BPM - What is next


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Keynote presentation to BPM TEM 2013 at MITRE

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BPM - What is next

  1. 1. BPM: What is NextDenis Gagné,www.BusinessProcessIncubator.comChair BPMN MIWG at OMGBPMN 2.0 FTF Member at OMGBPMN 2.1 RTF Member at OMGCMMN Submission at OMGChair BPSWG at WfMCXPDL Co-Editor at WfMCMy take on bpmNext 2013
  2. 2. How Technology Innovation Will Change BPM Practice,Paul Harmon, Executive Editor,BPTrends.BPM is an ever morphing practiceBPM has not crossed Moore’s ChasmBPMS are direct at Level 5 while organizations at Level 2-3
  3. 3. Process Mining: Discovering Process Maps from Data,Anne Rozinat and Christian W. Gunther,FluxiconThe process reality is always more complex than theideal (To Be) oneInsightful process maps directly from raw dataSleek, interactive charts, and drill down into detailed information1
  4. 4. Managing Process Roles and Relationships,Roy Altman,PeopleServCross-functional collaboration entails knowing whoeveryone is and the roles they play in the organizationRelationship Management enables multiple “views” of the organizationand flexible groupings of workers in a self-maintaining, centralizedinformation hub and relationship repository.Contexts can be traversed in order to control access and establishcontextual reporting structure
  5. 5. Lowering the Barriers to BPMN,Gero Decker,SignavioBPMN modeling made easierGenerates BPMN from a basic spreadsheet-like inputGenerates diagrams from voice inputApplies best practices and style guides (e.g. B Silver)Bleeding edge hand gesture modeling
  6. 6. Automated Assessment of BPMN 2.0 Model Quality,Stephan Fischli and Antonio Palumbo,itp commerceProcess model quality metricsVariety of quality rule sets for different use casesDimensions = validation, conformance, complexity, consistency andvaguenessAssess models maturity level as indicator of organization processmaturity
  7. 7. Data-Centric BPM,John Reynolds,IBMProcesses takes place within a wider Business Context“Business Context” defines attributes and rules of data elements, andcreate a data lifecycle modelTasks are triggered via data eventsKnowledge workers do unscripted work to complete tasks, within theBusiness (information) ContextImage:
  8. 8. Extreme BPMN: Semantic Web Leveraging BPMN XML Serialization,Lloyd Dugan and Mohamed Keshk,IMSC USOntological representation of BPMN modelsBPMN used for enterprise-level services modelingAllows advanced queries on processes using ontology-based semanticsearch engineAllows the discover patterns and anomalies across now seamlesslylinked repositoriesImage: http://www.mmmeeja.com/blog/semantic-web/semantic-search-user-
  9. 9. Model-BPMS Roundtripping,Jakob Freund,camunda services GmbHThe fallacy of zero code BPMBPMN 2.0 engine: Java based open sourceEmbeddable framework as part of Java application developmentCamunda Cycle: roundtripping between third party BPMN modelersand Camunda eclipse based modeler
  10. 10. BPM for Mobile, Mobile for BPM,Scott Francis,BP3 Global, Inc.BPM solutions lack a “sense” of mobileA mobile BPM solution is more than a task list or activity streamResponsive + Mobile firstREST APIs allow mobile app developers to build richer applications
  11. 11. Social and Mobile Computing for BPM and Case Management,Rhonda Gray,OpenTextCloud, Social and Mobile enablementTouch: An integrated mobile + social platform wrapper of OpentextBPM+ACM SolutionsSocial activity stream exposed as an embeddable widget
  12. 12. Connecting BPM to Social Feeds Improves User Adoption,Miguel Valdes Faura,BonitaSoftSocial integrationConnects BPM to social media, not the other way aroundProviding connectivity to mainstream Enterprise Social Media Platformssuch as Salesforce Chatter, or to other social media like Twitter,Facebook or Google Talk.Events on social platform initiate a process
