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...a journey through location-based
                                social media ser vices...
       Joel Luks
       Listings Editor @Culturemap
       @joel_luks
       @cmapeventshou

Friday, July 15, 2011
Friday, July 15, 2011
Location-based social media platforms bridge
                        digital conversations to the physical world.
Friday, July 15, 2011
LOCATION-BASED SOCIAL
  MEDIA INTERACTION
                        Friday, July 15, 2011
END USER EXPERIENCE
                   WHY USE IT          REWARDS                             GAME                          SHARING                     INTEL


                                                                    Pins | Items & Objects                                     Badges | Dukedoms |
                    FUN STUFF      Badges | Mayorships                                                   Tag people
                                                                       Passport Stamps                                          Kingdoms | Expert


                                                                                                                              User Review | Sharing
                WHAT IT DOES    Tips | To Do List | Rewards   Highlights | Information | Tourism          Sharing
                                                                                                                                  Information


                                                                                                   Facebook Deals (Coming
               NEAT FEATURES     Recommended | Trending                     Trips                                                 Deals | Offers
                                                                                                           Soon)


                                Syncs with Facebook Places    Syncs with Foursquare + Facebook                              Syncs with Facebook Places
                COMPATIBILITY                                                                          Allows syncing
                                     Sends to Twitter              Places | Sends to Twitter                                   and Sends to Twitter




Friday, July 15, 2011
BRAND | BUSINESS BENEFITS
                                                                                                        500 Million Users (All of FB) 3.7 Unique Montlhly Visitors
                                   10 Million Users (June 2011)
                         STATS                                          600,000 Users (Nov. 2010)       250 Million Active on Mobile 18 Mil. Reviews | 33% Searches
                                    3 Million Check-Ins Daily
                                                                                                           devices (x2 as active)         Mobile (April 2011)

                                         ANALYTICS                                                                                         Analytics | Feeback
                STRONG SUITS                                                       Trips                           Impact
                                  Branding | Places | Integration                                                                          Customer Service


                   BUSINESSES     MTV | Bravo | Ellen DeGeneres          SXSW | Disney | National
                                                                                                                  Everyone                   User Generated
                   USING THEM       Zagat | CNN | Starbucks               Geographic | USA Today


                    STRATEGIC     Special Offers | Mayors | Tips |                                             Future (Deals)         Dialogue with Clients | Special
                                                                             Trips | Highlights
                      TOOLS            Brand Landing Pages                                                 Link Places with Pages                Offers

                                    iPhone | Symbian | Android
                                                                     iPhone | Blackberry | webOS | iPad iPhone | BlackBerry | Android iPhone | BlackBerry | Android
                        SYSTEMS     webOS | Windows Phone 7
                                                                       Android (Released March 2011)     webOS | Windows Phone 7       webOS | Windows Phone 7
                                            BlackBerry



Friday, July 15, 2011
brick & mortar




                        brand
Friday, July 15, 2011
VENUE PLACE
BRICK & MORTAR BUSINESS
                          Friday, July 15, 2011
STRATEGIES TO ATTRACT
   NEW CUSTOMERS
                        Friday, July 15, 2011
STRATEGIES TO ATTRACT
   NEW CUSTOMERS
                        Friday, July 15, 2011
CUSTOMER LOYALTY &
RETENTION STRATEGIES
                       Friday, July 15, 2011
DISCOVERING SPECIALS
                        Nearby Places        Filter by Specials   Check-in
                        Influences behavior   Influences behavior   Creates loyalty
                                             Employee training
Friday, July 15, 2011
FOURSQUARE
                         ANALYTICS
Friday, July 15, 2011
BRAND PAGE
Friday, July 15, 2011
TIPS AND BUTTONS
                   Be helpful and avoid self-promotion   Share insider information
                   Strive for action items               Avoid the obvious

Friday, July 15, 2011
AMEX & FOURSQUARE
Friday, July 15, 2011
CATCH-A-CHOO
                                                                          CAMPAIGN
                http://mashable.com/2010/04/27/foursquare-jimmy-choo/



Friday, July 15, 2011
FOURSQUARE PROMOTION




                http://www.youtube.com/watch?v=QoTJWg4mhiI



Friday, July 15, 2011
FOURSQUARE PROMOTION




                http://www.youtube.com/watch?v=QoTJWg4mhiI



Friday, July 15, 2011
WELCOME MESSAGES
Friday, July 15, 2011
LEAVE A NOTE
Friday, July 15, 2011
HIGHLIGHTS
Friday, July 15, 2011
GOWALLA CITY PAGE
                http://gowalla.com/in/houston

Friday, July 15, 2011
GOWALLA TRIPS
Friday, July 15, 2011
GOWALLA PROMOTIONS
Friday, July 15, 2011
FACEBOOK DEALS




                http://www.youtube.com/watch?v=zZ-rTseVwes
                http://www.facebook.com/deals/business/
                http://www.facebook.com/help/?page=18846


Friday, July 15, 2011
FACEBOOK DEALS




                http://www.youtube.com/watch?v=zZ-rTseVwes
                http://www.facebook.com/deals/business/
                http://www.facebook.com/help/?page=18846


Friday, July 15, 2011
FACEBOOK DEALS
                http://www.facebook.com/home.php?sk=deals


Friday, July 15, 2011
FACEBOOK DEALS
Friday, July 15, 2011
FACEBOOK DEALS
Friday, July 15, 2011
YELP OVERVIEW
Friday, July 15, 2011
YELP ANALYTICS
Friday, July 15, 2011
...where will you go from here?

