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The Data-Driven Salesperson
How To Prospect Efficiently And
Increase Response Rates
Bastiaan Janmaat, CEO
@bastiaanjanmaat | bastiaan@datafox.com
Daniel Barber, Head of Pipeline
@gaijindan | daniel@toutapp.com
Agenda
1. Personalization: why it’s key
2. Prospecting list: how to build
3. Sales triggers: what to look for
4. Outreach: how to do this at scale
5. Email optimization: tips
Bastiaan Janmaat, CEO
@bastiaanjanmaat | bastiaan@datafox.com
There’s More Noise Than Ever
• Inside sales teams are growing 300% faster than outside
sales
• Buyers get 100+ emails a day, open 23%, and click on just
2%
Source: InsideSales.com & Tellwise
Be the first seller to engage a buyer.
Doing so means you’re
56% more likely to attain quota
Source: Sales Benchmark Index
Deliver the right message to the
right prospect at the right time.
Each prospect is unique, so every
email should be personalized.
Sales Emails At The Wrong Time
May June July
Raised new
funds
New recruiting
system
New office
New insurance
policies
Funding
announcement
Sales Emails At The Wrong Time
May June July
Raised new
funds
New recruiting
system
New office
New insurance
policies
Funding
announcement
70+ emails/calls from
sales & marketing
Get A Head Start: Tune In To Sales Triggers
How to Build Your Prospect List
• Firmographic data (location, sector, headcount, funding stage, etc.)
• Companies similar to your best customers and prospects
• Tech stack
• Conference lists
Sales Triggers: What To Look For?
• New office location
• SEC filings
• Local media mentions (not
just TechCrunch)
• Blog posts on certain topics
• Interviews of company
leaders
• Conference attendance
• Spike in web traffic
• Key hire / leadership change
• New product launch
• Internal champion leaving the
company
Automate Tedious Trigger Research
1. News streams: LinkedIn, Twitter, industry newsletters
2. Google alerts: keywords like “sponsoring…” or “hired a new...”
3. Upwork / spreadsheets: data columns for each target account
4. Sales intelligence tools: for enterprise-grade use of sales triggers
Daniel Barber, Head of Pipeline Development
@gaijindan | daniel@toutapp.com
Today’s Sales Leaderboard
“The current metrics paradigm literally can’t tell the
difference between absolute success & total
disaster.”
Eric Ries
Rep-Level
Metrics
• Open %
• Click through %
• Replied %
• Qual call %
• LinkedIn activity
Team-Level Metrics
• Open %
• Template click through %
• Events on top 10 accounts
• Pipeline value (in $)
Today’s Sales Leaderboard
Predictive Performance
“New customers come from the actions of past customers.”
Eric Ries
Customer Data
• Funding round
• Market cap
• Tech stack
• Opportunity size
• Competitor
• Investor portfolio
Historical Data
• Win rate %
• ACV
• Age
• Competitor
Forecasting
• Tiers
• Geography
• Competitor
• Industry/Vertical
Predictive Performance
Personalization At Scale
Send one email instead of ten.
Just make that one email 10x better.
2 Types of Value Statements
1: Nurture messages to educate the buyer
2: Activation messages to incentivize action
Note: (1) Is in your control, while the buyer’s existing
business environment affects (2)
Personalization At Scale
The 10/80/10 Model For Sales
10% - Triggers
• Personal events
• Shared connections
• Industry news
• Similar customers
• Shared investors
80% - Relevant Customers
• Customer story content
(interview, case study, quote)
• Must fit the specific buyer
persona
10% - Next Steps
• Connect the
message to the
CTA
• Times, advanced
signature, etc.
Personalization At Scale
1. There’s more noise than ever
2. Rise above the noise by being first and truly personalized
3. Use sales triggers to time it right
4. You can’t improve what you don’t measure
5. Shoot for quality over quantity
Takeaways
Q & A
Bastiaan Janmaat, CEO
@bastiaanjanmaat | bastiaan@datafox.co
Daniel Barber, Head of Pipeline
@gaijindan | daniel@toutapp.com

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The Data-Driven Salesperson: How To Prospect Efficiently & Increase Response Rates

