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AArree WWee aabbllee ttoo SSaayy ''''NNOO'''' 
iinn BBuussiinneessss aanndd iinn LLiiffee??
● EEvveerryy ddaayy ssoommeeoonnee ttrryy ttoo sseellll uuss 
ssoommeetthhiinngg oorr aasskk uuss ttoo ddoo 
ssoommeetthhiinngg tthhaatt wwee ddoonn''tt wwaanntt
WWee ccaann''tt ssaayy YYEESS ttoo 
eevveerryy rreeqquueesstt wwee rreecceeiivvee 
WWee aarree ssaattiissffiieedd oonnllyy iinn 
wwhhaatt wwee rreeaallllyy wwaanntt
But it's difficult to say NO, because 
we don't want to ruin a relationship!
What can 
we do?
WWee ccaann uussee aa ssiimmppllee mmeetthhoodd 
ttoo ssaayy NNOO ttoo tthhee ppeeooppllee wwhheenn 
tthheeyy aasskk ssoommeetthhiinngg ttoo uuss...... 
……bbuutt bbeeiinngg ssuurree nnoott ttoo rruuiinn 
tthhee rreellaattiioonnsshhiipp
11..) FFiirrsstt ooff aallll,, wwee ssaayy 
YYEESS ttoo oouurr rreeaall ffooccuuss 
aanndd wwee eexxppllaaiinn iitt ttoo tthhee 
ootthheerr ppeerrssoonn
22..) TThhaann wwee ssaayy NNOO ttoo tthhee 
rreeqquueesstt ffrroomm tthhee ootthheerr 
ppeerrssoonn bbeeccaauussee iitt''ss ggooiinngg 
aaggaaiinnsstt oouurr pprreevviiuuss YYEESS.. 
NNooww iitt''ss eeaassiieerr ttoo ssaayy NNOO
33..) WWee aasskk tthhee ootthheerr ppeerrssoonn 
ttoo ssaayy YYEESS iinn ssoommeetthhiinngg 
tthhaatt wwiillll bbee ggoooodd ffoorr bbootthh.. 
SSoo wwee ccaann pprreesseerrvvee tthhee 
rreellaattiioonnsshhiipp
TThhee KKeeyy iiss:: 
-- SSaayy YYEESS ttoo oouurr ffooccuuss 
-- SSaayy NNOO ttoo tthhee rreeqquueesstt 
-- SSaayy YYEESS iinn ssoommeetthhiinngg 
ggoooodd ffoorr bbootthh
Davide Pastro 
> Blog 
http://businetjournal.com/ 
> Facebook 
https://www.facebook.com/pastro.davide 
> Skype 
davide.pastro

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Are we able to say NO?

  • 1. AArree WWee aabbllee ttoo SSaayy ''''NNOO'''' iinn BBuussiinneessss aanndd iinn LLiiffee??
  • 2. ● EEvveerryy ddaayy ssoommeeoonnee ttrryy ttoo sseellll uuss ssoommeetthhiinngg oorr aasskk uuss ttoo ddoo ssoommeetthhiinngg tthhaatt wwee ddoonn''tt wwaanntt
  • 3. WWee ccaann''tt ssaayy YYEESS ttoo eevveerryy rreeqquueesstt wwee rreecceeiivvee WWee aarree ssaattiissffiieedd oonnllyy iinn wwhhaatt wwee rreeaallllyy wwaanntt
  • 4. But it's difficult to say NO, because we don't want to ruin a relationship!
  • 6. WWee ccaann uussee aa ssiimmppllee mmeetthhoodd ttoo ssaayy NNOO ttoo tthhee ppeeooppllee wwhheenn tthheeyy aasskk ssoommeetthhiinngg ttoo uuss...... ……bbuutt bbeeiinngg ssuurree nnoott ttoo rruuiinn tthhee rreellaattiioonnsshhiipp
  • 7. 11..) FFiirrsstt ooff aallll,, wwee ssaayy YYEESS ttoo oouurr rreeaall ffooccuuss aanndd wwee eexxppllaaiinn iitt ttoo tthhee ootthheerr ppeerrssoonn
  • 8. 22..) TThhaann wwee ssaayy NNOO ttoo tthhee rreeqquueesstt ffrroomm tthhee ootthheerr ppeerrssoonn bbeeccaauussee iitt''ss ggooiinngg aaggaaiinnsstt oouurr pprreevviiuuss YYEESS.. NNooww iitt''ss eeaassiieerr ttoo ssaayy NNOO
  • 9. 33..) WWee aasskk tthhee ootthheerr ppeerrssoonn ttoo ssaayy YYEESS iinn ssoommeetthhiinngg tthhaatt wwiillll bbee ggoooodd ffoorr bbootthh.. SSoo wwee ccaann pprreesseerrvvee tthhee rreellaattiioonnsshhiipp
  • 10. TThhee KKeeyy iiss:: -- SSaayy YYEESS ttoo oouurr ffooccuuss -- SSaayy NNOO ttoo tthhee rreeqquueesstt -- SSaayy YYEESS iinn ssoommeetthhiinngg ggoooodd ffoorr bbootthh
  • 11. Davide Pastro > Blog http://businetjournal.com/ > Facebook https://www.facebook.com/pastro.davide > Skype davide.pastro