       Joel Luks
       Listings Editor @Culturemap
       @joel_luks
       @cmapeventshou

Friday, July 15, 2011
MEMOLANE




Friday, July 15, 2011
WEEPLACES




Friday, July 15, 2011
SONAR




Friday, July 15, 2011

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Location services presentation

  • 1. ...a journey through location-based social media ser vices... Joel Luks Listings Editor @Culturemap @joel_luks @cmapeventshou Friday, July 15, 2011
  • 3. Location-based social media platforms bridge digital conversations to the physical world. Friday, July 15, 2011
  • 4. LOCATION-BASED SOCIAL MEDIA INTERACTION Friday, July 15, 2011
  • 5. END USER EXPERIENCE WHY USE IT REWARDS GAME SHARING INTEL Pins | Items & Objects Badges | Dukedoms | FUN STUFF Badges | Mayorships Tag people Passport Stamps Kingdoms | Expert User Review | Sharing WHAT IT DOES Tips | To Do List | Rewards Highlights | Information | Tourism Sharing Information Facebook Deals (Coming NEAT FEATURES Recommended | Trending Trips Deals | Offers Soon) Syncs with Facebook Places Syncs with Foursquare + Facebook Syncs with Facebook Places COMPATIBILITY Allows syncing Sends to Twitter Places | Sends to Twitter and Sends to Twitter Friday, July 15, 2011
  • 6. BRAND | BUSINESS BENEFITS 500 Million Users (All of FB) 3.7 Unique Montlhly Visitors 10 Million Users (June 2011) STATS 600,000 Users (Nov. 2010) 250 Million Active on Mobile 18 Mil. Reviews | 33% Searches 3 Million Check-Ins Daily devices (x2 as active) Mobile (April 2011) ANALYTICS Analytics | Feeback STRONG SUITS Trips Impact Branding | Places | Integration Customer Service BUSINESSES MTV | Bravo | Ellen DeGeneres SXSW | Disney | National Everyone User Generated USING THEM Zagat | CNN | Starbucks Geographic | USA Today STRATEGIC Special Offers | Mayors | Tips | Future (Deals) Dialogue with Clients | Special Trips | Highlights TOOLS Brand Landing Pages Link Places with Pages Offers iPhone | Symbian | Android iPhone | Blackberry | webOS | iPad iPhone | BlackBerry | Android iPhone | BlackBerry | Android SYSTEMS webOS | Windows Phone 7 Android (Released March 2011) webOS | Windows Phone 7 webOS | Windows Phone 7 BlackBerry Friday, July 15, 2011
  • 7. brick & mortar brand Friday, July 15, 2011
  • 8. VENUE PLACE BRICK & MORTAR BUSINESS Friday, July 15, 2011
  • 9. STRATEGIES TO ATTRACT NEW CUSTOMERS Friday, July 15, 2011
  • 10. STRATEGIES TO ATTRACT NEW CUSTOMERS Friday, July 15, 2011
  • 11. CUSTOMER LOYALTY & RETENTION STRATEGIES Friday, July 15, 2011
  • 12. DISCOVERING SPECIALS Nearby Places Filter by Specials Check-in Influences behavior Influences behavior Creates loyalty Employee training Friday, July 15, 2011
  • 13. FOURSQUARE ANALYTICS Friday, July 15, 2011
  • 15. TIPS AND BUTTONS Be helpful and avoid self-promotion Share insider information Strive for action items Avoid the obvious Friday, July 15, 2011
  • 16. AMEX & FOURSQUARE Friday, July 15, 2011
  • 17. CATCH-A-CHOO CAMPAIGN http://mashable.com/2010/04/27/foursquare-jimmy-choo/ Friday, July 15, 2011
  • 18. FOURSQUARE PROMOTION http://www.youtube.com/watch?v=QoTJWg4mhiI Friday, July 15, 2011
  • 19. FOURSQUARE PROMOTION http://www.youtube.com/watch?v=QoTJWg4mhiI Friday, July 15, 2011
  • 21. LEAVE A NOTE Friday, July 15, 2011
  • 23. GOWALLA CITY PAGE http://gowalla.com/in/houston Friday, July 15, 2011
  • 26. FACEBOOK DEALS http://www.youtube.com/watch?v=zZ-rTseVwes http://www.facebook.com/deals/business/ http://www.facebook.com/help/?page=18846 Friday, July 15, 2011
  • 27. FACEBOOK DEALS http://www.youtube.com/watch?v=zZ-rTseVwes http://www.facebook.com/deals/business/ http://www.facebook.com/help/?page=18846 Friday, July 15, 2011
  • 28. FACEBOOK DEALS http://www.facebook.com/home.php?sk=deals Friday, July 15, 2011
  • 33. ...where will you go from here? Joel Luks Listings Editor @Culturemap @joel_luks @cmapeventshou Friday, July 15, 2011