASY LOGIN – SECURE PAYMENTS
EASY LOGIN – SECURE PAYMENTS