  • 1. The Data-Driven Salesperson How To Prospect Efficiently And Increase Response Rates Bastiaan Janmaat, CEO @bastiaanjanmaat | bastiaan@datafox.com Daniel Barber, Head of Pipeline @gaijindan | daniel@toutapp.com
  • 2. Agenda 1. Personalization: why it’s key 2. Prospecting list: how to build 3. Sales triggers: what to look for 4. Outreach: how to do this at scale 5. Email optimization: tips
  • 3. Bastiaan Janmaat, CEO @bastiaanjanmaat | bastiaan@datafox.com
  • 4. There’s More Noise Than Ever • Inside sales teams are growing 300% faster than outside sales • Buyers get 100+ emails a day, open 23%, and click on just 2% Source: InsideSales.com & Tellwise
  • 5. Be the first seller to engage a buyer. Doing so means you’re 56% more likely to attain quota Source: Sales Benchmark Index
  • 6. Deliver the right message to the right prospect at the right time. Each prospect is unique, so every email should be personalized.
  • 7. Sales Emails At The Wrong Time May June July Raised new funds New recruiting system New office New insurance policies Funding announcement
  • 8. Sales Emails At The Wrong Time May June July Raised new funds New recruiting system New office New insurance policies Funding announcement 70+ emails/calls from sales & marketing
  • 9. Get A Head Start: Tune In To Sales Triggers
  • 10. How to Build Your Prospect List • Firmographic data (location, sector, headcount, funding stage, etc.) • Companies similar to your best customers and prospects • Tech stack • Conference lists
  • 11. Sales Triggers: What To Look For? • New office location • SEC filings • Local media mentions (not just TechCrunch) • Blog posts on certain topics • Interviews of company leaders • Conference attendance • Spike in web traffic • Key hire / leadership change • New product launch • Internal champion leaving the company
  • 12. Automate Tedious Trigger Research 1. News streams: LinkedIn, Twitter, industry newsletters 2. Google alerts: keywords like “sponsoring…” or “hired a new...” 3. Upwork / spreadsheets: data columns for each target account 4. Sales intelligence tools: for enterprise-grade use of sales triggers
  • 13. Daniel Barber, Head of Pipeline Development @gaijindan | daniel@toutapp.com
  • 14. Today’s Sales Leaderboard “The current metrics paradigm literally can’t tell the difference between absolute success & total disaster.” Eric Ries
  • 15. Rep-Level Metrics • Open % • Click through % • Replied % • Qual call % • LinkedIn activity Team-Level Metrics • Open % • Template click through % • Events on top 10 accounts • Pipeline value (in $) Today’s Sales Leaderboard
  • 16. Predictive Performance “New customers come from the actions of past customers.” Eric Ries
  • 17. Customer Data • Funding round • Market cap • Tech stack • Opportunity size • Competitor • Investor portfolio Historical Data • Win rate % • ACV • Age • Competitor Forecasting • Tiers • Geography • Competitor • Industry/Vertical Predictive Performance
  • 18. Personalization At Scale Send one email instead of ten. Just make that one email 10x better.
  • 19. 2 Types of Value Statements 1: Nurture messages to educate the buyer 2: Activation messages to incentivize action Note: (1) Is in your control, while the buyer’s existing business environment affects (2) Personalization At Scale
  • 20. The 10/80/10 Model For Sales 10% - Triggers • Personal events • Shared connections • Industry news • Similar customers • Shared investors 80% - Relevant Customers • Customer story content (interview, case study, quote) • Must fit the specific buyer persona 10% - Next Steps • Connect the message to the CTA • Times, advanced signature, etc. Personalization At Scale
  • 21. 1. There’s more noise than ever 2. Rise above the noise by being first and truly personalized 3. Use sales triggers to time it right 4. You can’t improve what you don’t measure 5. Shoot for quality over quantity Takeaways
  • 22. Q & A Bastiaan Janmaat, CEO @bastiaanjanmaat | bastiaan@datafox.co Daniel Barber, Head of Pipeline @gaijindan | daniel@toutapp.com

Editor's Notes

  1. Vanity Metrics vs. Actionable metrics # of Meetings is a vanity metric. What’s the quality? How many stick? Are we talking to the right buyer? How big/small is the company? Reply % is a vanity metric – I told you to get lost. Less is more. Always. Focus on what you can control
  2. Vanity Metrics vs. Actionable metrics # of Meetings is a vanity metric. What’s the quality? How many stick? Are we talking to the right buyer? How big/small is the company? Reply % is a vanity metric – I told you to get lost. Less is more. Always. Focus on what you can control
  3. Reply conversion increases: 208% increase when mentioning marquee customer 111% increase when mentioning investor 468% increase when mentioning shared connection