1. 5 min Intro to CMMN
BPM+ VIRTUAL COFFEE
Denis Gagne
CEO & CTO
Trisotech
dgagne@Trisotech.com
2. Trisotech.com
Case Management Characteristics/Motivations
Business Processes where :
sequence of activities is not so well defined and repeatable
depends on evolving circumstances
depends on ad hoc decisions by knowledge workers
is about managing a particular context (case)
Performed by Knowledge Workers that requires :
a great deal of flexibility due to the dynamic nature of the work
adaptability to the current informational context (case file)
control over what to do next (best next action)
collaboration with external stakeholders and information sources
4. Trisotech.com
What is CMMN ?
Managing a context to
achieve a desired outcome
Cases
Aim to model activities that depends on
evolving circumstances and ad hoc decisions
by knowledge workers
Provides flexibility via planning at run time
A CMMN Case consists of:
a Case File
a Case Plan Model
6. Trisotech.com
Stage
BASIC ELEMENTS
CONNECTOR
Trisotech is a global leader in digital enterprise solutions, offering innovative and easy-to-use software tools
that allow customers to discover, model, analyze and find insights into their digital enterprise.
20161007
www.Trisotech.com
Download Free
BPMN, CMMN and DMN
templates at
www.Trisotech.com/Visio
Timer
Event
Non
Blocking
User Task
Process
Task
Discretionary
Task
Decision
Task
Milestone
Case File
Item
User
Event
[Update]
Case Plan Model
Blocking
User Task
CMMN offers a common notation for graphically expressing work patterns that require
management of a case. It enables a paradigm shift from prescriptive processes to supporting
knowledge-intensive work facing uncertain contexts.
Task done at the
user's discretion
Manually
activated stage
Occurrence of
a change in the
file information
A required task
Action
Condition
Event
The context in which to react to
events. Event- Condition- Action
Termination
criteria
EVENT
CONDITION
ACTION
Discretionary
Association
OnPart
Connector
Task
Criterion
Event Listener Case File Item
http://www.trisotech.com/infographics/cmmn-poster
7. Trisotech.com
CMMN Method and Style
https://www.amazon.com/CMMN-Method-Style-Management-Documentation/dp/0982368194/
Book