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Londoners and Social Media:
Track Community “Happiness” + Target Ads

@danielequercia
<who am i>
daniele quercia
offline & online
<goal>
social media
   language        personality




        social media
social media

               <why>
social media
Pop press pundits (Archbishop England&Walses)
      social media
“Social-networking sites “dehumanize” community life”
social media
social media
            1
           Q&A
social media
            2
           Q&A
social media
            3
           Q&A
CS Researchers:
“Twitter is NOT media
      social a social network but a news media”
Pop press pundits (Archbishop England&Wales):
      social media
“Social-networking sites “dehumanize” community life”


CS Researchers:
“Twitter is NOT a social network but a news media”
Pop press pundits (Archbishop England&Wales)
      social media
“Social-networking sites “dehumanize” community life”


CS Researchers:
“Twitter is NOT a social network but a news media”




                   er” ;-)
         g to diff
   “I be
social media
   language        personality




        social media
community deprivation  well-being  use of words



                        ?
community deprivation  well-being  use of words
community deprivation  well-being  use of words
Goal
community deprivation  well-being  use of words




1 collect profiles & geo-reference them
2 classify sentiment of profiles
3 match sentiment with (census) deprivation
1 collect profiles & geo-reference them
   3 seeds: newspaper accounts



   250K profiles in London (31.5M tweets)




   1,323 in London neighborhoods  573 in 51 neighborhoods
2 classify sentiment of profiles

   Word Count vs. Maximum Entropy
Word Count
social media
   language    personality
social media
   language    personality
social media
   language    personality
Max Entropy


Training?
Upon 300K tweets with smiley and frowny faces  
Word Count vs. Max Entropy
Word Count vs. Max Entropy
3 match sentiment with (census) deprivation

 Index   of   Multiple Deprivation
predicting socioeconomic well-being with twitter

            r=.350 word count    r=.365 MaxEnt
[CSCW’12] Tracking Gross Community Happiness from Tweets
Going beyond sentiment …
  Look at the   subject matter   of tweets!
Extract topics from tweets. Easiest way?

Matching   Keywords
Extract topics from tweets. Easiest way?

Matching   Keywords
Dictionary of keywords?
A machine learning model?
Training?
Use machine learning model   (no training required)
Latent Dirichlet Allocation (LDA)
read profiles & define topics
create virtual bins (latent topics)
assign words to a bin (@ random)
for each bin:
   select pair of words
   if co-occur more than chance:
      keep them in the bin
   else:
      put them into another bin (@ random)
read profiles & define topics
create virtual bins (latent topics)
assign words to a bin (@ random)
for each bin:
   select pair of words
   Facebook
   if co-occur more than chance:
   Twitter
      keep them in the bin
   else:
      put them into another bin (@ random)
read profiles & define topics
create virtual bins (latent topics)
assign words to a bin (@ random)
for each bin:
   select pair of words
   Facebook
                 social
   if co-occur more than chance:
   Twitter
      keep them in the bin
   else:
                 econometrics
      put them into another bin (@ random)
read profiles & define topics
create virtual bins (latent topics)
assign words to a bin (@ random)
for each bin:
   select pair of words
   Facebook
                 social
   if co-occur more than chance:
   Twitter
      keep them in the bin
   else:
                 econometrics
      put them into another bin (@ random)
Latent Dirichlet Allocation (LDA)
Latent Dirichlet Allocation (LDA)
social media
environment
sports
health         wedding parties
               Spanish/Portuguese
               celebrity gossips
Support Vector Regression
 IMD <- SVR(topics)
 accuracy: 8.14 in [13.12,46.88]
Some areas have very few profiles!
 residents +
Some areas have very few profiles!
 residents + visitors
Analyze geo-referenced tweets
(not only residents but also visitors)
Linear Regression
 R2=.49 (49% of IMD variability   explained)
So what?
Theoretical Implications
Practical Implications
Ads and the City:
Considering Geographic Distance Goes a Long Way
Problem Statement:
 Given a venue (new bar/restaurant), suggests guests
Problem Statement:
 Given a venue (new bar/restaurant), suggests guests
Problem Statement:
 Given a venue (new bar/restaurant), suggests guests
Web ≠ people move!
Web ≠ people move!
On people mobility (from the literature):

 1) likes might matter
 2) distance matters
 3) “power users” are special
On people mobility (from the literature):

 1) likes might matter
 2) distance matters
 3) “power users” are special
On people mobility (from the literature):

 1) likes might matter
 2) distance matters
 3) “power users” are special
The extent one is a power user ;)
HIGH α  travel farther
HIGH α  travel farther
1) Naïve Bayesian
2) Bayesian
3) Linear Regression (learn weights)
(2)
(2)
(2)
(2)
(2)
(2)
(2)
Future   (well, current & you could help)
1   complex buildings
“Who talks to whom”
Network
2   tools for topical & sentiment analysis
3
3
1  Complex Buildings


2 Tools for topical & sentiment analysis


3 urbanopticon.org
@danielequercia

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Talk of the City: Londoners and Social Media

Editor's Notes

  1. notes
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