  13. 13. Model-Driven Generation of Social BPM Applications,Emanuele Molteni,WebRatioGenerating social BPM web applicationsProcess logic is defined in BPMN process activities are modeled inWebMLWebML : a graphical modeling language that defines the user interface,data connections, and business logic by connecting widgets in adiagram
  14. 14. Social Process in the Cloud with Facebook,Joel Garcia,TidalWave InteractiveFacebook apps with BPMN under the hoodDesigner of the Facebook app doesn’t need to understand processmodelingFacebook users become full participants in cloud-based consumer-oriented processesIf needed or desired BPMN modeler can be exposed
  15. 15. Goals in the Process Continuum: from BPM to ACM and Beyond,Dominic Greenwood, Whitestein Technologies andDan Neason, Living Systems TechnologiesGoal Oriented BPMProcess automation across the continuum from unstructured tostructured processesConnects goals at the business execution level to goals at the processautomation level2
  16. 16. Visual Analytics and Smart Tools,Robert Shapiro,Process AnalyticaProcess optimization via visual analyticsIntegrated set of toolkits for modeling, simulating, analyzing andoptimizing processesAbility to conduct experiments and rapidly compare and navigatebetween views
  17. 17. KPI Risk Assessment,Manoj Das,OracleNext generation BAM ComposerAllows non-technical business users to create temporal BAM queriesincluding trending measuresSupports creation of mashups combining strategic BI data withoperational BAM data and external sources.
  18. 18. Operational Process Intelligence for Real-Time Business ProcessVisibility,Thomas Volmering and Patrick Schmidt,SAPReal-time process visibility across “big“ end-to-endbusiness processesBased on SAP HANAProvides operational decision support for line-of-business users
  19. 19. Fully Exploiting the Potential of BPM in the Cloud,Carl Hillier,KofaxCloud-based deploymentsKofax TotalAgilityInstant provisioning of cloud based BPM on Microsoft’s Windows AzureCloud platformPublic cloud, private cloud and on premise
  20. 20. The Decision Model,Larry Goldberg, Knowledge Partners International,andTomer Srulevich, SapiensNew way of modeling and maintaining Business LogicThe Decision Model groups the rules into structures that can beunderstood, communicated and managed at enterprise scaleThe Book and the ToolDECISION: Tool with graphical representation of a decision model
  21. 21. BPM for the Internet of Things,Troy Foster and Tom Debevoise,BoschBPM driving devicesA Remote Service Portal is implemented as a BPMN processReceives and act on events triggered by aggregated data from physicalsensors
  22. 22. Performing Collections of Activities as Means to Business Ends,Denis Gagne,TrisotechProcess Identification and DiscoveryGradually structure elements using a pinboard paradigmTag text in exiting documentationExport via standards: BPMN,CMMN
  23. 23. Event-Driven Rules-based Business Processes for the Real-TimeEnterprise,Dave Duggal,EnterpriseWebHyperlinked Enterprise ApplicationsA Web-style (REST) architecture to enable dynamicapplicationsProcesses are networks that can be freely interconnectedby end users to manage work
  24. 24. Malleable Tasks and ACM,Helle Frisak Sem,Computas ASNorwegian Food Safety, winner of 2012 ACM AwardA plan corresponds to a loosely ordered set of task definitionsThe result (or side-effect) of performing a particular task may beinvoking another task.
  25. 25. Antifragile Systems for Innovation and Learning Organizations,Keith Swenson,Fujitsu America IncUnstructured WorkFragile, Robust, AntifragileMuscles are adaptive, the body is antifragileEnforcing a single best practice on an organization makes it fragile3
  26. 26. Best in ShowAntifragile Systems for Innovation and Learning Organizations,Keith Swenson,Fujitsu America IncGoals in the Process Continuum: from BPM to ACM and Beyond,Dominic Greenwood, Whitestein Technologies andDan Neason, Living Systems TechnologiesProcess Mining: Discovering Process Maps from Data,Anne Rozinat and Christian W. Gunther,Fluxicon132
  27. 27. BPM: 4 Next ThingsLowering UX barriers1Leading indicators analysisSocial, Mobile, CloudUnstructured work234