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Coffee Maker Game<br />Deciding What to Build<br />
What is ReThinking?<br />
The “How” TrapA human condition<br />The Fosbury Flop<br />Airport Check-in<br />Mangers usually start with how to do some...
What is a Business Capability?<br />A Capability is What we do<br />A particular ability or capacity that the business rel...
Capability – What we do<br />Describe the target business or product <br />as a set of outcomes – or capabilities.<br />Ch...
Capability<br />Remains Stable over Time<br />Check-in Passengers<br />Jump Over Bar<br />Verb - Noun<br />
Capability - Value<br />Customer Value<br />Business Value<br />Outcome<br />KEY<br />High Value<br />Medium Value<br />Lo...
Capability – See Value<br />Customer Value<br />Business Value<br />Outcome<br />KEY<br />High Value<br />Medium Value<br ...
Capability – See Performance Gaps<br />Performance Gaps<br />Outcome<br />KEY<br />High Value<br />Medium Value<br />Low V...
Capability<br />Outcome<br />Risk<br />Risk<br />Business Risk<br />Technology Risk<br />Organizational Risk<br />Market R...
Business Value Performance Model<br />High Value<br />Medium Value<br />Low Value<br />Low Performing<br />Medium Performi...
Coffee Maker Game<br />
Design a Coffee Maker<br />Make money now and in the future<br />Start with High Level Functions and Features shown<br />S...
Coffee Maker GameHigh Level Functions & Features<br />
Coffee Maker GameHigh Level Functions & Features<br />
Coffee Maker GameInstructions<br /><ul><li>Write coffee maker functions on yellow sticky note
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Coffee maker workshop

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Discussing using capability analysis as a focusing lenses as we decompose work. Includes an interactive activity to understand the technique.

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  • Connects product strategy and implementationExplaina way to ReThink your technology product
  • Faxing exampleFocus on the most important initiativesDifferentiate your product
  • The out come for high jumpers has not changed in years
  • This is a heat map.We look for hot spots.Lots of red.
  • Transcript of "Coffee maker workshop"

    1. 1. Coffee Maker Game<br />Deciding What to Build<br />
    2. 2. What is ReThinking?<br />
    3. 3. The “How” TrapA human condition<br />The Fosbury Flop<br />Airport Check-in<br />Mangers usually start with how to do something<br />Focus on what first, then ReThinkhow<br />
    4. 4. What is a Business Capability?<br />A Capability is What we do<br />A particular ability or capacity that the business relies on for a specific purpose or outcome<br />Describe as an outcome<br />Stable – What the business does remains stable even when the how changes<br />
    5. 5. Capability – What we do<br />Describe the target business or product <br />as a set of outcomes – or capabilities.<br />Check-in Passengers<br />Jump Over Bar<br />Verb - Noun<br />Remains Stable over Time<br />
    6. 6. Capability<br />Remains Stable over Time<br />Check-in Passengers<br />Jump Over Bar<br />Verb - Noun<br />
    7. 7. Capability - Value<br />Customer Value<br />Business Value<br />Outcome<br />KEY<br />High Value<br />Medium Value<br />Low Value<br />
    8. 8. Capability – See Value<br />Customer Value<br />Business Value<br />Outcome<br />KEY<br />High Value<br />Medium Value<br />Low Value<br />
    9. 9. Capability – See Performance Gaps<br />Performance Gaps<br />Outcome<br />KEY<br />High Value<br />Medium Value<br />Low Value<br />Low Performing<br />Medium Performing<br />High Performing<br />
    10. 10. Capability<br />Outcome<br />Risk<br />Risk<br />Business Risk<br />Technology Risk<br />Organizational Risk<br />Market Risk<br />KEY<br />High Value<br />Medium Value<br />Low Value<br />Low Performing<br />Medium Performing<br />High Performing<br />High Risk<br />Moderate Risk<br />Low Risk<br />
    11. 11. Business Value Performance Model<br />High Value<br />Medium Value<br />Low Value<br />Low Performing<br />Medium Performing<br />High Performing<br />Hard to Change<br />Moderate Effort to Change<br />Easy to Change<br />
    12. 12. Coffee Maker Game<br />
    13. 13. Design a Coffee Maker<br />Make money now and in the future<br />Start with High Level Functions and Features shown<br />Slice by Function<br />Break a function into more discrete functions<br />Start Automatically can be sliced into Track Time, Start coffee Maker, Stop Coffee Maker<br />Slice by Feature<br />Start with the basic feature and add enhancements or quality<br />Contain & Pour Coffee can be sliced into Contain Coffee (basic), Lift Container, Measure Liquid Level<br />
    14. 14. Coffee Maker GameHigh Level Functions & Features<br />
    15. 15. Coffee Maker GameHigh Level Functions & Features<br />
    16. 16. Coffee Maker GameInstructions<br /><ul><li>Write coffee maker functions on yellow sticky note
    17. 17. one per sticky
    18. 18. What basic functions does a coffee maker have?
    19. 19. at least 12
    20. 20. Add 2-4 functions a pretty cool coffee maker might have
    21. 21. Add 2-4 functions a really awesome coffee maker might have (i.e., works in the car)
    22. 22. Add 2-4 functions a very safe coffee maker would have
    23. 23. You should have 20-25 functions - if not brainstorm a few more.</li></li></ul><li>Strategy 1Market to Discount Retailer<br />Plan Release 1 with a budget of12 Functions<br />
    24. 24. StrategyHigh End Appliance Retailer<br />Plan Release 2 with a budget of 12 Functions<br />
    25. 25. Wrap up<br />Elevate your thinking to What your customer wants<br />Connect your strategy to those What’s<br />Identify the What’s that are truly valuable<br />Know what your are (or can be) good at<br />Focus & ReThink those How’s<br />
    26. 26. Thank you<br />Questions? <br />Comments?<br />
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