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Chapter 13 Designing And Managing Services
1.
Part 5 :
Shaping the Market Offerings Chapter 13 – Designing and Managing services
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![Managing Service Brands ,[object Object],[object Object],[object Object],[object Object],[object Object]](data:image/gif;base64,R0lGODlhAQABAIAAAAAAAP///yH5BAEAAAAALAAAAAABAAEAAAIBRAA7)