Prospecting can be wildly effective, but only if done right. You need to craft and deliver the right messages to the right people at the right time.
Learn data-driven tips, tools, and techniques for your outbound prospecting.
The Data-Driven Salesperson: How To Prospect Efficiently & Increase Response Rates
1. The Data-Driven Salesperson
How To Prospect Efficiently And
Increase Response Rates
Bastiaan Janmaat, CEO
@bastiaanjanmaat | bastiaan@datafox.com
Daniel Barber, Head of Pipeline
@gaijindan | daniel@toutapp.com
2. Agenda
1. Personalization: why it’s key
2. Prospecting list: how to build
3. Sales triggers: what to look for
4. Outreach: how to do this at scale
5. Email optimization: tips
4. There’s More Noise Than Ever
• Inside sales teams are growing 300% faster than outside
sales
• Buyers get 100+ emails a day, open 23%, and click on just
2%
Source: InsideSales.com & Tellwise
5. Be the first seller to engage a buyer.
Doing so means you’re
56% more likely to attain quota
Source: Sales Benchmark Index
6. Deliver the right message to the
right prospect at the right time.
Each prospect is unique, so every
email should be personalized.
7. Sales Emails At The Wrong Time
May June July
Raised new
funds
New recruiting
system
New office
New insurance
policies
Funding
announcement
8. Sales Emails At The Wrong Time
May June July
Raised new
funds
New recruiting
system
New office
New insurance
policies
Funding
announcement
70+ emails/calls from
sales & marketing
10. How to Build Your Prospect List
• Firmographic data (location, sector, headcount, funding stage, etc.)
• Companies similar to your best customers and prospects
• Tech stack
• Conference lists
11. Sales Triggers: What To Look For?
• New office location
• SEC filings
• Local media mentions (not
just TechCrunch)
• Blog posts on certain topics
• Interviews of company
leaders
• Conference attendance
• Spike in web traffic
• Key hire / leadership change
• New product launch
• Internal champion leaving the
company
12. Automate Tedious Trigger Research
1. News streams: LinkedIn, Twitter, industry newsletters
2. Google alerts: keywords like “sponsoring…” or “hired a new...”
3. Upwork / spreadsheets: data columns for each target account
4. Sales intelligence tools: for enterprise-grade use of sales triggers
14. Today’s Sales Leaderboard
“The current metrics paradigm literally can’t tell the
difference between absolute success & total
disaster.”
Eric Ries
15. Rep-Level
Metrics
• Open %
• Click through %
• Replied %
• Qual call %
• LinkedIn activity
Team-Level Metrics
• Open %
• Template click through %
• Events on top 10 accounts
• Pipeline value (in $)
Today’s Sales Leaderboard
19. 2 Types of Value Statements
1: Nurture messages to educate the buyer
2: Activation messages to incentivize action
Note: (1) Is in your control, while the buyer’s existing
business environment affects (2)
Personalization At Scale
20. The 10/80/10 Model For Sales
10% - Triggers
• Personal events
• Shared connections
• Industry news
• Similar customers
• Shared investors
80% - Relevant Customers
• Customer story content
(interview, case study, quote)
• Must fit the specific buyer
persona
10% - Next Steps
• Connect the
message to the
CTA
• Times, advanced
signature, etc.
Personalization At Scale
21. 1. There’s more noise than ever
2. Rise above the noise by being first and truly personalized
3. Use sales triggers to time it right
4. You can’t improve what you don’t measure
5. Shoot for quality over quantity
Takeaways
22. Q & A
Bastiaan Janmaat, CEO
@bastiaanjanmaat | bastiaan@datafox.co
Daniel Barber, Head of Pipeline
@gaijindan | daniel@toutapp.com
Editor's Notes
Vanity Metrics vs. Actionable metrics
# of Meetings is a vanity metric.
What’s the quality?
How many stick?
Are we talking to the right buyer?
How big/small is the company?
Reply % is a vanity metric – I told you to get lost.
Less is more. Always.
Focus on what you can control
Vanity Metrics vs. Actionable metrics
# of Meetings is a vanity metric.
What’s the quality?
How many stick?
Are we talking to the right buyer?
How big/small is the company?
Reply % is a vanity metric – I told you to get lost.
Less is more. Always.
Focus on what you can control
Reply conversion increases:
208% increase when mentioning marquee customer
111% increase when mentioning investor
468% increase when mentioning shared connection